Customer reviews from brother-usa.com
Brother - HL-L3300CDW Wireless Digital Color Printer with Laser Quality Output & Convenient Copy/Scanning, Great for Small Offices - White
Average customer rating
4.3
(61 Reviews)
Rating breakdown 61 reviews
5 Stars
40
4 Stars
8
3 Stars
7
2 Stars
1
1 Star
5
Customer Reviews for Brother - HL-L3300CDW Wireless Digital Color Printer with Laser Quality Output & Convenient Copy/Scanning, Great for Small Offices - White
Customer Rating
3
WIFI
on September 11, 2024
Posted by: Phillip
The HL-L3300CDW is a really nice printer. My only problem is that it will NOT contact to my wifi and I have tried 25 different ways and methods. So I had to go the USB route.
Response from brother-usa.comBy Brother Customer Service, September 12, 2024
Thanks for taking the time to review your experience with the Brother HLL3300CDW. We appreciate your feedback. I’m sorry to hear that you are having connectivity issues with the Brother HLL3300CDW. I sincerely apologize for any inconvenience this issue may have caused you. We’d like an opportunity to help. Please contact us directly at:
https://www.brother-usa.com/support/HLL3300CDW
https://www.brother-usa.com/support/HLL3300CDW
Written by a customer while visiting brother-usa.com
Customer Rating
4
Printer pretty good
on November 10, 2024
Posted by: Fred
Took a while to connect to laptop, phone and tablet. Could not connect to Apple tablet. Printing envelopes always seems to jam at least onece before it prints.
Written by a customer while visiting brother-usa.com
Customer Rating
2
Printer Problems
on November 27, 2024
Posted by: Tom P
from Arlington, MA
We've had a lot of problems with the printer since we installed it several months ago. The print quality is good, but the connectivity between my Apple MacBook Air and and printer is unreliable. Often, when I try to print something, it just spits out a blank page. Then I go to "system preferences," select the Brother printer, click on "open printer queue, and try again. Sometimes this works, sometimes is doesn't. My wife has had better luck printing from her Apple iMac. But yesterday, neither one of us could get anything to print. Today, however, it seems to be working fine. This has been extremely frustrating, and I'm not sure what to do. So I'll probably end up calling my IT support guy, who installed the printer for us, and it will cost us some money to have him come back and try to figure out what the problem is.
Response from brother-usa.comBy Brother Customer Service, December 2, 2024
Thanks for taking the time to review your experience with the Brother HLL3300CDW. We appreciate your feedback. I’m sorry to hear that you are having connectivity issues with the Brother HLL3300CDW. I sincerely apologize for any inconvenience this issue may have caused you. We would love to hear from you with more details to be able to better assist you. Please contact us directly at:
https://www.brother-usa.com/support/HLL3300CDW
https://www.brother-usa.com/support/HLL3300CDW
Written by a customer while visiting brother-usa.com
Customer Rating
1
NOT Recommended
on January 9, 2025
Posted by: David
The printer does not work well with MacOS. To print, I have to turn-off the printer and restart. The auto power-off mode does not work.
Response from brother-usa.comBy Brother Customer Service, January 10, 2025
We understand you are experiencing issues with your Brother HLL3300CDW not working properly. We'd like to help. Please contact the Brother USA support team at: https://brother-usa.com/support
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great Laser printer
on January 27, 2025
Posted by: Vicowe
from Marion, IN
This was a christmas present. It was easy to set up and prints beautifully. It is a bit heavy and may take 2 people to move it but other than that, I love it.
Written by a customer while visiting brother-usa.com
Customer Rating
3
Quality With Ease of Setup & Use
on February 4, 2025
Posted by: KimG
from East Coast
The only thing wrong with the machine is single page scanning, you can't scan multiple pages! It's easy to use & setup!
Response from brother-usa.comBy Brother Customer Service, February 6, 2025
Thanks for taking the time to review your experience with the Brother HLL3300CDW. We appreciate your feedback. If you still need assistance, we would like to help. Please contact the Brother USA support team at: https://www.brother-usa.com/support
Written by a customer while visiting brother-usa.com
Customer Rating
5
New business printer
on March 18, 2025
Posted by: Paint Creek Taxidermy
from Texas
Very nice printer, scans good and I love the double side printing!
Written by a customer while visiting brother-usa.com
Customer Rating
1
A Horrific Expericence
on March 3, 2025
Posted by: Unhappy Pastor
from Brandywine, Maryland
My printer is a year & 8 mons old and I have been having problems with the ink each time I have to change a cartridge. I get a reading that says that there is no cartridge so I end up changing all of them and it still says the same thing. I have turned it off, unplugged it for a day and it still does the same. it is nerve racking every time.
Response from brother-usa.comBy Brother Customer Service, March 7, 2025
Thanks for taking the time to review your experience with the Brother HLL3300CDW. We appreciate your feedback. I’m sorry to hear that you are having toner error issues with the Brother HLL3300CDW. I sincerely apologize for any inconvenience this issue may have caused you. We can help with that. I have included a link to the FAQ answer that should assist you. Please follow all the steps listed in the following link:
Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32502140001/workspaceContext/workspace/processedPrint/Answer/166540
If you still have difficulties please contact Brother Customer Service at:
https://www.brother-usa.com/support/HLL3300CDW
Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32502140001/workspaceContext/workspace/processedPrint/Answer/166540
If you still have difficulties please contact Brother Customer Service at:
https://www.brother-usa.com/support/HLL3300CDW
Response from brother-usa.comBy Brother Customer Service, March 7, 2025
Thanks for taking the time to review your experience with the Brother HLL3300CDW. We appreciate your feedback. I’m sorry to hear that you are having toner error issues with the Brother HLL3300CDW. I sincerely apologize for any inconvenience this issue may have caused you. We can help with that. I have included a link to the FAQ answer that should assist you. Please follow all the steps listed in the following link:
Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32502140001/workspaceContext/workspace/processedPrint/Answer/186983
If you still have difficulties please contact Brother Customer Service at:
https://www.brother-usa.com/support/HLL3300CDW
Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32502140001/workspaceContext/workspace/processedPrint/Answer/186983
If you still have difficulties please contact Brother Customer Service at:
https://www.brother-usa.com/support/HLL3300CDW
Written by a customer while visiting brother-usa.com