Customer reviews from geappliances.com
GE - 4.5 Cu. Ft. High-Efficiency Top Load Washer with Spanish Control Panel - White with Matte Black
Average customer rating
4.3
(26 Reviews)
Rating breakdown 26 reviews
5 Stars
21
4 Stars
1
3 Stars
0
2 Stars
0
1 Star
4
71%of customers recommend this product.
(
10 out of
14)
Customer Reviews for GE - 4.5 Cu. Ft. High-Efficiency Top Load Washer with Spanish Control Panel - White with Matte Black
Customer Rating
1
Only good feature is the lid doesn't lock in spin
on October 29, 2024
Posted by: NAH11
from Balto Md
Junk! This is what I think. These machines are so loud, while in wash cycle, while changing gears, spin cycle, rinse cycle and shut down.
I realize cars are much more expensive by comparison, but a car can be made and you can't hear it operating and the car is not in your house. I was told most washers are in basement, so they are not as noticeable. Not true! I wanted it gone, immediately and offered to upgrade but was told the upgrade is the same machine (junk) with more electronic So so disappointed in your product. You can do better. Our machine sounds like an old truck that won't start.
I realize cars are much more expensive by comparison, but a car can be made and you can't hear it operating and the car is not in your house. I was told most washers are in basement, so they are not as noticeable. Not true! I wanted it gone, immediately and offered to upgrade but was told the upgrade is the same machine (junk) with more electronic So so disappointed in your product. You can do better. Our machine sounds like an old truck that won't start.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
1
Value
2
Response from geappliances.comBy Vikki, GE_Appliances, October 29, 2024
Thank you for taking the time to share your concerns. The newer model washers likely make sounds you've likely not heard before. You may read more information about these sounds here -- https://products.geappliances.com/appliance/gea-support-search-content?contentId=21894&_ga=2.91107289.2104480670.1730202421-1239123015.1730202420 - Copy and paste the URL in your browser. We also recommend you check to be sure your washer is level by placing a level on the machine front to back an left to right. Adjust all four legs as needed. If you continue to have concerns, please call Bodewell Service at 833-4BODEWELL (833-426-3393) to schedule a service appointment to have your washer evaluated and repaired as needed.
Written by a customer while visiting geappliances.com
Customer Rating
1
Noisy machine.
on December 31, 2024
Posted by: Len8
The loudest washing machine I ever heard. Super annoying sound penetrates the walls and I can't escape. This thing is right up there with waterboarding. It only fills with 7 inches of water no matter what setting is selected. I could live with filling it with a hose from my laundry tub but the noise is excruciating. I am done with GE.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
3
Value
2
Response from geappliances.comBy Adrian, GE_Appliances, January 15, 2025
We know the importance of a new appliance operating at a lower noise level, and we have provided some normal washer noises at the link below. We do not advise manually adding water into the wash tub, as this can void your manufacturer's warranty. We encourage you to schedule service to ensure the normal operation and water level of this unit. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
https://products.geappliances.com/appliance/gea-support-search-content?contentId=23061&_ga=2.12549683.603053665.1736781096-507723860.1707936747
https://products.geappliances.com/appliance/gea-support-search-content?contentId=23061&_ga=2.12549683.603053665.1736781096-507723860.1707936747
Written by a customer while visiting geappliances.com
Customer Rating
5
LOVE IT
on July 16, 2024
Posted by: CINDY137
from EL PASO, TX
EASY TO USE, I CAN CHOOSE INTENSITY OF THE WASH AND DIFFERENT TYPE OF CLOTHES
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Awesome washer!
on November 13, 2024
Posted by: Jess233
from Texas
Great washer! Love that I can fill it with water with the lid open, before adding my clothes. Fills up and washes great!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
GE Definitely Missed the mark on this one!
on September 27, 2025
Posted by: IvoryM
I just purchased this washer on 9/5/2025 and so far, I’m not impressed. The tub is large (which I like), but the water fill levels are off in measurement so I always run the washer at the max fill level AND hit the deep-level wash, otherwise the tub wouldn’t have enough water for my loads. Secondly, when I add fabric softener to the designated holder, at the end of the wash, fabric softener is still running out of the cup and on to the clean clothes. I’ve even tried using my downey ball..the fabric softener is never released… Ugh! Lastly, this machine is so noisy. How could this not be heard and resolved in development and testing? My older machine was far better. I’m really trying to like this new machine, but it’s functionally is making it very difficult. I do wish I could get a refund and go with a different machine.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, September 30, 2025
We'd like to assist you with your washer. This is a high efficiency washing machine. This system requires less water while providing effective cleaning action. You may notice that the water level is lower than on your previous washer. This is normal.
The fabric softener needs to be added prior to loading the clothes. The fabric softener may not dispense properly if the (Deep Rinse) or (Extra Rinse) option is not selected. You can refer to page 12 of the owner's manual for more information: https://products-salsify.geappliances.com/image/upload/s--Ci_E3Fjl--/afj0lhrqmc5wxq2zs1ra.pdf
You can also refer here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18131
As far as the sound level, be sure the unit is level. To level the washer, adjust the leveling legs by rotating the individual leg in the proper direction for up or down. For a description of normal sounds the unit can make, please see here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=21894#:~:text=A%20noise%20that%20sounds%20similar,pulsing%2C%20humming%20or%20buzzing%20noise.
The fabric softener needs to be added prior to loading the clothes. The fabric softener may not dispense properly if the (Deep Rinse) or (Extra Rinse) option is not selected. You can refer to page 12 of the owner's manual for more information: https://products-salsify.geappliances.com/image/upload/s--Ci_E3Fjl--/afj0lhrqmc5wxq2zs1ra.pdf
You can also refer here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18131
As far as the sound level, be sure the unit is level. To level the washer, adjust the leveling legs by rotating the individual leg in the proper direction for up or down. For a description of normal sounds the unit can make, please see here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=21894#:~:text=A%20noise%20that%20sounds%20similar,pulsing%2C%20humming%20or%20buzzing%20noise.
Written by a customer while visiting geappliances.com
Customer Rating
5
Best Buy ever
on September 1, 2024
Posted by: Mely06
Love the fact you can open the top not like the other washer
Written by a customer while visiting geappliances.com
Customer Rating
5
More Practical and more efficiency
on October 25, 2024
Posted by: Lilamia
from Miami, FL
We liked the functionality and efficiency. It was easy to use, low on noise, and very practical with a
small number of washing cycles.
small number of washing cycles.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Fits in place, more features than othe marks
on September 1, 2025
Posted by: tommypr70
from Puerto Rico
[This review was collected as part of a promotion.] Good and solid construction, deep tumble that can wash many sorted clothes
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com