Customer Reviews for LEGO - Icons Natural History Museum Build and Display Set 10326
Customer Rating
4
Great set, lots of missing pieces.
on December 28, 2023
Posted by: SuperbAvocado073
Had a great experience with building and displaying this set. However I am missing roughly 4 different pieces. And no, I cannot contact the team about it, because I did not buy this set. It was bought for me. So I'm out of luck for lego's mistakes.
This is our 15th modular build. We build every year and this was no exception - the release date being moved up actually helped our holiday schedule a lot! Thank you for that!
The build was split between myself and my wife. We both love to find the special LEGO Easter eggs and the story woven in from past modular builds. We love the stories and care that the designers include and understand the growth of this treasured line of legos. We don't get bent out of shape by the risks that some builders can gripe over such as color selections, piece count or the minifig numbers. Those are understandable decisions that happen in the process - However this build has a few "missing pieces" in the sense of opportunities lost. We loved Assembly Square the other large build so much because of the details and variety of story telling. The boutique hotel similarly packed in alot as an anniversary set looking back and also forward (if you looked closely). This set wanted to really celebrate LEGO's history but there just seemed to be a few details missing that could have put it on the level of the previously mentioned builds. I have no problem paying the few extra dollars for the premium that these sets generally offer - please in the future throw in the few extra details consistently across the entire set that raises the bar that the modulars have been known for.
It was a nice set to start with. I really loved the details around the set. However, there were way too many missing pieces for this new set and I found some random pieces which I never got to use instead, which prevented me from making any further progress. It was a bit disappointing.
No, I would not recommend this to a friend.
Response from LEGOBy Haeun, LEGO® Customer Service, December 27, 2023
We're sorry to hear about that. It's rare for LEGO® pieces to break during normal play, and we're here to help if it does. If you haven't already, visit LEGO.build/BricksPieces-BV to request a replacement piece free of charge!
Great set. Fun details. Love the bones in the basement and cheese in the mouse house. I have grown weary of the missing or incorrect pieces. I appreciate that there are thousands of pieces in the set but to miss a set of mini figure legs and send a green cone in it stead. A unique figure for certain, but not what I paid for and again I will wait to finish this one. So many of my larger sets of late have missing pieces. I would argue poor quality but what I get fits together as it should. Careless packaging maybe. Still frustrating for the price paid and the reason behind the purchase, gift giving. Here, enjoy this Lego set, I hope All the pieces are there