Customer reviews from worx.com
WORX - JAWSAW 20V 6" Cordless Plunging Chainsaw with Automatic Chain-Tensioning (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.7
(557 Reviews)
Rating breakdown 557 reviews
5 Stars
469
4 Stars
50
3 Stars
8
2 Stars
9
1 Star
21
94%of customers recommend this product.
(
508 out of
538)
Customer Reviews for WORX - JAWSAW 20V 6" Cordless Plunging Chainsaw with Automatic Chain-Tensioning (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
5
does the job
on January 7, 2020
Posted by: bechduck
from Syracuse,NY
Gender:Male
[This review was collected as part of a promotion.] Cut done trees with the Worx Chain saw. Then trim down all the branches to put on curb with the Jawsaw. Makes job a bit easier.
I would recommend this to a friend!
Response from worx.comBy Jasmine D, customer experience , January 7, 2020
Greetings from WORX! We appreciate the feedback! We are happy to hear you are enjoying the WORX 20 volt Power Share JawSaw! Thank you for choosing WORX you are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
2
Saw blade came off with first use
on April 14, 2020
Posted by: Mustang sally91
from Salt Lake, UT
Gender:Female
Bought this not even a month ago. I needed to do some tree trimming and was so looking forward to receiving this to help me. First time I used it the saw blade came off after 1 minute. I don't know how to get it back on so now I have a tool that is useless to me.
No, I would not recommend this to a friend.
Response from worx.comBy Jorge V., Customer Experience, April 16, 2020
Hey there! Thank you for posting your honest review. We would be more than happy to help you get this chain back on your JawSaw so you can complete your trimming projects! Please be on the lookout for an email from me shortly so we can get you back on the right track.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
2
Very heavy with uncomfortable feel
on April 23, 2020
Posted by: Flyin38
from Davenport Florida
Gender:Male
[This review was collected as part of a promotion.] I am a landscaper. When I received this I also purchased a pole. Went it arrived the pole did not fit. Turns out the longer pole is for the chain saw. This unit is very heavy and cannot be used on a ladder safely so the pole that fits is to short. I LOVE all my other Worx tools but this I wish I could just get my money back. If I had it all to do over I would have went with the chainsaw which gives you 3 to 4 more foot for trimming palms.
No, I would not recommend this to a friend.
Response from worx.comBy Jorge V., Customer Experience, April 30, 2020
Hi! Thank you for sharing your honest review. The WG321 WORX JawSaw package comes with both the JawSaw and pole included, and this item may be found on the website. We will make sure to pass up your feedback so we can improve the clarity on which saws will fit which poles. Please be on the lookout for an email from me shortly so that we can further discuss this matter!
Thank you for being a loyal WORX customer!
Thank you for being a loyal WORX customer!
Written by a customer while visiting worx.com
Customer Rating
5
Great tool
on April 29, 2020
Posted by: Catb
from Maps MN
Gender:Female
[This review was collected as part of a promotion.] I love my new jawsaw, it is easy to use and the battery power was great, I was surprised how much power it had.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
on May 2, 2020
Posted by: Tom98
from Easton, MD
Gender:Male
[This review was collected as part of a promotion.] I got this 2 months ago, a great tool. I have a bunch treee with vines killing them, the Jaw Saw is great at revoving them cuts thru the big ones even several a time. Very much recommend it to all the have a need for one.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Great Design!
on May 3, 2020
Posted by: KAL65
from Minneapolis
Gender:Male
I needed a tool to clear small brush and tree branches around my property. This tool is easy to use and cuts through the brush and branches with ease. Even my wife likes using it!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
1
Good performance until it stops working suddenly
on May 6, 2020
Posted by: Yobu
Hi,I am from Japan bought Jawsaw in last month.It worked really nice,but suddenly it was getting unstable when I tried to cut the branch on the ground.At final,no work at all.I thought something wrong with motor(overheat etc),so keep it for a while and tried again.It never works.I sent warantee claim with photo and movie to the japanese distributor,but no reply yet.
No, I would not recommend this to a friend.
Response from worx.comBy Portia M., Customer Experience , May 22, 2020
Thank you for taking the time to share your honest feedback and review with us! WORX tools are covered by a limited 3 year manufactures warranty. Should you have any additional questions or concerns, please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you!
We appreciate you for choosing WORX!
We appreciate you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
4
Great saw
on June 9, 2020
Posted by: old saw user
from Ohio
Gender:Male
My wife received this saw for her 61st birthday and laughed. She was not comfortable with a chain saw, Then she began using it. She loves it, taking it when we go to do yard work for older friends. The only negative is that there is no charge indication.
I would recommend this to a friend!
Written by a customer while visiting worx.com