Customer reviews from worx.com
WORX - 40V 20" Cordless Snow Blower w/ Brushless Motor & Power Share WG471 (2 x 4.0 Ah Batteries & Fast Charger Included) - Black
Average customer rating
4.1
(255 Reviews)
Rating breakdown 255 reviews
5 Stars
145
4 Stars
54
3 Stars
21
2 Stars
12
1 Star
23
79%of customers recommend this product.
(
178 out of
226)
Customer Reviews for WORX - 40V 20" Cordless Snow Blower w/ Brushless Motor & Power Share WG471 (2 x 4.0 Ah Batteries & Fast Charger Included) - Black
Customer Rating
1
An Ergonomic Nightmare
on February 2, 2022
Posted by: HeadKangaroo
from Toano, VA
Gender:Male
[This review was collected as part of a promotion.] I am 6'3". The handles are way too low, even while adjusted all the way up. I have to hunch way over to use it. Also, the lack of adjustable front wheels means that you CANNOT use this on an unpaved surface. It just turns into a tiller and eats the blades. So, unless you are not tall and only have a paved surface to blow, you should avoid this blower like the plague.
No, I would not recommend this to a friend.
Response from worx.comBy Destynee Edwards, Customer Experience , February 3, 2022
Hello Valued Customer. Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve.Should you have any additional questions or concerns, don't hesitate to contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.
Written by a customer while visiting worx.com
Customer Rating
5
Lightweight enough for the wife to use easily
on December 18, 2020
Posted by: Jeff Deb
from Fond du Lac WI
Gender:Female
[This review was collected as part of a promotion.] First time we’ve ever owned a snowblower. It needed to be powerful enough for WI snow but easy for my wife to use. We’ve had one heavy snow and it worked great... just remember to make sure all the snow is cleaned out at the end or you will have a frozen mess when you go to use it the next time.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, December 21, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Snow Blower! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Light and very easy to use.
on March 25, 2022
Posted by: AH77
from Watertown, NY
Gender:Female
I bought this a month ago and have only had to use it once. No issues putting it together or using it. I didn't realize that it had to be stored inside a heated area before I purchased it. I don't have a garage so I had to find a place to store it.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Awesome machine
on November 29, 2022
Posted by: Packersrock
from Hayden ID
Gender:Female
[This review was collected as part of a promotion.] I received my blower in5days from ordering.
Assembly was extremely easy. Waited 3weeks to use it.
First snowfall was a easy 5”. I had no problem cutting thru that amount.
I would recommend this to anyone. Being in my 70’s I had to get something to lighten my load.
Assembly was extremely easy. Waited 3weeks to use it.
First snowfall was a easy 5”. I had no problem cutting thru that amount.
I would recommend this to anyone. Being in my 70’s I had to get something to lighten my load.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
2
Had for 2 years no snow
on January 6, 2025
Posted by: Zanny24
from Bethalto Illinois
Gender:Female
Well got 10 inches Battiers only last about 20 minutes did not handle the amount of snow we had
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, January 7, 2025
Hello There!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. To allow your batteries to have a longer run time, we recommend to use the snow blower more frequently while it snows. This is so you can avoid any snow from packing down and becoming too dense as the more dense the snow is the more power it will take. However, if you would like to provide us with additional feedback regarding your tool, please feel free to email us at worx-reviews@positecgroup.com and we’ll be glad to assist you.
Thank you for choosing Worx tools!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. To allow your batteries to have a longer run time, we recommend to use the snow blower more frequently while it snows. This is so you can avoid any snow from packing down and becoming too dense as the more dense the snow is the more power it will take. However, if you would like to provide us with additional feedback regarding your tool, please feel free to email us at worx-reviews@positecgroup.com and we’ll be glad to assist you.
Thank you for choosing Worx tools!
Written by a customer while visiting worx.com
Customer Rating
1
Not A Wonderful Blower
on January 30, 2022
Posted by: MLNJ
from Central New Jersey
Gender:Female
I decided to purchase this blower as a second one to my Honda-Two Stage Gas Powered Machine, which is FANTASTIC, figuring it would be good for smaller jobs and less snow. I am NOT in ANY WAY comparing them with each other.
Today was my first time using the WORX machine, I I am EXTREMELY DISAPPOINTED. The snow was about 4ft. high; in some areas a little higher. This machine is NOT for serious snow, even at a 2ft height. I purchased 2 sets of batteries. They barely lasted 20 minutes, each set. I put the first set into the charger and after over an hour, they are still not charged. The machine cannot go through even 2ft of snow easily. Nothing like the WORX video illustrated! The snow does NOT always pour out of the chute, but seems to be coming out from the front of the machine. This was NOT worth the time it took me to put it together! Most probably, I am going to send it back depending upon the shipping cost. I will search for a better secondary machine.
Today was my first time using the WORX machine, I I am EXTREMELY DISAPPOINTED. The snow was about 4ft. high; in some areas a little higher. This machine is NOT for serious snow, even at a 2ft height. I purchased 2 sets of batteries. They barely lasted 20 minutes, each set. I put the first set into the charger and after over an hour, they are still not charged. The machine cannot go through even 2ft of snow easily. Nothing like the WORX video illustrated! The snow does NOT always pour out of the chute, but seems to be coming out from the front of the machine. This was NOT worth the time it took me to put it together! Most probably, I am going to send it back depending upon the shipping cost. I will search for a better secondary machine.
No, I would not recommend this to a friend.
Response from worx.comBy Destynee Edwards, Customer Experience , February 1, 2022
Hello Valued Customer. It's unfortunate to learn that the snowblower fell below your purchase expectations. It is always best recommended to do snow blowing during or right after a snowfall for optimum performance. I have emailed you offline for more assistance regarding this matter. Should you have any additional questions or concerns, don't hesitate to contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.
Written by a customer while visiting worx.com
Customer Rating
5
Great inovation in snowthrowers
on December 20, 2020
Posted by: trainman1
from Byron Il
Gender:Male
[This review was collected as part of a promotion.] You don't have to mess with gasoline, mixing oil with the gasoline, and trying to get it started in a snow storm!! Just install the two batteries and go throw snow!!
Also it is very easy to assemble, about ten minutes!!
Also it is very easy to assemble, about ten minutes!!
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, December 30, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Snowblower! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
1
Weak
on January 3, 2022
Posted by: Jim16564
from Chicago
Gender:Male
Bought snowblower because I already own Worx blower, edger, and lawn mower. 6 batteries. Chicago just got 3" of light snow on new years day. Fully charged 20V Pro 4Ah batteries lasted literally 5mins. Need to include 20V 6Ah batteries. Please respond, because I would like to return. Or get better batteries.
No, I would not recommend this to a friend.
Response from worx.comBy Destynee Edwards, Customer Experience , January 7, 2022
Hello Valued Customer. It's unfortunate to learn that your snowblower is not running effectively. I have emailed offline regarding this matter. I look forward to your response and providing you with a solution.
Written by a customer while visiting worx.com