Customer Reviews for GE - 4.5 Cu. Ft. High-Efficiency Top Load Washer with Spanish Control Panel - White with Matte Black
Customer Rating
4
New GE washer for my mother
on November 13, 2025
Posted by: Brand new GE washer
from Rio Grande City, Tx.
[This review was collected as part of a promotion.] I bought my brand-new GE washer, which looks sleek. I am barely on my first load of laundry and it sounds better than my last washer. Hopefully, it works well for a long period of time.
[This review was collected as part of a promotion.] Such an amazing washer, so quiet and so efficient. We bought this washer, not too long ago and it works amazing. My wife loves it, especially with the big loads like sheets and blankets.
I'm not going to say avoid GE appliances all together, but I will say, do NOT buy this one. At this price point, it's just an embarrassing option. From excessive noise to unclear controls to even incomplete instructions, you can do far better than this unit. This pile of junk just strikes me as a machine GE threw together before a deadline.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, October 21, 2025
We want to help out with the sound level of your washer.
It can be normal to notice some sounds when the washer is agitating and cleaning. However, if it is louder than expected, there are some things you can check. We suggest checking that your washer is completely level to the ground, as this prevents excessive vibrations. To level the washer, adjust the leveling legs by rotating the individual leg in the proper direction for up or down. You can view more information here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=23061
We're going to be passing your feedback about the controls over to our product team to review.
I just purchased this washer on 9/5/2025 and so far, I’m not impressed. The tub is large (which I like), but the water fill levels are off in measurement so I always run the washer at the max fill level AND hit the deep-level wash, otherwise the tub wouldn’t have enough water for my loads. Secondly, when I add fabric softener to the designated holder, at the end of the wash, fabric softener is still running out of the cup and on to the clean clothes. I’ve even tried using my downey ball..the fabric softener is never released… Ugh! Lastly, this machine is so noisy. How could this not be heard and resolved in development and testing? My older machine was far better. I’m really trying to like this new machine, but it’s functionally is making it very difficult. I do wish I could get a refund and go with a different machine.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, September 30, 2025
We'd like to assist you with your washer. This is a high efficiency washing machine. This system requires less water while providing effective cleaning action. You may notice that the water level is lower than on your previous washer. This is normal.
The fabric softener needs to be added prior to loading the clothes. The fabric softener may not dispense properly if the (Deep Rinse) or (Extra Rinse) option is not selected. You can refer to page 12 of the owner's manual for more information: https://products-salsify.geappliances.com/image/upload/s--Ci_E3Fjl--/afj0lhrqmc5wxq2zs1ra.pdf You can also refer here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18131
As far as the sound level, be sure the unit is level. To level the washer, adjust the leveling legs by rotating the individual leg in the proper direction for up or down. For a description of normal sounds the unit can make, please see here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21894#:~:text=A%20noise%20that%20sounds%20similar,pulsing%2C%20humming%20or%20buzzing%20noise.