Customer reviews from BISSELL Homecare
BISSELL - CrossWave All-in-One Multi-Surface Wet Dry Upright Vacuum - Molded White, Titanium & Cha Cha Lime Green accent
Average customer rating
4.1
(41 Reviews)
Rating breakdown 41 reviews
5 Stars
27
4 Stars
3
3 Stars
4
2 Stars
3
1 Star
4
76%of customers recommend this product.
(
29 out of
38)
Customer Reviews for BISSELL - CrossWave All-in-One Multi-Surface Wet Dry Upright Vacuum - Molded White, Titanium & Cha Cha Lime Green accent
Customer Rating
5
Leav s the dirt in the vacuum not on the floors
on June 13, 2025
Posted by: Sandra
from California
Verified Purchase:Yes
We love the Crosswave. It's a little noisy, but it easy to use and gets the floors clean.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Posted by: Jeanne
from Michigan
Verified Purchase:Yes
Cleaning floors is one of my most UNFAVORITE activities but with the Bissell I have enjoyed it. Seeing how much dirt is actually on the floor and how much better the house smells after it is done getting cleaned.
Thank you.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Posted by: Steve
from Kentucky
Gender:Male
Verified Purchase:Yes
Really easy to use and made my floors squeaky clean!
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
1
Would NOT buy again!!! USELESS!
on November 12, 2025
Posted by: DJ
Gender:Female
Had to get a replacement, because the first vacuum mixed the dirty water with the clean water. Not impressed with the second unit. Have barely used it and it doesn't "suck up" the water very well, nor the little bits of dog hair.
When the unit is turned off and sits on the floor for a minute, a line of scurge (dog hair, water, etc.) will be there for you to clean up.
The dirty water and clean water are still mixing, although not as bad, but it's still dirty.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy Janelle McFarlane, BISSELL Consumer Care, November 13, 2025
We're sorry to hear about your experience with the CrossWave® Performance Exclusive Bundle. Mixing of clean and dirty water and poor pickup performance are definitely not what you should expect. This could be due to a seal or tank alignment issue, and we’d like to help resolve it. Please reach out to our team at support.bissell.com so we can assist you further.
Written by a customer while visiting BISSELL Homecare
Posted by: OneDakota
from South Dakota
Gender:Male
Verified Purchase:Yes
Massive upgrade from the spin map Whick was great.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Posted by: Ciejai
from NY
Gender:Female
Verified Purchase:Yes
I've recommended and bought 4 of these now. We tried another model and I just had to have this one again. By far one of the best things I've ever spent on any type of vacuum or rug cleaner. Picks up hair like no other. Super convenient. Not to big or bulky. Glides over surfaces. Great product!!
Written by a customer while visiting BISSELL Homecare
Posted by: Christina
from Uniontown PA
Gender:Female
Verified Purchase:Yes
This particular model is loud and not very efficient for cleaning kitchen tile.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy Janelle McFarlane, BISSELL Consumer Care, December 22, 2025
Hi Christina, thank you for sharing your feedback. We’re sorry this model didn’t meet your expectations for cleaning tile and that the noise level was disappointing. Please visit support.bissell.com so our team can provide tips for improving performance or discuss other options that may better suit your needs. Your input helps us make our products better.
Written by a customer while visiting BISSELL Homecare
Posted by: Nancy
Verified Purchase:Yes
Used it today to test it out and it’s easy to use and works well. Picked up dirt, sand , dog hair and everything else! I would give it five stars.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare