Customer reviews from geappliances.com
GE Profile - 30" Smart Free-Standing Electric Convection Range with Self-Clean and Steam Clean with No Preheat Air Fry - Stainless Steel
Average customer rating
4.3
(182 Reviews)
Rating breakdown 182 reviews
5 Stars
113
4 Stars
38
3 Stars
14
2 Stars
6
1 Star
11
81%of customers recommend this product.
(
96 out of
118)
Customer Reviews for GE Profile - 30" Smart Free-Standing Electric Convection Range with Self-Clean and Steam Clean with No Preheat Air Fry - Stainless Steel
Customer Rating
3
Poor Quality Control
on August 10, 2025
Posted by: LEO52
from Acton, Massachusetts
Stove arrived with some of the enamel paint flaking off the top of the control panel. This should never have left the factory. It was very obvious, so I don't know why they missed it. The stove replaced another GE stove that was failing after 14 years. Build quality is definitely not a good as the old stove. Only two wire racks come with the stove (lighter than the 3 old enameled racks on the old stove). Drawer underneath has no handle and is made of much lighter steel. Stove itself is deeper than the old stove, so it sticks out about 2" beyond the countertop. The interior of the stove is not as wide as the old stove (old racks won't fit because they are wider). Control knobs are plastic, like the old ones, so no upgrade there. Some of the rubber sealant around the glass cooktop appears to have stuck on the enameled metal surrounding it. I've only had the stove for one day and the dealer is already ordering a part to replace the top of the control panel where the enamel paint flaked off. On the plus side, all the burners seem to work. We haven't tried the oven yet so I can't comment on how the accuracy of the temperature settings, convection roast/bake settings or air fry actually perform. The control panel light is much brighter than on our old GE stove. I was able to set up the Wi-Fi connection and link it to the Google Home account and was able to execute a command to preheat the oven to 350 degrees and to turn off the oven. Not sure how helpful the Wi-Fi will be on a day-to-day basis. We were not looking for this function, it just happened to come with this model.
Features
5
Performance
4
Quality
3
Value
3
Response from geappliances.comBy Jonathon, GE_Appliances, August 14, 2025
We're sorry to hear about the top of the control panel needing to be replaced. We're glad that you got in touch with your retailer for assistance.
We will be passing your comments about the wire racks, drawer, and the sealant over to our product team to review. Thanks again for sharing.
We will be passing your comments about the wire racks, drawer, and the sealant over to our product team to review. Thanks again for sharing.
Written by a customer while visiting geappliances.com
Customer Rating
3
Controls
on September 24, 2025
Posted by: Desales64
from Ohio
Very complicated to reduce heat during baking timer buzzer is almost inaudible. Tried to make it louder and online tech couldn’t get it.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Diego, GE_Appliances, September 25, 2025
We'd like to help you with your unit. The sound of the end-of-timer signal cannot be adjusted. However, you can change the signal to be continuous instead of a one-time sound by following the instructions on page 13 of the owner's manual here: https://products-salsify.geappliances.com/image/upload/s--PkgVyVpP--/bf6b0c32b639c98fd27d18c7eb0b4a8abec66651.pdf
We are going to share your comments regarding the unit's controls with our product team for review.
We are going to share your comments regarding the unit's controls with our product team for review.
Written by a customer while visiting geappliances.com
Customer Rating
1
Arrived defective
on October 5, 2025
Posted by: ShaneThome
[This review was collected as part of a promotion.] Its not great. It showed up with a defective fan so we cannot use the airfry option until it is repaired, which will be approximately 6-8 weeks. Additionally the cord space in the back is TINY and razor sharp. It is very difficult to safely lay the power cord in a way the range will sit against the back wall. Overall I wish I went with a different brand.
Response from geappliances.comBy Tierra, GE_Appliances, October 7, 2025
We are more than glad to assist with the fan of your range. Expect an email from one of our team members soon to gather further information. Please reply when you can. \n\nYour comment regarding the cord space is important to us. We will be sure to share this information with our product design team for review.
Written by a customer while visiting geappliances.com
Customer Rating
1
Oven heats up stove top to 160 degrees-Not Safe!
on October 7, 2025
Posted by: pianokam
Horrible Design-with just the oven on, the stove top can get up to 160 degrees!! Extreme safety hazard for children and adults. That’s correct, just heating the oven to 400 degrees for 1 hour (not turning on the stove top, just the oven) heats the stove top (cook top) to 160 degrees. I had a candle in a glass jar on top of the stove (not lit) and the wax was bubbling at the top of the glass jar - in addition I had a Calphalon stainless steel pan empty on the stove top and I couldn’t even touch it because it was so hot.
I do not understand why this stove has this horrible design flaw. It needs to be a safe oven and stove top. Do not purchase!
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, October 7, 2025
We are happy to provide guidance with this range. It is normal for the cooktop to become hot when the oven is on, especially when the oven is set to a higher temperature such as 400 degrees. Your feedback is extremely important to us. We will pass these comments regarding the oven heat transfer along to our product team to review.
Written by a customer while visiting geappliances.com
Customer Rating
3
Not In Love With It
on June 3, 2024
Posted by: Lulu River Dog
from West Henrietta, NY
Not in love with it. This is my first glass top electric oven, not sure I would like any other brands better. First the stove top takes a long time to heat up for searing. The oven takes a very long time to preheat. When it does reach temperature there is the slightest of sounds to indicate it. It does not display what the oven temperature is. The oven does do a good job cooking/baking.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Tierra, GE_Appliances, June 4, 2024
We'd like to assist you with your range. Please refer to the link below for information on preheating:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16973#:~:text=Preheat%20takes%20approximately%2010%20to,about%207%20to%2012%20minutes.
Your comments regarding the range temperature alert and display are extremely important and will be considered by our product design team for review.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16973#:~:text=Preheat%20takes%20approximately%2010%20to,about%207%20to%2012%20minutes.
Your comments regarding the range temperature alert and display are extremely important and will be considered by our product design team for review.
Written by a customer while visiting geappliances.com
Customer Rating
1
Worst product
on November 18, 2024
Posted by: Drelie
from Massachusetts
Worst product ever. Dont buy. Dont buy. I purchased mine and 2 months after started malfunctioning.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sarah, GE_Appliances, November 20, 2024
We know any issue with your range would be concerning, especially as it's new. We want to assist. After reviewing our system, we see you've been in contact with one of our specialists and have a service appointment scheduled.
We're confident the technician will be able to assist with your concern at your upcoming appointment, and that the range will serve your needs well once it's been repaired.
We're confident the technician will be able to assist with your concern at your upcoming appointment, and that the range will serve your needs well once it's been repaired.
Written by a customer while visiting geappliances.com
Customer Rating
1
Profile Range
on February 26, 2024
Posted by: Saggafragga
from Kansas
Ever since I purchased this range I haven't been happy. The temp in oven fluctuates and is very hard to cook anything in it. Very frustrated 😠
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
2
Value
2
Response from geappliances.comBy Tierra, GE_Appliances, February 27, 2024
Thank you so much for the feedback regarding your range. Your comments are extremely important to us and will be considered by our product design team. Please refer to the link below for some helpful information regarding the temperature:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18068
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18068
Written by a customer while visiting geappliances.com
Customer Rating
5
nice features
on September 6, 2024
Posted by: lucky369
love air fryer, also the convection oven really helps a lot.
Response from geappliances.comBy Charlie, GE_Appliances, September 12, 2024
Thank you so much for posting this review. We're so glad to hear that you are pleased with your range.
Written by a customer while visiting geappliances.com