Customer reviews from worx.com
WORX - 40V 20" Cordless Snow Blower w/ Brushless Motor & Power Share WG471 (2 x 4.0 Ah Batteries & Fast Charger Included) - Black
Average customer rating
4.1
(255 Reviews)
Rating breakdown 255 reviews
5 Stars
145
4 Stars
54
3 Stars
21
2 Stars
12
1 Star
23
79%of customers recommend this product.
(
178 out of
226)
Customer Reviews for WORX - 40V 20" Cordless Snow Blower w/ Brushless Motor & Power Share WG471 (2 x 4.0 Ah Batteries & Fast Charger Included) - Black
Customer Rating
5
Surprising results!
on January 12, 2024
Posted by: Maris27
from Fernley,NV
Gender:Female
Once you figure out a system with the little thing,it works great! The batteries do last around thirty minutes but it cleared my driveway and sidewalks. My husband was skeptical that it would move snow this deep but if you don’t rush ,it worked great! I purchased this winter before last thinking it would be great for us as we are getting older and shoveling doesn’t get any easier. This was the first real snow we have had to be able to use it.i just had to share the picture of what the little beast can do. My husband wished the handle was a little taller but for us short folk it works fine. Another worx product that I love!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
1
SNOW SHOVEL
on February 10, 2025
Posted by: Nogosnow
from Kansas
Gender:Female
I already have batteries, double charger, etc. The point of WORX is supposed to be interchangeable. I will not buy this expensive, redundant product. Really disappointed in WORX this time.
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, February 12, 2025
Hello There!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. This tool does carry the same power sharing platform meaning you can use these batteries with other tools and vise versa. However, if you would like to provide us with additional feedback regarding your tool, please feel free to email us at worx-reviews@positecgroup.com and we’ll be glad to assist you.
Thank you for choosing Worx tools!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. This tool does carry the same power sharing platform meaning you can use these batteries with other tools and vise versa. However, if you would like to provide us with additional feedback regarding your tool, please feel free to email us at worx-reviews@positecgroup.com and we’ll be glad to assist you.
Thank you for choosing Worx tools!
Written by a customer while visiting worx.com
Customer Rating
1
Snow blower issues
on November 2, 2021
Posted by: verysad
from Iowa
Gender:Female
So I just want to let anyone looking to order the snow blower to be aware that before you put it together check all parts-yes all parts for I put mine together not knowing that one part came broken. I called and was told they would have the new part to me in about 2-3 weeks. Great right-NOT. I just received an email stating that I may have to return the whole snow blower-yes take it apart-box it then ship it back-then hope I get a new one before it snows. It's Nov 2nd-Not very happy. So disappointed in this that I am not sure if it's worth trying agian.
No, I would not recommend this to a friend.
Response from worx.comBy Portia M., Customer Experience, November 11, 2021
Thank you for sharing your feedback and review with us! You were asked to send back the entire machine so that we can send you a replacement one with all parts available and not broken. In this case, it will be easier to replace the entire machine, rather than have you wait 2-3 weeks for a single special part request. It is possible it was damaged while in transit, and we apologize it was delivered in this way. WORX tools are backed by a warranty, in which we stand behind. We are always happy to help! Please never hesitate to contact us directly with any questions or concerns. We can be reached at 1-866-354-9679 Monday - Friday 9 am to 6 pm EST!
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Easy
on January 5, 2022
Posted by: Mitch M
from Suffolk county NY
Gender:Male
Bought this last winter and now will be using it again this winter, cuts through snow up to six inches with ease, I bought extra batteries to make sure when it needs to be replaced, I would not have to stop and wait for a re charge. I have so many WORX products which have served me well over the years and the company, if with a problem, has answered the call to help in any way possible.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Small Little Beast!
on January 4, 2022
Posted by: Big Norwegian
from Spring Valley, WI
Gender:Male
This is my second WORX Snow Blower. I keep one in my garage for the front aprons and sidewalks, and a second one out back for the patio. I will most likely be securing a third one to keep up at our farm shop down the road. The battery lasts about 30-minutes, which is perfect for the area I need to clear.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
1
Didn’t work well.
on February 26, 2025
Posted by: Anonymous
from Missouri
Gender:Male
We have almost bought Worx equipment but no happy this time. Snow blower is crap. Doesn’t pick up snow. More headache than it’s worth.
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, March 5, 2025
Hello There!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with proper troubleshooting steps. Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with proper troubleshooting steps. Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
1
Do not buy.
on December 26, 2021
Posted by: Manitoba Whale
from Ontario, Canada
Bought 6 weeks ago. Used it once for 2 minutes then it stopped, never to run again. Only thing that works is the LED lights - for about 7 seconds. Extremely disappointed! Other Worx products have been great. I just don't get it.
No, I would not recommend this to a friend.
Response from worx.comBy Destynee Edwards, Customer Experience , December 31, 2021
Hello there. It's unfortunate to learn that the snowblower stopped working. WORX tools are covered by a three year manufacturer’s warranty and it covers missing and malfunctioning parts. For warranty eligibility criteria and questions, please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST and on Saturday from 9 am until 3 pm EST. We'd be more than happy to assist you.
Written by a customer while visiting worx.com
Customer Rating
1
VERY DISAPPOINTED! DOES NOT PERFORM AS EXPECTED
on April 1, 2025
Posted by: snow blower man
from Iowa
Gender:Male
We are very disappointed with snow blower. We have numerous Worx tools that perform well so ordered the Nitro 20" power snow blower. First one did not work, was returned to Worx, another sent and this one is just as useless. Starts, stops, we are NOT able to move any snow and do NOT recommend this unit.
No, I would not recommend this to a friend.
Response from worx.comBy WORX Customer Service, April 4, 2025
Hello Valued Customer!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue you are experiencing so we can provide you with a solution. Please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Thank you for choosing WORX!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue you are experiencing so we can provide you with a solution. Please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Thank you for choosing WORX!
Written by a customer while visiting worx.com