Customer reviews from worx.com
WORX - 40V 20" Cordless Snow Blower w/ Brushless Motor & Power Share WG471 (2 x 4.0 Ah Batteries & Fast Charger Included) - Black
Average customer rating
4.1
(250 Reviews)
Rating breakdown 250 reviews
5 Stars
143
4 Stars
52
3 Stars
21
2 Stars
12
1 Star
22
79%of customers recommend this product.
(
175 out of
222)
Customer Reviews for WORX - 40V 20" Cordless Snow Blower w/ Brushless Motor & Power Share WG471 (2 x 4.0 Ah Batteries & Fast Charger Included) - Black
Customer Rating
5
SO EASY TO USE
on March 4, 2021
Posted by: setter mom
from Pennsylvania
Gender:Female
[This review was collected as part of a promotion.] I bought this snowblower a month ago - I just can't deal with shoveling snow anymore! I'm so sorry I didn't buy this sooner. It is light weight, easy to use, and works like a dream! I have a brick driveway and it goes right over it. It blows the snow 15-20 ft easily. I love the fact that it is battery powered. It is everything that the description says. It was simple to put together - I just love it!! I even used it out in the yard to make paths for my dog. My daughter saw it and immediately went to get one herself.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 5, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Snow Blower! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
on March 6, 2021
Posted by: Jason g
from Pa
Gender:Male
[This review was collected as part of a promotion.] This works just as good as a gas thrower. The batteries have a good life time and able to finish my property with out recharging
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 9, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Snow Blower! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Awesome
on March 7, 2021
Posted by: Teffie 52
from Wapwallopen Pa
Gender:Female
[This review was collected as part of a promotion.] I brought this snow blower for my son and he loves it does a awesome job especially with snow we have had in Pennsylvania this year love the batteries system great last long
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 8, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Snow Blower! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
3
Disappointed
on November 16, 2021
Posted by: Oldlady70
from Michigan
Gender:Female
I have a lot of Worx equipment, and really like all of them. However, the chute on the snow blower arrived cracked and split where it attaches to the unit. I called customer relations and was told to use "duck tape" and they would "try" to send me another chute and they were not sure if this was an available part. Not real happy about this, but will see what happens. On the positive side, it did start right up. Waiting for some snow to see how it works with a semi-working chute.
No, I would not recommend this to a friend.
Response from worx.comBy Heaven Johnson , Customer Experience , November 24, 2021
Hi there, we greatly appreciate you for bringing this to our attention. For warranty eligibility criteria and questions, please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST and on Saturday from 8 am until 4 pm EST. We'd be more than happy to assist you.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Great product!!!!
on January 3, 2022
Posted by: todd77
from ohio
Gender:Male
[This review was collected as part of a promotion.] I bought this last month. Glad I did . We got 4 inch snow work great my back said thank you.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
love this thing
on January 4, 2022
Posted by: stvo
Gender:Male
[This review was collected as part of a promotion.] light, works well, no gas, highly recommend
Written by a customer while visiting worx.com
Customer Rating
2
So So Performance
on January 17, 2022
Posted by: DKinnear
from Dublin, OH
Gender:Male
[This review was collected as part of a promotion.] Well, as much as I once believed in a battery powered snow blower…I no longer. We had fresh pow with about 4” of the white stuff. Our driveway is average as well as the sidewalks. Anyway, unit died about a 1/3 of the way through. Had to stop and charge it to full capacity on both batts and once again got about 15mins of run time. If the batts would charge faster than 90mins I might not have returned it today for a gas type.
I liked the fact I could exchange the batts with my worx drill, which works great, but now I’m back to using the batts for just the drill. If worx offered a 80v model, I might have also reconsidered?
On the positive note, when the unit was running it did throw snow as advertised and it’s light and easy to transport. Believe the lights should be removed or have a way to turn them off to conserve juice.
Anyway, please spend a bit more time developing a new model that can cut through wet snow as well. Battery powered items have a place in our future.
Thanks!
No, I would not recommend this to a friend.
Response from worx.comBy Destynee Edwards , Customer Experience , January 19, 2022
Hello Valued Customer. Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback, as it gives us a better understanding of where we need to improve. The snowblower is average to run 15-20 minutes before going through another complete charge cycle. We recommend allowing the batteries to charge for the entire 2 hours.
We advise that you snow blow during or right after a snowfall for optimum performance. To turn on the light, press and hold the lock-off button with one hand. With the other hand, squeeze the operating bail towards the upper handle. When you release the operating bail, the light will be off. LED lighting increases visibility excellent for the dark or enclosed area.
We advise that you snow blow during or right after a snowfall for optimum performance. To turn on the light, press and hold the lock-off button with one hand. With the other hand, squeeze the operating bail towards the upper handle. When you release the operating bail, the light will be off. LED lighting increases visibility excellent for the dark or enclosed area.
Written by a customer while visiting worx.com
Customer Rating
5
Perfect for me!
on January 21, 2022
Posted by: maccorr25
from New Hampshire
Gender:Female
Love this snow blower! I am 66 and found it so easy to put together and to operate! I like the idea of not worrying about having gasoline on hand!
I would recommend this to a friend!
Written by a customer while visiting worx.com