Customer reviews from worx.com
WORX - 40V 20" Cordless Snow Blower w/ Brushless Motor & Power Share WG471 (2 x 4.0 Ah Batteries & Fast Charger Included) - Black
Average customer rating
4.1
(242 Reviews)
Rating breakdown 242 reviews
5 Stars
138
4 Stars
50
3 Stars
21
2 Stars
11
1 Star
22
79%of customers recommend this product.
(
170 out of
216)
Customer Reviews for WORX - 40V 20" Cordless Snow Blower w/ Brushless Motor & Power Share WG471 (2 x 4.0 Ah Batteries & Fast Charger Included) - Black
Customer Rating
4
It tries very hard
on January 13, 2023
Posted by: Peterb51
from Michigan
Gender:Male
[This review was collected as part of a promotion.] Almost immediately after it was delivered, there was enough snow to test it out. It certainly can’t cope with ten inches, but two seem to work okay. When it’s under load it does tend to cut out, which is annoying this also causes the batteries to overheat. Another issue is the spout is too short, the snow is more prone to cover the blower than project it away.
I am waiting to try it out again, but I’m aware of its limitations.
I am waiting to try it out again, but I’m aware of its limitations.
No, I would not recommend this to a friend.
Written by a customer while visiting worx.com
Customer Rating
5
Beat Expectations
on June 30, 2023
Posted by: Norminator
from Janesville, WI
Gender:Male
Snowblower is great for up to 5-7 inches dry snow and 3-4 wet. Throws dry snow great, wet is a little tougher. Performs as well as my old single stage 2-stroke blower though. Perfect for small drives and more- mine is 3 cars wide- 2 sets of batteries get it done. Last year I did not even start up my 28" 2-stage snowblower.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
1
VERY DISAPPOINTED! DOES NOT PERFORM AS EXPECTED
on April 1, 2025
Posted by: snow blower man
from Iowa
Gender:Male
We are very disappointed with snow blower. We have numerous Worx tools that perform well so ordered the Nitro 20" power snow blower. First one did not work, was returned to Worx, another sent and this one is just as useless. Starts, stops, we are NOT able to move any snow and do NOT recommend this unit.
No, I would not recommend this to a friend.
Response from worx.comBy WORX Customer Service, April 4, 2025
Hello Valued Customer!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue you are experiencing so we can provide you with a solution. Please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Thank you for choosing WORX!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue you are experiencing so we can provide you with a solution. Please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
4
Waiting for snow
on January 6, 2021
Posted by: Gabby15
from York, PA
Gender:Female
The snow blower arrived 2 days after our first snow. We did test it out a bit on the lawn. Plowing areas for the dog to use. It worked well in that circumstance but will add after our next snow
I would recommend this to a friend!
Response from worx.comBy Heaven Johnson , Customer Experience , January 12, 2021
Hello! Thank you for taking the time to share your review. For customer service needs, please contact the Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We’d be more than happy to assist you.
Written by a customer while visiting worx.com
Customer Rating
5
Waiting for this for years
on January 8, 2021
Posted by: sagestats
from Centeral Illinois
Gender:Male
[This review was collected as part of a promotion.] An excellent piece of equipment to finish what my plowing service cannot reach.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, January 11, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Snow Blower! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
4
Easy to assemble and use
on January 11, 2021
Posted by: Gzlhnr
from Greenville Michigan
Gender:Male
[This review was collected as part of a promotion.] Everything went together with no problems. Worked well clearing the six inches of snow that I had to deal with.
I would recommend this to a friend!
Response from worx.comBy Heaven Johnson , Customer Experience , January 12, 2021
Hello! Thank you for taking the time to share your review. For customer service needs, please contact the Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We’d be more than happy to assist you.
Written by a customer while visiting worx.com
Customer Rating
4
Easy to use
on January 21, 2021
Posted by: RiverRat62
from Greenock, PA
Gender:Male
Still waiting for the big snow to arrive to test it. Had a couple before it arrived and would have been nice to use it then. Unit did go together nicely and batteries are charged and ready. Controls are easy to operate but the discharge chute could be more refined.
Response from worx.comBy Heaven Johnson , Customer Experience, January 25, 2021
Hello! Your feedback and review help us improve our products. For any customer service needs, please contact the Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.
Written by a customer while visiting worx.com
Customer Rating
4
Works great, only wished it would run longer
on January 21, 2021
Posted by: AndrewH
from Des Moines, IA
Gender:Male
[This review was collected as part of a promotion.] First let me say how wonderful it is to have a cordless snowblower. I have been using a corded one for the past two years and finally had enough of messing with the cord.
I bought this a few weeks ago and have used it to clear the driveway three times. Two of the times have only been a couple inches and this thing rips right through it, I can get my driveway and sidewalk cleared in about 20 minutes, after which the batteries are pretty dead. I’m pretty certain I could clear up to four inches on a single charge. One snow was 10 inches of medium weight snow and while it was slower going, it actually handled the snow better than I thought. I realize this is more snow than it’s rated for, so I’m happy with it being able to handle pretty deep snow. However, I was only able to clear half my driveway before the charge ran out, in about 20 minutes. A couple hours later I was able to clear the other half of the driveway with a fresh charge (had to wait a bit to recharge because they were too hot initially).
Other reviews I’ve seen online mention the difficulty turning the chute, and while it’s not effortless to turn, I don’t find it that troublesome to operate.
Overall I’m pretty happy with it. It blows the snow a little better than my old corded one actually. My only disappointment is the 20-25 minute runtime. I wish Worx would offer a dual 56v battery version for longer runtime, as I already have a few of those batteries from my other tools. I would immediately purchase one of those if offered.
I would recommend this to a friend!
Response from worx.comBy Heaven Johnson, Customer Experience , January 25, 2021
Hello! Thank you for taking the time to share your review. For customer service needs, please contact the Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We’d be more than happy to assist you.
Written by a customer while visiting worx.com