Customer reviews from Samsung US
Samsung - 5.1 Cu. Ft. High-Efficiency Smart Top Load Washer with ActiveWave Agitator - White
Average customer rating
4.8
(294 Reviews)
Rating breakdown 294 reviews
5 Stars
243
4 Stars
41
3 Stars
4
2 Stars
1
1 Star
5
98%of customers recommend this product.
(
233 out of
237)
Customer Reviews for Samsung - 5.1 Cu. Ft. High-Efficiency Smart Top Load Washer with ActiveWave Agitator - White
Customer Rating
4
Overall good washer and brand
on August 18, 2025
Posted by: JFHarts2015
[This review was collected as part of a promotion.] The features for this washer are user friendly, the cycles are quiet and wash items well. The combined cycle for bedding/waterproof is confusing, most bedding is not waterproof except a matress cover? The drum spins very hard on this cycle, and can bang the sides when only washing sheets and pillow cases even on the lowest spin setting. Overall, a good machine.
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good so far!
on August 18, 2025
Posted by: Shopanddrop
from Chicago IL
[This review was collected as part of a promotion.] It’s great so far! We had a Samsung washer in the past and had a lot of issues. We were told they have improved a lot, so we took another chance. So far it’s really nice!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Big upgrade
on August 18, 2025
Posted by: Erik
from Louisiana
[This review was collected as part of a promotion.] We've been using this Samsung washer for a few weeks now, and it's a huge step up. The first thing that hit me was the sheer size of the drum—we can finally wash our comforters without feeling like we're stuffing them in. The Super Speed Wash is a game-changer; it gets our daily clothes done so fast, which is perfect for our busy schedule.
I'm a big fan of the soft-close lid, which is a small detail but a nice touch. The one minor thing is that the drum is pretty deep, so if you're on the shorter side, you might have to stand on your toes to get those last socks out. But that’s a small price to pay for being able to do fewer loads of laundry. Overall, it's a great machine that’s been making laundry day way less of a chore.
I'm a big fan of the soft-close lid, which is a small detail but a nice touch. The one minor thing is that the drum is pretty deep, so if you're on the shorter side, you might have to stand on your toes to get those last socks out. But that’s a small price to pay for being able to do fewer loads of laundry. Overall, it's a great machine that’s been making laundry day way less of a chore.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful and functional
on August 19, 2025
Posted by: Happy customer
from Random Lake WI
[This review was collected as part of a promotion.] Remarkable machine! I love this washer so far. I’ve only had it for two weeks, but it’s been great. I was planning on getting an Electrolux since the last two I’ve had were Electrolux and I loved them, but this one caught my eye because of how beautiful it was, so I decided to give it a try. It’s not only beautiful, but it does a good job at washing, and I really appreciate how the drawer of the pedestal opens and closes.it doesn’t sound like a big thing, but my husband has had to replace a part twice on the Electrolux.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Loads of features
on August 20, 2025
Posted by: Momlanko
from Auburn NY
[This review was collected as part of a promotion.] Nice large capacity. Wish that serial number was on more than one location. Back of machine not convenient. Had to have husband pull out the washer
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great washer!
on August 20, 2025
Posted by: Lyudmila
from Kent, WA
[This review was collected as part of a promotion.] Great washer - affordable and efficient. Happy with my purchase.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features.
on August 20, 2025
Posted by: My new toy
from Mississippi
[This review was collected as part of a promotion.] Most of the instructions were fairly simple. I like the deep fill. Wish it put more water in by itself. The machine is really quite.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great upgrade
on August 20, 2025
Posted by: CountrynCrosby
from Crosby texas
[This review was collected as part of a promotion.] We purchased this to replace our other Samsung washer that we had for 10 years that the controller got fried in a lightning storm. And we love it a great machine
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US