Customer Reviews for GE - 7.2 Cu. Ft. Gas Dryer with Long Venting up to 120 Ft - White with Silver Matte
Customer Rating
1
Defective new dryer
on April 29, 2025
Posted by: Defective dryer
This new Dryer has high pitched whine and screeching sound
Response from geappliances.comBy Adrian, GE_Appliances, May 1, 2025
We recommend scheduling service with one of our certified technicians to get this screeching noise properly diagnosed and resolved. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Does not heat up dryer. I have to dry twice for clothes to dry.
Response from geappliances.comBy Dianna, GE Appliances, April 22, 2025
We are sorry to hear that your dryer unit is not heating properly and would like to provide some guidance. We suggest reviewing the troubleshooting found on page 11 in your use and care guide under (Dryer doesn’t heat) which can be found at link here- https://products-salsify.geappliances.com/image/upload/s--LNK5adR3--/bibgvy3lenfqvo3vwhf7.pdf.
If you find after troubleshooting that your unit is still not heating, then we would recommend reaching out to our Bodewell service team so they can properly diagnose the issue. They can be reached at the phone number and link here- call 833-4BODEWELL (833-426-3393) Monday – Friday: 8 a.m. – 8 p.m. ET Saturday – Sunday: Closed. https://www.geappliances.com/ge/service-and-support/service.htm
Product works fantastic so far. Assuming it will last many years. Quality of finish is solid as well. While it is a fairly basic dryer, it lacks two features that I feel even the most basic dryer should have. No heat option but does have a quick fluff and the BIG ONE, for folks not in need of the audible alarm, is the ability to turn the alarm off when the cycle is complete.
It has an annoying and loud sound of when the dryer is done drying, I don’t recommend this dryer, not even to my worst enemy
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, April 15, 2025
We'd like to assist you with your dryer. This unit has a fixed end-of-cycle signal. This means the signal is "fixed" and the volume cannot be adjusted. It will buzz automatically at the end of the cycle. Once the timer moves to the 'OFF' position, it will automatically shut off.
Your comment regarding the sound is important to us and will be considered by our product design team for review.
Manual dial is very difficult to use/ adjust. Door quality is a little "tinny".
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
3
Value
4
Response from geappliances.comBy Adrian, GE_Appliances, March 27, 2025
Your feedback is extremely important to us, and we will be sure to pass these comments along to our product team for review, as we're always looking for new ways to improve our products.