Customer reviews from geappliances.com
GE Profile - 30" Smart Free-Standing Electric Convection Range with Self-Clean and Steam Clean with No Preheat Air Fry - Stainless Steel
Average customer rating
4.4
(112 Reviews)
Rating breakdown 112 reviews
5 Stars
73
4 Stars
23
3 Stars
7
2 Stars
3
1 Star
6
83%of customers recommend this product.
(
62 out of
75)
Customer Reviews for GE Profile - 30" Smart Free-Standing Electric Convection Range with Self-Clean and Steam Clean with No Preheat Air Fry - Stainless Steel
Customer Rating
3
no owner's manual
on September 14, 2024
Posted by: mad I am mad
There is no owner's manual!!!! It would be good to have one. No idea how to get it on line
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Response from geappliances.comBy Adrian, GE_Appliances, September 16, 2024
As part of our ongoing effort to be better ambassadors of the environment, we no longer offer printed literature such as Owner’s Manuals. By moving to electronic-only delivery formats, we not only do more to preserve the environment, we also ensure that only the latest version of the document is provided you. You can always access the latest version of literature for your model by searching for your model number on our GE Appliances website. We have provided a link to your Owner's Manual at the link below.
https://products-salsify.geappliances.com/image/upload/s--ustb9RUC--/y4pzckciwfohj0rn2cfw.pdf?_ga=2.116793280.73581403.1726492432-507723860.1707936747
https://products-salsify.geappliances.com/image/upload/s--ustb9RUC--/y4pzckciwfohj0rn2cfw.pdf?_ga=2.116793280.73581403.1726492432-507723860.1707936747
Written by a customer while visiting geappliances.com
Customer Rating
4
Timer Volume Needs to Be Louder
on October 22, 2024
Posted by: GretaK73
from Western PA
I have only had the product less than 1 day. The cooktop heated water to a boil quickly. There is no way to adjust the volume of the timer up or down. The timer sound is either on or off and that is it. GE needs to include a way to adjust the volume so that it can be louder such that I hear it going off from another room in my home. Also, the bottom drawer has a problem not aligning properly on one side, so I have to contact the seller or GE for warranty service. Basically, the bottom drawer comes into contact with the painted surface on one side even though it seems to be on the drawer track. This needs to be addressed as it could damage the painted finish. Also, I am a person who uses the appliance manual. I was disappointed that GE no longer provides a manual, so I had to print it off. GE should include the manual or at the very least offer it for a minimal purchase price. I deducted 1 star for the lack of volume control, lack of manual, and improperly working drawer. Overall, I have high hopes for the cooking performance of this range as I previously had a GE Spectra range for 20 years, and. it was wonderful. I hope to have the same experience with this range.
Written by a customer while visiting geappliances.com
Customer Rating
3
Good but needs tweaking for sure
on November 10, 2024
Posted by: JNKST
I just got all new GE Profile fingerprint-resistant appliances including this range. I wasn’t ready to spend a huge amount of money for an induction cooktop, so I decided to try an electric range with a convection oven (the price for the GE induction ovens are a bit ridiculous). I am VERY concerned about all of the reviews for this cooktop and how it scratches, etc. This is an all black cooktop so it will show anything including dust. I had an old Whirlpool range (26 years old and still was working), and that top was very strong. This one seems very delicate and thin. I also cooked with a cast iron pan all of the time on my Whirlpool cooktop, and the manual for this GE range says not to put a cast iron pan on it unless it is painted cast iron. What a disappointment. I also always used an oven liner on the bottom of my Whirlpool oven and the manual for this GE says not to. Another disappointment. I wish this oven had the oven tray that some of the others GE ranges do, that catches spills. That would have been great. I will review all appliances and will write another review for this stove the more I use it. I did want to say that the stove seems to cook hotter than my Whirlpool, but that may be just something I have to get used to since it is another brand. The biggest issue I have is …
1). it takes forever to pre-heat to a certain temperature and
2) the alarm for the pre-heat and timer alarm can hardly be heard at all!! Even while standing in the kitchen let alone in another room!! I am not sure how they (the designer of this range) could not figure this one out. It is simply beyond my comprehension!
I wanted to get this first review out right away to help others make their decision. More will come later.
1). it takes forever to pre-heat to a certain temperature and
2) the alarm for the pre-heat and timer alarm can hardly be heard at all!! Even while standing in the kitchen let alone in another room!! I am not sure how they (the designer of this range) could not figure this one out. It is simply beyond my comprehension!
I wanted to get this first review out right away to help others make their decision. More will come later.
Features
4
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Tierra, GE_Appliances, November 13, 2024
We value this feedback. Your comments regarding your new range are extremely important to us and will be considered by our product design team for review. We recommend referring to the link below for some helpful tips on maintaining the cooktop:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16244
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16244
Written by a customer while visiting geappliances.com
Customer Rating
1
Worst product
on November 18, 2024
Posted by: Drelie
from Massachusetts
Worst product ever. Dont buy. Dont buy. I purchased mine and 2 months after started malfunctioning.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sarah, GE_Appliances, November 20, 2024
We know any issue with your range would be concerning, especially as it's new. We want to assist. After reviewing our system, we see you've been in contact with one of our specialists and have a service appointment scheduled.
We're confident the technician will be able to assist with your concern at your upcoming appointment, and that the range will serve your needs well once it's been repaired.
We're confident the technician will be able to assist with your concern at your upcoming appointment, and that the range will serve your needs well once it's been repaired.
Written by a customer while visiting geappliances.com
Customer Rating
5
Happy with our purchase
on December 29, 2024
Posted by: trf67
from North Carolina
I love everything about this stove. I only wish the bottom drawer was deeper for more storage. But overall, this is a great stove.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Features and Quality
on March 17, 2025
Posted by: Arild
Excellent range/oven, has all the features anyone would want. We are very happy with the design, quality and features of GE Profile products. We have had various products in the past and none compare to the GE Profile products.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Like the convection oven
on March 19, 2025
Posted by: PAT0323
I have had the GE Profile one month - so far it is working fine. I purchased this stove because I had to return one that I purchased from your competitor. The paint inside the stove was peeling off. The appliance store assured me that I wouldn't have those type of problems with a GE appliance. I haven't used the oven a lot so I can't give a total review of the entire stove. I will say the burners stain very quickly (even with water) and are hard to keep clean. Also, there are not a lot of instructions for maintenance/upkeep of the stove.
At this point I can honestly say I like the stove. I will give an update within 6 months.
At this point I can honestly say I like the stove. I will give an update within 6 months.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on March 23, 2025
Posted by: LarryMem95
The burners work fine. The oven works fine. I like that it only takes 10 minutes for the oven to heat up. I haven’t used the air fryer yet. I like the timers too. I also like the fact that can control the oven with the app.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com