Customer reviews from worx.com
WORX - 40V 20" Cordless Snow Blower w/ Brushless Motor & Power Share WG471 (2 x 4.0 Ah Batteries & Fast Charger Included) - Black
Average customer rating
4.1
(242 Reviews)
Rating breakdown 242 reviews
5 Stars
138
4 Stars
50
3 Stars
21
2 Stars
11
1 Star
22
79%of customers recommend this product.
(
170 out of
216)
Customer Reviews for WORX - 40V 20" Cordless Snow Blower w/ Brushless Motor & Power Share WG471 (2 x 4.0 Ah Batteries & Fast Charger Included) - Black
Customer Rating
5
"Great Service"
on February 19, 2021
Posted by: Rob5
from Hagerstown Md
Gender:Male
I would like to Thank WORX and Mr. Mills from their problem solution dept. I posted a review a few weeks ago as "Very Disappointed" with the snow blower I purchased. Mr. Mills responded immediately to see what could be done. Not expecting such a terrific gesture, I received an e-mail letting me know there was a new snow blower on it's way and a pre paid label to return my product. I just finished using my new blower in about six inches of snow and it works Great just like all the other WORX tools I have purchased. Thank you for your exceptional customer service and restoring my faith in a good quality company!!
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, February 22, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Snow Blower! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
I was blown away just like the snow!
on February 21, 2021
Posted by: Zack P VO
from Rockford IL
Gender:Male
[This review was collected as part of a promotion.] I have purchased numerous WORX tools over the years. I somehow didn't even know that a battery powered snow thrower was part if the line or even existed until recently. I didn't worry about it because a neighbor had been doing snow removal for me because he seemed to enjoy it. That recently stopped so I decided to see if WORX had such a device. I was pleasantly surprised to see it and purchased it right away.
Although I've been happy with all my WORX tools, I was skeptical about the ability of a battery powered device to work well on the heavy Mid-Western snow we get here.
I got it just as we had record breaking snowfalls so I knew it would be a great time to try it. I was absolutely shocked at how well this thing works, even in snow as deep as the thrower is tall!
I even had to use it days later to help get aneighbor's van out of being stuck in snow mound.
It is worth every penny!
Although I've been happy with all my WORX tools, I was skeptical about the ability of a battery powered device to work well on the heavy Mid-Western snow we get here.
I got it just as we had record breaking snowfalls so I knew it would be a great time to try it. I was absolutely shocked at how well this thing works, even in snow as deep as the thrower is tall!
I even had to use it days later to help get aneighbor's van out of being stuck in snow mound.
It is worth every penny!
Response from worx.comBy Brianna H, Customer Experience, February 22, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Snow Blower! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Worx comes through again
on March 2, 2021
Posted by: Anonymous
from Telford, PA
Gender:Male
After shoveling 2 rounds of snow, I considered a snow blower. I’m no good with gas engine maintenance so that was out. A neighbor let me borrow their corded electric unit and it was ok, but that cord...ugh! So I turned to Worx. All of my lawn care equipment (mower, trimmer, leaf vac, blower) are all Worx, so I have experience. I ordered the snow blower, got it a few days later, and used in the next 2 rounds of snow. I am so pleased with it. It handled several inches of snow better than the corded model I borrowed. The batteries lasted more than long enough to do my driveway and sidewalk as well as the sidewalks of several neighbors. I have my batteries from my mower so having backup and rotating them is a big advantage. The unit is light weight and easy to use and maneuver. Feedback for improvements would be wider turning radius of ejector chute. It only goes 180...needs to go a bit beyond that left and right). Also, easier battery removal. There’s no spring eject assist like on the mower so new batteries are difficult to get out. My older batteries worked better so maybe it just needs to be used a bit more. Overall, very happy with Worx products.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 3, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Snow Blower! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
SO EASY TO USE
on March 4, 2021
Posted by: setter mom
from Pennsylvania
Gender:Female
[This review was collected as part of a promotion.] I bought this snowblower a month ago - I just can't deal with shoveling snow anymore! I'm so sorry I didn't buy this sooner. It is light weight, easy to use, and works like a dream! I have a brick driveway and it goes right over it. It blows the snow 15-20 ft easily. I love the fact that it is battery powered. It is everything that the description says. It was simple to put together - I just love it!! I even used it out in the yard to make paths for my dog. My daughter saw it and immediately went to get one herself.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 5, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Snow Blower! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
on March 6, 2021
Posted by: Jason g
from Pa
Gender:Male
[This review was collected as part of a promotion.] This works just as good as a gas thrower. The batteries have a good life time and able to finish my property with out recharging
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 9, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Snow Blower! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Awesome
on March 7, 2021
Posted by: Teffie 52
from Wapwallopen Pa
Gender:Female
[This review was collected as part of a promotion.] I brought this snow blower for my son and he loves it does a awesome job especially with snow we have had in Pennsylvania this year love the batteries system great last long
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 8, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Snow Blower! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
3
Disappointed
on November 16, 2021
Posted by: Oldlady70
from Michigan
Gender:Female
I have a lot of Worx equipment, and really like all of them. However, the chute on the snow blower arrived cracked and split where it attaches to the unit. I called customer relations and was told to use "duck tape" and they would "try" to send me another chute and they were not sure if this was an available part. Not real happy about this, but will see what happens. On the positive side, it did start right up. Waiting for some snow to see how it works with a semi-working chute.
No, I would not recommend this to a friend.
Response from worx.comBy Heaven Johnson , Customer Experience , November 24, 2021
Hi there, we greatly appreciate you for bringing this to our attention. For warranty eligibility criteria and questions, please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST and on Saturday from 8 am until 4 pm EST. We'd be more than happy to assist you.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Great product!!!!
on January 3, 2022
Posted by: todd77
from ohio
Gender:Male
[This review was collected as part of a promotion.] I bought this last month. Glad I did . We got 4 inch snow work great my back said thank you.
I would recommend this to a friend!
Written by a customer while visiting worx.com