Customer reviews from BISSELL Homecare
BISSELL - CrossWave All-in-One Multi-Surface Wet Dry Upright Vacuum - Molded White, Titanium & Cha Cha Lime Green accent
Average customer rating
4.3
(27 Reviews)
Rating breakdown 27 reviews
5 Stars
20
4 Stars
1
3 Stars
1
2 Stars
3
1 Star
2
77%of customers recommend this product.
(
20 out of
26)
Customer Reviews for BISSELL - CrossWave All-in-One Multi-Surface Wet Dry Upright Vacuum - Molded White, Titanium & Cha Cha Lime Green accent
Posted by: Steve
from Kentucky
Gender:Male
Verified Purchase:Yes
Really easy to use and made my floors squeaky clean!
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
1
Would NOT buy again!!! USELESS!
on November 12, 2025
Posted by: DJ
Gender:Female
Had to get a replacement, because the first vacuum mixed the dirty water with the clean water. Not impressed with the second unit. Have barely used it and it doesn't "suck up" the water very well, nor the little bits of dog hair.
When the unit is turned off and sits on the floor for a minute, a line of scurge (dog hair, water, etc.) will be there for you to clean up.
The dirty water and clean water are still mixing, although not as bad, but it's still dirty.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy Janelle McFarlane, BISSELL Consumer Care, November 13, 2025
We're sorry to hear about your experience with the CrossWave® Performance Exclusive Bundle. Mixing of clean and dirty water and poor pickup performance are definitely not what you should expect. This could be due to a seal or tank alignment issue, and we’d like to help resolve it. Please reach out to our team at support.bissell.com so we can assist you further.
Written by a customer while visiting BISSELL Homecare
Posted by: OneDakota
from South Dakota
Gender:Male
Verified Purchase:Yes
Massive upgrade from the spin map Whick was great.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare