Customer reviews from worx.com
WORX - 40V 20" Cordless Snow Blower w/ Brushless Motor & Power Share WG471 (2 x 4.0 Ah Batteries & Fast Charger Included) - Black
Average customer rating
4.1
(250 Reviews)
Rating breakdown 250 reviews
5 Stars
143
4 Stars
52
3 Stars
21
2 Stars
12
1 Star
22
79%of customers recommend this product.
(
175 out of
222)
Customer Reviews for WORX - 40V 20" Cordless Snow Blower w/ Brushless Motor & Power Share WG471 (2 x 4.0 Ah Batteries & Fast Charger Included) - Black
Customer Rating
4
Works great, only wished it would run longer
on January 21, 2021
Posted by: AndrewH
from Des Moines, IA
Gender:Male
[This review was collected as part of a promotion.] First let me say how wonderful it is to have a cordless snowblower. I have been using a corded one for the past two years and finally had enough of messing with the cord.
I bought this a few weeks ago and have used it to clear the driveway three times. Two of the times have only been a couple inches and this thing rips right through it, I can get my driveway and sidewalk cleared in about 20 minutes, after which the batteries are pretty dead. I’m pretty certain I could clear up to four inches on a single charge. One snow was 10 inches of medium weight snow and while it was slower going, it actually handled the snow better than I thought. I realize this is more snow than it’s rated for, so I’m happy with it being able to handle pretty deep snow. However, I was only able to clear half my driveway before the charge ran out, in about 20 minutes. A couple hours later I was able to clear the other half of the driveway with a fresh charge (had to wait a bit to recharge because they were too hot initially).
Other reviews I’ve seen online mention the difficulty turning the chute, and while it’s not effortless to turn, I don’t find it that troublesome to operate.
Overall I’m pretty happy with it. It blows the snow a little better than my old corded one actually. My only disappointment is the 20-25 minute runtime. I wish Worx would offer a dual 56v battery version for longer runtime, as I already have a few of those batteries from my other tools. I would immediately purchase one of those if offered.
I would recommend this to a friend!
Response from worx.comBy Heaven Johnson, Customer Experience , January 25, 2021
Hello! Thank you for taking the time to share your review. For customer service needs, please contact the Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We’d be more than happy to assist you.
Written by a customer while visiting worx.com
Customer Rating
4
Light weight!
on January 22, 2021
Posted by: Cow Boy Lou
from Hudson, WI
Gender:Male
[This review was collected as part of a promotion.] Light weight! Easy for my wife.
I would recommend this to a friend!
Response from worx.comBy Heaven Johnson, Customer Experience , January 25, 2021
Hello! Thank you for taking the time to share your review. For customer service needs, please contact the Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We’d be more than happy to assist you.
Written by a customer while visiting worx.com
Customer Rating
4
snow blower
on January 28, 2021
Posted by: dave77
from Stillwater,nj
Gender:Male
blows snow good battery time poor
No, I would not recommend this to a friend.
Response from worx.comBy Heaven Johnson , Customer Experience , January 29, 2021
Hi. Thank you for taking the time to share your review. Run time will vary from job to job, depending on how each person works. We commonly recommend purchasing an additional battery or a higher Amp hour (Ah) to conquer any runtime concerns. WORX does offer quick chargers to ensure you get back to work faster. If you have any inquiries or experience issues, please contact our customer service line at 1-866-354-9679 Monday- Friday 9 a.m.-6 p.m. EST for any further assistance. We are happy to help!
Written by a customer while visiting worx.com
Customer Rating
4
Good quality product
on February 12, 2021
Posted by: Marine12
from Saddle Brook, N.J.
Gender:Male
[This review was collected as part of a promotion.] Purchased 3 weeks ago. It arrived quickly, took less than 30 minutes to assemble and was obviously solidly constructed. It is VERY easy to use and handled a 4 inch snowfall very easily. Just days ago we had an 18 inch snowfall and it was a wet snow. It took more time and patience....but did assist in the removal, though a shovel was needed part of the time.
Knowing what I now know, I would still make the purchase.
Knowing what I now know, I would still make the purchase.
I would recommend this to a friend!
Response from worx.comBy Heaven Johnson , Customer Experience , February 15, 2021
Hello! Your feedback and review help us improve our products. For any customer service needs, please contact the Solution Center Team at 866-354-9679 Monday through Friday, from 9 am until 6 pm EST. We'd be more than happy to assist you. Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
4
Better than i expected
on February 13, 2021
Posted by: diyguytony
from Omaha, NE
Gender:Male
[This review was collected as part of a promotion.] I bought this snowblower a week ago on a Sunday. It arrived 3 days later on a Wednesday, beating the original projected delivery day by 2 days, a good start even if they did use the worst shipping business ever.
Snow came that Friday. Great chance to test it out. Then again last night.
1. Easy to assemble. Lightweight. Easy to fold up, carry and store.
2. 1 set of full charged batterie handled my areas I needed to clear and some neighbors front walks with battery power to spare.
3. Lights are very useful for late night and early morning use. Good coverage, very bright.
4. Clears to surface way better than I had even hoped, let alone expected. Handles well. It feels almost like I'm vacuuming my driveway instead of using a snowblower.
5. The sound, it's so comparatively quiet. People in my house barely heard it if they heard it at all. Definitely easy on the ears.
6. Durability. It's been used moderately (not heavy, wet, or high snow) 3 times in about 36 hours. The last time used a second set of batteries after running the first out in the course of doing much more clearance to help neighbors than before. It did not let me down.
2. 1 set of full charged batterie handled my areas I needed to clear and some neighbors front walks with battery power to spare.
3. Lights are very useful for late night and early morning use. Good coverage, very bright.
4. Clears to surface way better than I had even hoped, let alone expected. Handles well. It feels almost like I'm vacuuming my driveway instead of using a snowblower.
5. The sound, it's so comparatively quiet. People in my house barely heard it if they heard it at all. Definitely easy on the ears.
6. Durability. It's been used moderately (not heavy, wet, or high snow) 3 times in about 36 hours. The last time used a second set of batteries after running the first out in the course of doing much more clearance to help neighbors than before. It did not let me down.
Overall, I am very impressed. My only concern is that it is inconsistent in throwing distance. Sometimes barely spitting it out Then randomly jetting out quite a ways. That's not really a big deal though. Definitely easy to overlook given it exceeds in just about everything else.
I would recommend this to a friend!
Response from worx.comBy Heaven Johnson , Customer Experience , February 15, 2021
Hi there!
Thank you for taking the time to share your feedback and review. It is always good to hear that our tools are getting the work done for your lawn and garden needs. If you still are experiencing some concerns please, contact the Solution Center Team at 866-354-9679 Monday through Friday, from 9 am until 6 pm EST. We'd be more than happy to assist you. Thank you for choosing WORX!
Thank you for taking the time to share your feedback and review. It is always good to hear that our tools are getting the work done for your lawn and garden needs. If you still are experiencing some concerns please, contact the Solution Center Team at 866-354-9679 Monday through Friday, from 9 am until 6 pm EST. We'd be more than happy to assist you. Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Good power
on February 16, 2021
Posted by: Mo1947
from Chicago Il.
Gender:Male
Just used this to clear 17 inches of snow.Had to do it in 3 stages due to batteries running out but still impressive !! Recommend getting extra batteries to finish job faster. GREAT MACHINE
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, February 17, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Snow Blower! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Best investment!
on February 21, 2021
Posted by: Pogi214
from Ridgewood, NJ
Gender:Male
[This review was collected as part of a promotion.] Just got it a week ago. Excellent job clearing the long driveway! Perfect timing with all these snowstorms!
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, February 23, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Snow Blower! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
3
Very disappointed Battery
on February 21, 2021
Posted by: Jimmy Cheung
from New York
Gender:Male
[This review was collected as part of a promotion.] The battery can only be used for 20 minutes
No, I would not recommend this to a friend.
Response from worx.comBy Lucy R, Customer Experience, February 22, 2021
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. The Snow Blower average runtime is 30-45 minutes. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please contact our Solution Center Team at 866-354-9679.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com