Customer reviews from worx.com
WORX - JAWSAW 20V 6" Cordless Plunging Chainsaw with Automatic Chain-Tensioning (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.7
(562 Reviews)
Rating breakdown 562 reviews
5 Stars
473
4 Stars
51
3 Stars
8
2 Stars
9
1 Star
21
94%of customers recommend this product.
(
511 out of
541)
Customer Reviews for WORX - JAWSAW 20V 6" Cordless Plunging Chainsaw with Automatic Chain-Tensioning (1 x 2.0 Ah Battery and 1 x Charger) - Black
Posted by: Kathy Wells
from Forestville NY
Gender:Female
Verified Purchase:Yes
One of the best products ever. When my old Jawsaw quit after 8 yrs I bought another. It's my MVP of trimming for this senior lady.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Posted by: Joe the man
from cape cod mass
Gender:Male
Verified Purchase:Yes
very easy to use and does the job
I would recommend this to a friend!
Written by a customer while visiting worx.com
Posted by: Tom too old to climb
Gender:Male
Verified Purchase:Yes
I ordered the battery version after using a corded electric one with very satisfying results. I'm trimming sapplings from a very steep bank and trimming limbs from fallen trees after Helene. It will trim at ground level and will cut the extensions overhead safely with the extension.
Written by a customer while visiting worx.com
Posted by: may72
Verified Purchase:Yes
as a woman it works for me
Written by a customer while visiting worx.com
Posted by: JPGARDENS200
from Pueblo ,CO
Gender:Female
Verified Purchase:Yes
I enjoy using the JawSaw . It cuts quiet and clean its not heavy. Saves time when you are pruning trees or taking out dead bushes. Quality product . Great price, Safety features work. I recommend this saw
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
1
Cheap handle
on November 18, 2024
Posted by: Sawman88
from IL
Gender:Male
Prospective buyers should be aware that the sliding handle easily breaks with no chance of finding a replacement
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, November 19, 2024
Hello There!
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. Worx tools are covered by a 3-year manufacturer’s warranty, and it covers missing and malfunctioning parts. Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. Worx tools are covered by a 3-year manufacturer’s warranty, and it covers missing and malfunctioning parts. Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
1
Great wall ornament
on December 21, 2023
Posted by: Spunkmankey
from NM
Gender:Male
Was excited and looking forward to this new jawsaw tool. Used it once and it was just okay. Constantly had the chain coming off and after so many times, I just hung it up on the wall. What a sad purchase n waste of money. Other tools are good.
No, I would not recommend this to a friend.
Response from worx.comBy Melissa R., Customer reviews, December 21, 2023
Hello Valued Customer,
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Thank you for choosing WORX!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
69 year old Grandma loves this Jawsaw!
on November 18, 2023
Posted by: Jeanneteresa
from Michigan
Gender:Female
My house was recently built on 7 wooded acres- with lots of tree limbs and vines. I struggled with hand saws and pruning tools…until I bought this fabulous saw! I can safely use this and get so much more yard work done. It’s fun to use and my most favorite purchase this year 😊
I would recommend this to a friend!
Written by a customer while visiting worx.com