Customer reviews from BISSELL Homecare
BISSELL - CrossWave All-in-One Multi-Surface Wet Dry Upright Vacuum - Molded White, Titanium & Cha Cha Lime Green accent
Average customer rating
4.2
(18 Reviews)
Rating breakdown 18 reviews
5 Stars
13
4 Stars
0
3 Stars
1
2 Stars
3
1 Star
1
72%of customers recommend this product.
(
13 out of
18)
Customer Reviews for BISSELL - CrossWave All-in-One Multi-Surface Wet Dry Upright Vacuum - Molded White, Titanium & Cha Cha Lime Green accent
Customer Rating
2
I would not buy this product again
on February 22, 2025
Posted by: Judy
from Cranston, RI
Verified Purchase:No
It takes longer to clean the vacuum pieces than to clean the floor.
Pros: Heavy, Not quick to use
Cons: Area Rugs, Hardwood Floors, Living Room
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, March 8, 2025
Sorry to hear you're struggling with your CrossWave, Judy. We'd love to help provide some tips to make cleaning the machine after use quicker and easier. Please don't hesitate to contact us at support.bissell.com.
Written by a customer while visiting BISSELL Homecare
Customer Rating
3
Product still needs tweaking
on February 28, 2025
Posted by: Kris
from Florida
Verified Purchase:No
Have used only on tile floors twice. Leaves behind little drops or little puddles of dirty water in sporadic places. Not sure if defective or does this happen to all users? Product is not too heavy and maneuvers easily. Cleaning the machine after each use is slightly cumbersome. Considering returning but on the fence right now. May upgrade to hydro stream version to see if produces better results.
Pros: Lightweight
Cons: High Traffic Areas, Tile Floors
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, March 4, 2025
We're sorry to hear of your experience, Kris! You can give the following steps a try, https://support.bissell.com/app/answers/detail/a_id/3840. You can also contact us at support.bissell.com for assistance.
Written by a customer while visiting BISSELL Homecare
Posted by: Joanne
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] Hard floors and fabric mats. good power. easy to clean. cleaning tray very useful.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
This is a back saver!
on May 13, 2024
Posted by: PetCrazy
from East Texas
Verified Purchase:No
[This review was collected as part of a promotion.] I received the Crosswave Turbo as a gift. I've used it once already and can't say enough good things about it. It glides easily over the floor (whitewashed grey LVP that shows everything) and best if all - it really cleans well. Easy to take apart to clean manually also. We have a lot of sand and 3 indoor pets, so even though I thought my floors were fairly clean, it showed me otherwise. Love the vac and mop at same time feature. I would and have already recommended to friends.
Pros: Deep cleaning, Easy to use, Lightweight, Pet Cleanup, Quick cleanup, Removes pet odor, Removes Stains and Spots, Would Recommend
Cons: Area Rugs, High Traffic Areas, Living Room, Luxury Vinyl Plank Flooring, Multi-Surface
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
I would buy this product again FOR SURE .
on January 25, 2025
Posted by: Light Force
from Stanton Michigan
Verified Purchase:No
I do a deep clean on my floors every few months .The Crosswave helps so much to keep the floor looking clean & the house smelling fresh in between . I use it every few days .
Pros: Easy to use, Lightweight, Quick cleanup, Removes pet odor, Would Recommend
Cons: High Traffic Areas, Multi-Surface, Tile Floors
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
2
Would not buy again
on December 11, 2024
Posted by: Peeved
from Texas
Verified Purchase:No
I received no owners manual so you I don't even know how to use it. Watched YouTube videos to learn how to use it. My reservoir tank doesn't even fill up with water. Plus it is not as versatile as they make you believe. It you want to go from hard wood floor to a rug you better have the rug roller to replace with the main one they show in their video
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, December 12, 2024
Sorry you didn't receive the User Guide, but you can find it as well as helpful videos at support.bissell.com and we're always here to help at 1-800-237-7691.
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Wonderful back saver
on May 14, 2024
Posted by: PetLover
from Texas
Verified Purchase:No
[This review was collected as part of a promotion.] This is my 2nd review because I can't say enough good ant the Crosswave. Everybody knows mopping with a conventional mop and bucket is back breaking work. The Crosswave makes keeping floors clean very easy. I've used mine only twice but I absolutely recommend it. Having 3 indoor pets can be a hairy challenge and throw in the cat having a kitty litter party and it gets out of hand. Kitty litter can't run and hide from the Crosswave. Love the self clean feature. I rinse the roller under faucet after self clean and then run the self clean for just a few seconds to pull out excess moisture.
Pros: Deep cleaning, Easy to use, Lightweight, Pet Cleanup, Quick cleanup, Removes pet odor, Removes Stains and Spots, Would Recommend
Cons: High Traffic Areas, LVP, Living Room, Multi-Surface, Tile Floors
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Absolutely amazed, will never pick up a mop/bucket again
on May 2, 2024
Posted by: DW
from PA
Verified Purchase:No
[This review was collected as part of a promotion.] Let me start this off by saying, I can not stand mopping. My poor floors would go months and months without someone paying them the attention they deserve. There's just something about spreading around dirty mop bucket water to clean a dirty floor that drives me the wrong way... ... Anyway, I went out on a hunt to find a quicker, easier alternative. First, I thought about just getting one of those spray mops, swiffer/bona whatever... Then I walked by this and decided to give it a try. I will say it was a splurge purchase but I don't think I will ever regret it. I purchased this about 12 hours ago and tested it on my living room and kitchen. Now I consider myself a fairly clean person, but after I used this and saw the dirty water tank, I feel like I'm the dirtiest critter to ever walk this earth. This device cleaned up dirt and grime that I didn't even know was there. I NEVER write reviews but right now I feel like a kid on Christmas Eve and for some reason I can not sleep because I am ecstatic to wake up and clean the rest of my house with this. Im blabbering, but you get the gist by now. This is a must have product. It is lightweight, easy to use (even for a guy that just had surgery 4 days ago), and all around an amazing device to add to your cleaning arsenal. (One last side note, I vacuumed my house prior to using this with a top of the line vacuum and this CrossWave picked up dirt, dust, hair, and whatever else was leftover by that 'top of the line' vacuum)... Buy it and thank me later
Pros: Deep cleaning, Easy to use, Lightweight, Pet Cleanup, Removes Stains and Spots, Would Recommend
Cons: High Traffic Areas, Multi-Surface, Tile Floors
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare