Customer reviews from Samsung US
Samsung - 5.1 Cu. Ft. High-Efficiency Smart Top Load Washer with ActiveWave Agitator - White
Average customer rating
4.8
(442 Reviews)
Rating breakdown 442 reviews
5 Stars
366
4 Stars
60
3 Stars
6
2 Stars
2
1 Star
8
97%of customers recommend this product.
(
340 out of
349)
Customer Reviews for Samsung - 5.1 Cu. Ft. High-Efficiency Smart Top Load Washer with ActiveWave Agitator - White
Customer Rating
5
Great Washer
on September 26, 2025
Posted by: Virden
from Missouri
[This review was collected as part of a promotion.] Very nice product. Works well and is silent! Really like all the options you get with it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on September 27, 2025
Posted by: LeslieShay
from Oklahoma
[This review was collected as part of a promotion.] Absolutely love this washing machine! Super big and also super quiet! Very pleased with this purchase!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on September 27, 2025
Posted by: Avio777planefan
from New jersey
[This review was collected as part of a promotion.] It's perfect for my home size and its silent. Nice looking and having great features
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Info Lacking
on September 27, 2025
Posted by: Pablo
[This review was collected as part of a promotion.] Struggled on first load to find the control for water volume. Nor did the manual help.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
3
Response from Samsung USBy Ricardo, Samsung Care, September 29, 2025
Greetings, We understand your disappointment with having a hard time on your first time navigating your washer. Let us help. Here is a link to the user manual; kindly go to pages 57 and 61 for troubleshooting steps for the water volume of your washer that is hard to control. User manual. https://downloadcenter.samsung.com/content/UM/202505/20250515141711491/OID67143_IB_WA7100C_EN_250514.pdf
If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1150870651) to help our team pull up your information when you message us. Thank you. -Ricardo
If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1150870651) to help our team pull up your information when you message us. Thank you. -Ricardo
Written by a customer while visiting Samsung US
Customer Rating
5
Happy to be rid of the front loader
on September 27, 2025
Posted by: MimiL
from Smyrna Delaware
[This review was collected as part of a promotion.] Recently purchased a top loader after having the nightmare of a front loader. It’s a joy to do laundry. No mildew. No cleaning or wiping it down. I’m so happy with it. I’m 5’3 so I need a stool to reach all the way down to the drum…but no problem. It washes everything clean.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Easy to use
on September 27, 2025
Posted by: ts9075
[This review was collected as part of a promotion.] Easy to usre and looks great. It is quiet and cleans good
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on September 27, 2025
Posted by: Massi
from New jersey
[This review was collected as part of a promotion.] Wonderful machine. Silent and efficient. I love the music at the end
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Thin, quiet, and exceptional
on September 27, 2025
Posted by: Scottswife
[This review was collected as part of a promotion.] Replacing a not-that-old GE and so excited about it! Easy to use and thinner model that saves space in the laundry room. So quiet, I forgot it was on! Definitely my new best friend.
Written by a customer while visiting Samsung US