Customer reviews from worx.com
WORX - 13 Amp Electric Leaf Mulcher - 53 Gallons of Leafs Per Min - 11:1 Leaf Mulching Ratio - Foldable Design for Storage - Black
Average customer rating
4.3
(282 Reviews)
Rating breakdown 282 reviews
5 Stars
174
4 Stars
60
3 Stars
21
2 Stars
9
1 Star
18
86%of customers recommend this product.
(
232 out of
271)
Customer Reviews for WORX - 13 Amp Electric Leaf Mulcher - 53 Gallons of Leafs Per Min - 11:1 Leaf Mulching Ratio - Foldable Design for Storage - Black
Customer Rating
3
Line shatters in cold weatrher
on April 8, 2025
Posted by: streve51
from Minneapolis
Gender:Male
I tried using my shredder during a Minnesota January. The first shredder line shattered within three minutes, and its replacement lasted about 30 seconds. At what temperature is the shredder line okay to use without disintegrating almost immediately?
Response from worx.comBy Worx Customer Service, April 10, 2025
Hello There!
Thank you for taking the time to share your experience and feedback! We appreciate your honest comments since it helps us identify where we need to improve. We'd like to learn more about the problem at hand so that we can supply you with accurate information. Please email us at worx@positecgroup.com to let us know about your problem, and we will gladly assist!
Thank you for choosing Worx!
Thank you for taking the time to share your experience and feedback! We appreciate your honest comments since it helps us identify where we need to improve. We'd like to learn more about the problem at hand so that we can supply you with accurate information. Please email us at worx@positecgroup.com to let us know about your problem, and we will gladly assist!
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
1
Useless
on May 3, 2025
Posted by: reed827
from Wyoming
Gender:Female
Useless. Works only in short bursts as the cutting lines break after just a few minutes. We had to replace the cutting lines continuously. Was unable to get replaceable parts at the local hardware store. We spent more time fixing than mulching.
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, May 5, 2025
Hello There!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. Our customer support can help look into replacment parts for you! However, if you would like to provide us with additional feedback regarding your tool, or if you would like to look further into spare parts please feel free to email us at worx-reviews@positecgroup.com and we’ll be glad to assist you.
Thank you for choosing Worx tools!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. Our customer support can help look into replacment parts for you! However, if you would like to provide us with additional feedback regarding your tool, or if you would like to look further into spare parts please feel free to email us at worx-reviews@positecgroup.com and we’ll be glad to assist you.
Thank you for choosing Worx tools!
Written by a customer while visiting worx.com