Customer reviews from Samsung US
Samsung - 5.1 Cu. Ft. High-Efficiency Smart Top Load Washer with ActiveWave Agitator - White
Average customer rating
4.4
(51 Reviews)
Rating breakdown 51 reviews
5 Stars
37
4 Stars
8
3 Stars
1
2 Stars
1
1 Star
4
95%of customers recommend this product.
(
35 out of
37)
Customer Reviews for Samsung - 5.1 Cu. Ft. High-Efficiency Smart Top Load Washer with ActiveWave Agitator - White
Customer Rating
5
Great Washer!
on October 28, 2024
Posted by: scjulie2006
from Myrtle Beach, SC
[This review was collected as part of a promotion.] I usually don't buy site unseen appliances but its a Samsung so I knew it had to be good. I am not disappointed! This washer is excellent. The wireless control is so convenient. This machine is so quiet and runs so smooth. I love how it tells you it needs cleaning and when the washing cycle is completed. Cleans everything, big loads, small loads. Perfection! I highly recommend it!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Another Samsung Winner
on March 18, 2024
Posted by: Claz99
from Los Angeles
[This review was collected as part of a promotion.] I haven't had a new washing machine since the 20th century. Samsung has brought my household into the wonders of doing laundry their way in the 21st century. And what a revelation it is! First thing I noted was the capacity size....it's huge. I can do fewer loads of household laundry instead of having to do one load after another. Everything fits in one wash. I could even wash large items instead of having to take them to the cleaners to do. Second thing I noticed was how quiet it is when it runs, and how it doesn't shudder and shake during the spin cycle. Everything comes out with less water left so is quicker to dry. In a city like LA where we are so energy conscious, this is fantastic and it'll be interesting to see if it gets reflected in my monthly utility bills. I have tried out the Samsung Smartthings App, which I use for our new Samsung dishwasher too, and it is fun. I'm not as tech reliant as my kids who use it for everything. We are total Samsung enthusiasts and this washing machine doesn't disappoint. It's another Samsung winner!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Samsung Never Disappoints
on March 18, 2024
Posted by: maxus1234
from LOS ANGELES
[This review was collected as part of a promotion.] I was a bit delayed in getting to use our new Samsung Washing machine due to a burst pipe in the house so they couldn't install it for awhile. But it was worth the wait. I'd amassed a huge pile of laundry: clothes rIpe for washing. I thought I was looking at spending a whole day or two at home just doing laundry. Was able to get everything done in 2 loads due to the ginormous capacity of this new machine. I could see that my clothes and sheets had less detergent residue on them too. So it must rinse well. I'd left and forgotten to turn on the 2nd load so thankfully I could use my Samsung Smartthings app to start and track the load. I use this app on all my Samsung products and it's inuititive, easy to get anything done, and I knew exactly when I had to get back to put my stuff in the dryer. I told my Mom that we now have to get a great new Samsung dryer instead of the old jalopy we have. If/when I ever get my own home I'm definitely going to fill it with Samsung appliances.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
4
Fast and quiet
on March 18, 2024
Posted by: Frupi123
from Ypsilanti
[This review was collected as part of a promotion.] This washing machine is super quiet and fast. I barely hear the washer unless it is filling with water. My previous machine was so loud I could hear it from another level in my home. This Samsung washer is a dream in comparison. This washer can wash 2 loads in the time My old one could do 1 load. I am able to get multiple loads done in a short amount of time. I love that I can turn on super speed and make the load wash even faster. The only thing I am not thrilled about is because of its large capacity the drum is deep. I am short so in order for me to reach items from the bottom of the drum, I require a step stool.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Great washer for families
on March 18, 2024
Posted by: jordancpearsall
from Blacksburg
[This review was collected as part of a promotion.] This washer is amazing! I can fit all of my sheets in one load. I love that it can sense my loads and let me know how long loads will take. I also enjoy that it’s WiFi connected I can set it on my phone with the SmartThings app to start when I’m on the way home or I can delay the start time for hours later. I can also set it on fast wash which is awesome if I’m in a rush. I also love that it has a separate spout to rinse something off before doing a full load. The inside is nice bc the agitator in the middle is straight down and my clothes don’t get caught around the bottom. The vibration reduction technology is nice and my washer stays in place now. This is the perfect washer for my family.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Versatile without sacrificing ease.
on March 18, 2024
Posted by: JPfeifer1
from LOVELAND
[This review was collected as part of a promotion.] The Samsung 5.1 cu. ft. Large Capacity Smart Top Load Washer is basically everything I wanted in my household, or any household for that matter.
The large capacity is great, no more trips to a launderer for doing those queen or king size bedding washes, but if you are doing a small load it can do that too without wasting water. The load selection is basically a no brainer, it's extremely intuitive and all indicated plainly on the panel. From large load, deep fill to small quick wash it has everything you need.
Silence is golden. While obviously not silent, the unit is impressively quiet in every phase of washing - at least compared to all previous units. Spin cycle and drain is probably the most noisy, but I can barely hear it through one interior door, and it's completely unnoticeable in the washroom from the main floor. The vibration reduction works exactly as it should. Oh, and the soft close lid on the unit, added bonus, just give it a bump to close and it gently and silently closes - love that.
SmartThings, yes. Smart and easy! This was probably the easiest set up ever. Once the unit was installed and plugged in doing a test fill, my phone having already had the smart things app installed, detected the potential new unit and asked if I wanted to add an appliance. Clicked yes, prompted to scan the QR code on the front of the washer, and it did the rest. Connected and ready to give me notice when a load was done in less than 2 minutes!
I wanted a washer large enough to handle big family sized loads, or bedding, but flexible enough to also do a quick wash without taking forever and using excessive water. This hit the mark perfectly. I'm genuinely pleased with the washer and would not hesitate to recommend it!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Where has this washer been all my life?
on March 26, 2024
Posted by: Pmr1278
from Columbus
[This review was collected as part of a promotion.] I have one word for you: WOW!! That's how I felt when I did my first load of laundry in the Samsung 5.2 cu. ft. Smart Top Load Washer! I downloaded the SmartThings app, and away I went! I do want to say you don't need to use the app to do your laundry, but it is pretty awesome if you do! You can pick a setting called "laundry recipe" on the app. From there, you tell the washer what type of clothes your are washing, how soiled they are, etc. It gives you an option or two suggesting the best way to wash those particular clothes--and you can literally start the washer from your phone!
Th washer has a BIG drum, so you can fit large comforters in there. My dog had an accident on our comforter the second night we had the washer and I was amazed at how easy it fit in for washing! I will say, the drum is deep. A couple of the loads I had to get on the tips of my toes to grab a couple socks that were way down there!
The washer is super quiet which is great. It also has a soft-close lid so it won't slam down if you let go! Once the laundry load is complete, the SmartThings App sends an alert to your phone telling you it's done! I am so happy with this product!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Great washer for everything!
on March 26, 2024
Posted by: ATR1078
from Columbus
[This review was collected as part of a promotion.] When I did the first load of laundry in this bad boy, I was amazed! Once you download the SmartThings app, you can utilize the "laundry recipe" function--you tell the machine via app what type of clothes you are washing, how soiled they are, and if they are colors or whites. From there, the app gives you a couple different "recipes" to choose from that best matches what you have in the washer and away you go! It even sends your phone a notification when the load is complete. It also has something called Vibration Reduction Technology--the washer is so quiet you can barely hear it running. The drum of the machine is huge! I was able to fit a comforter with ease and with still room to spare. The drum itself on the inside is beautiful and shiny. There is a self-clean option you can also use, but I haven't made it that far yet! I know I'll never have to go to the laundromat again to wash heavy bedding because this machine handles it. Get it!
I would recommend this to a friend!
Written by a customer while visiting The Insiders