Customer reviews from Samsung US
Samsung - 5.1 Cu. Ft. High-Efficiency Smart Top Load Washer with ActiveWave Agitator - White
Average customer rating
4.8
(441 Reviews)
Rating breakdown 441 reviews
5 Stars
366
4 Stars
59
3 Stars
6
2 Stars
2
1 Star
8
97%of customers recommend this product.
(
339 out of
348)
Customer Reviews for Samsung - 5.1 Cu. Ft. High-Efficiency Smart Top Load Washer with ActiveWave Agitator - White
Customer Rating
5
Gets the job done with special features!
on September 11, 2025
Posted by: Stef123
from Omaha, NE
[This review was collected as part of a promotion.] I bought this washing machine for my mom! I’m so happy with my purchase!
The warranty is amazing and the washing machine has super cool features. My mom loves it, she immediately washed her clothes.
The warranty is amazing and the washing machine has super cool features. My mom loves it, she immediately washed her clothes.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great New Features!!
on September 11, 2025
Posted by: Jason
from Ocoee, Florida
[This review was collected as part of a promotion.] Very convenient to use...1 of d features I like is the top door closes down slowly preventing the slam of the door which prevents breakdown of door sensors...
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very nice washer
on September 12, 2025
Posted by: Emma
from Columbia Station, Ohio
[This review was collected as part of a promotion.] Still getting to know this washer, but so far its great. Its quiet, and has quite a lot of nice features.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
3
Good washer for decent price
on September 12, 2025
Posted by: Ben da Washa
from Columbia, TN
[This review was collected as part of a promotion.] Tub makes a lot of noise as soon as the washer starts running. Will be getting warranty claim to check out.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
4
Value
3
Response from Samsung USBy SEA Care, September 12, 2025
We want you to have a seamless experience while using the washing machine, Ben da Washa. Let's help you out. To address the noise in your washer when running, click the link and hyperlinks and watch the embedded video (if available) for tips. Samsung washing machine is noisy (Please choose the best that describes the sound that you are hearing): https://www.samsung.com/us/support/troubleshooting/TSG01001985/
Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with the reference number, 1150701771, to help our team locate your information when you message us. Have a great day. -John
Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with the reference number, 1150701771, to help our team locate your information when you message us. Have a great day. -John
Written by a customer while visiting Samsung US
Customer Rating
5
New washer
on September 13, 2025
Posted by: Jackp
from Jacksonville FL
[This review was collected as part of a promotion.] Works as advertised! Still learning all the options!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great wash
on September 13, 2025
Posted by: Jake
from Ossineke, MI
[This review was collected as part of a promotion.] Great washer, washes clothes better than any washer I've ever had.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features
on September 13, 2025
Posted by: Doc Stewart
[This review was collected as part of a promotion.] Excellent value and service. Large clothes compartment.
Written by a customer while visiting Samsung US
Customer Rating
5
Great features!
on September 13, 2025
Posted by: Cyndilou
from Rex Ga
[This review was collected as part of a promotion.] I love the quietness of the machine.
I love the different cycles.
I love the different cycles.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US