Customer reviews from worx.com
WORX - 13 Amp Electric Leaf Mulcher - 53 Gallons of Leafs Per Min - 11:1 Leaf Mulching Ratio - Foldable Design for Storage - Black
Average customer rating
4.3
(282 Reviews)
Rating breakdown 282 reviews
5 Stars
174
4 Stars
60
3 Stars
21
2 Stars
9
1 Star
18
86%of customers recommend this product.
(
232 out of
271)
Customer Reviews for WORX - 13 Amp Electric Leaf Mulcher - 53 Gallons of Leafs Per Min - 11:1 Leaf Mulching Ratio - Foldable Design for Storage - Black
Customer Rating
4
Time saver and lawn saver!
on September 27, 2023
Posted by: Rickaford
from Tulsa OK area
Gender:Male
I wasn't sure how well this leaf mulcher would work, but I bought one anyway. I am very glad that I did. It mulches very well and drops the left over into a garbage bag. Just tie it up and you are done. One recommendation, get a stronger twine. It wore down faster than I expected. Overall, I like this mulcher and would recommend it to anyone.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
3
Good Mulcher; Needs an adaptor to fit over bin
on April 14, 2024
Posted by: KevHomeowner
from Boston, MA
Gender:Male
[This review was collected as part of a promotion.] This mulched does a good job of mulching leaves, but will not mulch them into a lawn leaf bin. You have to mulch them into a bag and then dump the bag into a bin.
Response from worx.comBy WORX Customer Service, April 16, 2024
Hello Valued Customer,
Thank you for taking the time to share your experience and review! If you would like to provide us with additional feedback regarding your tool, please feel free to email us at worx-reviews@positecgroup.com and we’ll be glad to assist you.
Thank you for choosing WORX tools!
Thank you for taking the time to share your experience and review! If you would like to provide us with additional feedback regarding your tool, please feel free to email us at worx-reviews@positecgroup.com and we’ll be glad to assist you.
Thank you for choosing WORX tools!
Written by a customer while visiting worx.com
Customer Rating
4
Does the job with some work
on August 6, 2024
Posted by: pAB65
from Seattle
Gender:Male
The rate of feed and a buildup in the machine shears off the monofilament line, requiring them to be replaced. I am careful to feed it at a slower pace and check for a buildup inside that will shear the line. It is fairly easy to clear the deck once stopped.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
3
Worx Leaf Shredder
on September 28, 2024
Posted by: Judie Stahl
from Stone Ridge, NY
Gender:Female
I was advised to chop hay for my horse and that this machine would be good for that purpose. However, while it works well mechanically, it took me an hour to chop less than 1/3 bale of hay, and it is too fine and dusty. Is there a way to adjust the cutting size so that it chops or cuts the hay instead of turning it into dust? In order to chop 20 lbs, it will take all day.
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, October 1, 2024
Hello There!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. Sadly this tool does not have the ability to adjust the cutting size. However, if you would like to provide us with additional feedback regarding your tool, please feel free to email us at worx-reviews@positecgroup.com and we’ll be glad to assist you.
Thank you for choosing WORX tools!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. Sadly this tool does not have the ability to adjust the cutting size. However, if you would like to provide us with additional feedback regarding your tool, please feel free to email us at worx-reviews@positecgroup.com and we’ll be glad to assist you.
Thank you for choosing WORX tools!
Written by a customer while visiting worx.com
Customer Rating
3
Died at year 3
on October 28, 2024
Posted by: Chris567
from Rochester NY
Gender:Male
Year 3 warranty was up and the motor died first use this fall. Quite disappointed.
No, I would not recommend this to a friend.
Response from worx.comBy WORX Customer Service, October 30, 2024
Hello Valued Customer,
Being that you have had the tool for 3 years, it is outside of the warranty. However, we would like to see if there is some resolution we can provide. Please email us at socialmedia@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Being that you have had the tool for 3 years, it is outside of the warranty. However, we would like to see if there is some resolution we can provide. Please email us at socialmedia@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
3
Motor cooling air intake poor design. Burns out
on January 18, 2025
Posted by: nightwatchrenband
from San Pedro, CA
Gender:Male
All electric motors require air to cool them or they burn out. The air intake is located next to the outgoing mulched leaves so they quickly clog up the filter. This causes the motors to overheat and eventually burn out. Instructions do not cover how to clean out the filter. Clean out requires removing the motor cover. Why did they not design it with an easily cleaned filter? Other than that it does the job pretty well.
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, January 21, 2025
Hello There!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. Our customer support team will be happy to walk you through how to clean the filter! Please email us at worx@positecgroup.com to advise us of what you need help with and we will be happy to ensure you have a working tool!
Thank you for choosing Worx!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. Our customer support team will be happy to walk you through how to clean the filter! Please email us at worx@positecgroup.com to advise us of what you need help with and we will be happy to ensure you have a working tool!
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
3
Replacement parts and accessories not readily avai
on February 24, 2025
Posted by: Dorf
from Corcoran California
Gender:Male
I have spent a day trying to replacement monofilament line, Alegre tube and the top hub screw without success.
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, February 26, 2025
Hello There!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with exact instructions on how to replace the line. Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with exact instructions on how to replace the line. Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
5
Easy to use & gets the JOB DONE!
on April 1, 2025
Posted by: AARF
from Roscoe, IL
Gender:Female
Been wanting a muncher and went with WORX, as I own several of their products - all good. The mulcher was very easy to put together, clear simple instructions with no tools needed. Tried it out with both Dry and Wet leaves and did a good job on both. I'm mulching mainly Oak leaves and worked to keep the bark out. While the final results were great, it is a messy job and DO NOT OPERATE WITHOUT SAFETY GOGLES OR A MASK. First time I did not wear a mast and paid for it the next 24 hours. Second time I wore both - much better. Avoid sticks best you can and the results are great. Need to change up the line about every 2-3 full runs, but also found the line that comes with the machine is rather flimsy so purchased .80 Commercial Grade, which lasted longer. Machine stores away easily & nicely back in the box if you have limited space. Now all my neighbors want to borrow - ugh. Love it - great purchase - would buy again! Only con is it is rather tall when put together so if you are under 5'8" it might be a stretch to comfortably stand and load the leaves. I used a plastic contractor bag to catch the leaves and that worked much better than paper or plastic garbage bags (got holes right away). This was the most thorough means to "catch all". I'm mulching to reuse the leaves in my garden beds and they are a perfect fine size - even the wet leaves mulched well. Love my new leaf muncher - used it for about 15 loads thus far.
I would recommend this to a friend!
Written by a customer while visiting worx.com