Customer reviews from worx.com
WORX - 12 Amp TRIVAC 75 MPH 600 CFM Electric Leaf Blower/Mulcher/Vacuum - Black
Average customer rating
4.2
(504 Reviews)
Rating breakdown 504 reviews
5 Stars
306
4 Stars
82
3 Stars
44
2 Stars
36
1 Star
36
80%of customers recommend this product.
(
378 out of
470)
Customer Reviews for WORX - 12 Amp TRIVAC 75 MPH 600 CFM Electric Leaf Blower/Mulcher/Vacuum - Black
Customer Rating
2
Machine is powerful but the bag is inadequate
on September 29, 2022
Posted by: MATT20
from EASTPORT, NY
Gender:Male
[This review was collected as part of a promotion.] I bought a TRIVAC about a month ago and impressed by the power of the machine. But the bag is way to porous and allows a lot of dust to escape the bag. This causes the dust to enter the house as well as cover lawn furniture and the patio area. I had an original WORX leaf vac and the bag was excellent on keeping the dust inside.
No, I would not recommend this to a friend.
Response from worx.comBy Heaven Johnson , Customer Experience , September 30, 2022
Hi there!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. Please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Thank you for choosing WORX!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. Please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Great!
on September 28, 2022
Posted by: JWJW
from Bellevue, WA
Gender:Male
I've used an older Worx blower - vacuum for years but could tell it was getting tired!
Really like the higher volume vacuum feature and the mulching. Should have ordered this one sooner! Its a little bit heavier but OK.
Really like the higher volume vacuum feature and the mulching. Should have ordered this one sooner! Its a little bit heavier but OK.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
1
dont buy it
on August 23, 2022
Posted by: lg34c
from rhinelander
Gender:Male
bulky, heavy. the nozzle? if you want to call it that doesnt blow debris unless you are right on top of it. the motor is heavy and the tool in itself is so unbalanced that its hard to use it as a sweeper. I used to use my old blower, different brand, to clean my car interior and boat and this one is very ineffective for that. Its to heavy to use on a ladder to clean my gutters. It does a pretty good job at mulching leaves that are raked in a pile, but to use as a vacuum, forget it. once again, ANOTHER Worx product that just doesnt work for me. Im done with this brand
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, August 24, 2022
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve.
Written by a customer while visiting worx.com
Customer Rating
3
It's ok.
on August 6, 2022
Posted by: AndyL86
from Virginia Beach
[This review was collected as part of a promotion.] The blower is good and if it was only that I would have given it a 4, but the vacuum is just ok. The 2 speeds would have been great if the lower speed actually picked up anything. The higher speed barely vacuumed up debris. It's average and the price kind of reflected that, but I expected a little bit more of the product I purchased.
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, August 25, 2022
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We will make sure to pass your feedback up to the appropriate department.
Written by a customer while visiting worx.com
Customer Rating
3
Wanted to love it
on July 12, 2022
Posted by: Ryobi2022
from Nj
Gender:Female
I was so excited to get this because I have so many Pineneedles it’s not even funny and the amount of leaves that are in my backyard and then blow in my pool it works good for about an hour and then all of a sudden it was like something was jammed in it and there was nothing jam even took it apart and it just wouldn’t start again
No, I would not recommend this to a friend.
Response from worx.comBy Heaven Johnson , Customer Experience , August 30, 2022
Hello Valued Customer,
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. WORX tools are covered by a three-year limited warranty. For warranty eligibility criteria and questions, please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Thank you again for choosing Worx!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. WORX tools are covered by a three-year limited warranty. For warranty eligibility criteria and questions, please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Thank you again for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
5
Well made tool
on June 25, 2022
Posted by: AKJT
from Anchorage, AK
Gender:Male
As advertised, strong motor and mulcher. Metal impeller is big improvement over previous model. I found it easy to switch from blower to vacuum modes, unlike other reviewers. A longer tube would be helpful - I am 5-10, have to bend over a bit to use the vaccum function.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
2
How come it’s not battery operated
on June 7, 2022
Posted by: Robinowitz
from Tennesse
Gender:Female
Would he so much better if it used a battery instead of a cord.
No, I would not recommend this to a friend.
Response from worx.comBy Jeakia Crawford, Customer Experience , August 30, 2022
Hello Valued Worx Customer!
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. Please find the link below for our battery operated blower/mulcher/vac.
https://www.worx.com/40v-cordless-blower-vac-mulcher-wg583.html
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. Please find the link below for our battery operated blower/mulcher/vac.
https://www.worx.com/40v-cordless-blower-vac-mulcher-wg583.html
Written by a customer while visiting worx.com
Customer Rating
5
Excellent Tool
on June 7, 2022
Posted by: allen19
from Salisbury Beach, MA
Gender:Male
So happy I bought this blower/ mulcher/ vacuum! This is an excellent tool and extremely useful with spring clean up. We're now ready for summer fun and entertaining. Our property looks great.
I would recommend this to a friend!
Written by a customer while visiting worx.com