Customer reviews from brother-usa.com
Brother - HL-L3300CDW Wireless Digital Color Printer with Laser Quality Output & Convenient Copy/Scanning, Great for Small Offices - White
Average customer rating
4.2
(68 Reviews)
Rating breakdown 68 reviews
5 Stars
45
4 Stars
8
3 Stars
7
2 Stars
1
1 Star
7
Customer Reviews for Brother - HL-L3300CDW Wireless Digital Color Printer with Laser Quality Output & Convenient Copy/Scanning, Great for Small Offices - White
Customer Rating
5
Quick and I love the wireless feature.
on May 13, 2025
Posted by: Shawna
from Idaho
so far, no issues. It is quick to print and quality is good. I love the wireless feature!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Solid laser , crisp colors
on May 20, 2025
Posted by: Glen
I have been an hp customef for 25 years well no more. This brother laser is an excellent buy. It prints very fast with excellent quality print. The colors are crisp and clear. The construction is very sold,. I am now a loyal Brother customer.
Written by a customer while visiting brother-usa.com
Customer Rating
1
No options for customers to engage
on March 1, 2026
Posted by: Craig S
from Las Vegas NV
Upfront: the printer itself works well and meets expectations. You are on your own though if you have any questions.
More details: My issue is with their customer experience after purchase, specifically the inability of their website to provide customer contact options. The website provides no “contact us” options, common in other websites, and the Search function does not lead to any communication pathways for customers. I only found an email address to reach out to Brother from a Google search (not their site!), and a customer contact number in another location not on their website. Trying both were an exercise in futility; the email fell on a “thank you for your feedback, but not our department” look, and my call, after a two hour hold and being hung up on, led to a promise of escalation and follow up which did not happen.
I tried to color in the lines and provide my feedback in a cooperative manner, but if a poor review like this is the only way to be heard, then here it is.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Print without hassle
on November 21, 2024
Posted by: Nate Feldt
from Kansas
Works without me having to think about it. it's nice to just print without hassle.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great Printer
on October 22, 2024
Posted by: Bruno
from Long Island, NY
I use this printer for family use and it has all that I need. It's quiet and the print is fantastic, both in color and B&W.
Written by a customer while visiting brother-usa.com
Customer Rating
3
Auto feed????
on June 6, 2025
Posted by: DRLEK
It isn't clear whether or not it is possible to make multiple copies from multiple originals, i.e. does auto feed exist with this printer/copier?
Written by a customer while visiting brother-usa.com
Customer Rating
1
Just Bad- stay away!
on April 7, 2024
Posted by: RangerVic
from San Antonio, TX
Do not buy this product. What a big waste of money. I’m not sure I will ever consider a product from this brand again. Good luck finding ink for this and if you like scanning large documents one at a time then maybe this is for you. I have had this for about six months and it looks brand new because I can’t use it. It is easier to take pictures of document with my phone and convert them to pdf than using this terrible product.
Response from brother-usa.comBy Brother Customer Service, April 10, 2024
We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
Customer Rating
1
Cheep piece of a Big Problem
on June 17, 2025
Posted by: GQman
from St. Louis, Missouri
I had my HP and had no probs but this one was not listed to even do you auto set-up. I had to higher a professional to do it for me, and was the first time ever. I do not like the screen either. It's cheep.
Written by a customer while visiting brother-usa.com