Customer reviews from geappliances.com
GE - 4.5 Cu. Ft. High-Efficiency Top Load Washer with Spanish Control Panel - White with Matte Black
Average customer rating
3.7
(34 Reviews)
Rating breakdown 34 reviews
5 Stars
22
4 Stars
1
3 Stars
0
2 Stars
1
1 Star
10
61%of customers recommend this product.
(
11 out of
18)
Customer Reviews for GE - 4.5 Cu. Ft. High-Efficiency Top Load Washer with Spanish Control Panel - White with Matte Black
Customer Rating
1
DO NOT BUY
on September 19, 2026
Posted by: A NIGHTMARE
This washer is a NIGHTMARE. No separate Spin function so when the cycles mess up and the load doesn't drain it must go through several Rinse and Spin cycles. I always have to guess why the cycle did not finish.
Response from geappliances.comBy Magela, GE_Appliances, September 21, 2026
We want to assist with your washer's performance. The washer drains the water before entering the spin portion of the cycle. If the load is out of balance, the washer can stop and retry the spin to redistribute the load. If water is not draining properly, we recommend checking that the drain hose is not kinked or clogged and that the household drain is clear. If additional assistance is needed, you can schedule an appointment with one of our Bodewell technicians by calling 1-833-4BODEWELL or online here: https://www.bodewell.com/schedule-repair-service.
Written by a customer while visiting geappliances.com
Customer Rating
1
Hate it
on August 8, 2026
Posted by: PBKB
I have had this washer a couple of months, HATE it!!! it is very load, is off balance constantly, no matter what cycle I use it gets off balance, spin light starts flashing, have to stop it, restart it on drain and spin, then its puts a little more water in it and then it might spin, sometimes have to do it again. This is my first and last GE washer!
Response from geappliances.comBy Don, GE_Appliances, August 10, 2026
We'd like to assist with your washer's out of balance occurrences. It’s extremely important that the washer is properly leveled and all 4 leveling legs are firmly on an even floor space. This will help to reduce out of balance occurrences during the cycle. Additionally, it’s important that the tub is loaded evenly, with the weight of the load equally distributed. You can find instructions on proper loading, leveling, and additional troubleshooting here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=000063110.
Written by a customer while visiting geappliances.com
Customer Rating
1
The WORST washer ever made!!
on August 4, 2026
Posted by: CSR50
This is the biggest piece of crap GE has ever made!!! You should be ashamed!!!
Response from geappliances.comBy Adrian, GE_Appliances, August 10, 2026
We want to help make sure that you enjoy your new appliance. We’ll be sending you an email so that we can gather more information to provide you with details about your washer’s features and how to optimize your experience.
Written by a customer while visiting geappliances.com
Customer Rating
5
Love the extra spin cycle. Less dryer time!
on March 20, 2026
Posted by: John Steven
from Norman, OK
We love the large capacity of this machine. Its just my wife and myself now. Sometimes we only do one tto two loads a week.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Please don’t tell me this was made in America
on January 16, 2026
Posted by: Annasue
from South
I wish I had seen the review from boondocklady before I purchased this piece of crap, I wish I had taken the $$$$ I spent on this & had my 15 yr old machine repaired!!! I totally agree with “ boondocklady” ( Nov year ago review) After the cycle is complete, the clothes are wet to the point I would have to spend 3x more energy to get them dry. JUST SPIN THE CLOTHES P,EASE. Would not purchase again or recommend this to anyone
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Don, GE_Appliances, January 20, 2026
We'd like to assist with your clothes still being wet at the end of the wash cycle. Clothes being wet after a cycle is typically caused by an out of balance condition. It’s extremely important that the washer is properly leveled and all 4 leveling legs are firmly on an even floor space. This will help to reduce out of balance occurrences during the cycle.
Additionally, it’s important that the tub is loaded evenly, with the weight of the load equally distributed. Unbalanced loads can cause out of balance occurrences. The best way to achieve a balanced load is to load dry items evenly and loosely around the outside of the basket, filling in towards the center on larger loads. You can find instructions on proper loading, leveling, and additional troubleshooting here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=000063110.
Additionally, it’s important that the tub is loaded evenly, with the weight of the load equally distributed. Unbalanced loads can cause out of balance occurrences. The best way to achieve a balanced load is to load dry items evenly and loosely around the outside of the basket, filling in towards the center on larger loads. You can find instructions on proper loading, leveling, and additional troubleshooting here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=000063110.
Written by a customer while visiting geappliances.com
Customer Rating
1
Terrible, noise level is very loud.
on December 30, 2025
Posted by: 1Brent
from Los Angeles
Would absolutely not recommend. Not sure what is a better option. It is obnoxiously loud during wash cycle, as others have reported. Even with laundry room door shut can hear the intermittent grinding sound as agitator cycles on and off throughout the house. Similar in sound and level as videos for this model online. Have upstairs laundry so could never run at night due to noise. I have a 25 year old Kenmore this was to replace, now thinking about trying to repair it instead. Was quiet, reliable, very easy to use. cleaned close in one wash cycle. Could open lid at anytime, close and wash would continue. With this machine when open lid, have to hit start again and would start wash cycle from the beginning. The responses from GE with similar issues were to level, which was done, unplug to reset, also done and did all he other suggestions. During spin cycle, lid locks, which I understand why, but takes several minutes for it to stop and unlock so can rebalance load. Then have to hit start again because opened lid and guess what, starts from beginning wash cycle again. I read the entire manual, followed all directions. FYI on Normal(color), deep fill option is not available per manual. Deep fill option, agitator is nice, but the noise and complications in trying to manipulate the setting to get proper wash is not worth it. Buy something else. Tried to add video, but would not allow.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
3
Value
3
(click to see the video)
Response from geappliances.comBy Julia, GE_Appliances, January 5, 2026
We'd like to help you improve your experience. There are descriptions of normal operating noises on page 26 of the Use and Care Manual here: https://products-salsify.geappliances.com/image/upload/s--Ci_E3Fjl--/afj0lhrqmc5wxq2zs1ra.pdf. If this is not what you're experiencing, please reach out to our Bodewell service team to schedule a service appointment. You can call to schedule at 833-426-3393 (Monday – Friday: 8 a.m. – 8 p.m. ET) or you can schedule online here: https://www.geappliances.com/ge/service-and-support/service.htm. You should be able to use the "Deep Fill" cycle setting in conjunction with the "Normal" cycle. If the manual's information does not assist you with this, please reach out to our Bodewell service team for further assistance. We will be sure to share your additional feedback with the proper teams for further review.
Written by a customer while visiting geappliances.com
Customer Rating
1
Waste of money and lost a loyal customer
on December 20, 2025
Posted by: Ditzymudgirl
from NC
[This review was collected as part of a promotion.] Waste of money. Bought brand new. Didn't wash right from day one. Everything loads right and follow directions. Them various loads bunch up, big and small. Have to restack, drain and spin again. Called out ge appliance tech. Said nothing was wrong. Said put it on delicate and solve the problem bc they put low water from manufacturing. Basically we put all their recommendations into place. Nothing improved. No other options. Never buying ge again.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Julia, GE_Appliances, December 23, 2025
You can find troubleshooting tips for any issues you may be having with your washer starting on page 23 of the Use and Care Manual here: https://products-salsify.geappliances.com/image/upload/s--Ci_E3Fjl--/afj0lhrqmc5wxq2zs1ra.pdf. If those tips don't resolve the issue, please reach out to our Bodewell service team to schedule another service appointment. You can call to schedule at 833-426-3393 (Monday – Friday: 8 a.m. – 8 p.m. ET), or you can schedule online here: https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
1
Issues
on December 19, 2025
Posted by: Mj53
Just got this washer 4 days ago I loved it now it no longer works what's the problem
Response from geappliances.comBy Vikki, GE_Appliances, December 22, 2025
If you have not already done so, we recommend disconnecting power to your washer for 2-3 minutes to reset the electronics. Also, check the outlet the washer is plugged into to make sure it is still working properly. If the issue persists, we recommend contacting our GE Appliances service team - Bodewell at 1-833-426-3393 to have your washer evaluated and repaired as needed.
Written by a customer while visiting geappliances.com