Customer Reviews for WORX - JAWSAW 20V 6" Cordless Plunging Chainsaw with Automatic Chain-Tensioning (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
1
Hard to use!
on July 19, 2022
Posted by: Olsoul
from Wisconsin
Gender:Female
Product is difficult to cut and press buttons. It is very heavy and hard to use. Chain kept falling off.
No, I would not recommend this to a friend.
Response from worx.comBy Heaven Johnson , Customer Experience , July 21, 2022
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. It sounds like the chain may have stretched. We recommend giving us a call we would be more than happy to provide you with a solution. Pease contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. Thank you for choosing WORX!
[This review was collected as part of a promotion.] I first saw the Jawsaw in a friend's pole barn in Northern Michigan. I bought one and it exceeds expectations.. I used it to cut firewood for my fire pit.. I liked it so much I bought a second one for a friend who burns wood in the winter. It's awesome.
[This review was collected as part of a promotion.] we bough this tool to trim some tree branches i was impress with how easy to use, also it handles those four inches with ease. now i wish i had order the extension for it at the same i will order the extension for it now
[This review was collected as part of a promotion.] This is not a great saw. Not good cutting power. Unwieldy and slow. Having to push the handle in to move the cutting blade is bothersome and hurts my elbow. My Ryobi electric jaw saw is hands down better than this worx saw in terms of design, ease of use, cutting power, and speed. I bought the worx saw for areas that I can’t reach with an extension cord.
No, I would not recommend this to a friend.
Response from worx.comBy Destynee Edwards, Customer Experience , July 18, 2022
Hello Valued Customer! Thank you for taking the time to share your experience and review! It's unfortunate to learn that the Jawsaw fell below your purchase expectations. We appreciate you bringing this to our attention. Should you wish to leave us with additional feedback or have any questions. Please don't hesitate to contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.
Bought this to help someone clear out some trees. cutting the trees into smaller pieces while on the ground was big plus that the person I was helping bought one.
I was tired of trying to get my old chain saw started. Stinky gas/oil mix. This new Jaw Saw is perfect for my semi-woodland property. Safe and lightweight. The battery lasts surprisingly long.
I would recommend this to a friend!
Response from worx.comBy Heaven Johnson, Customer Experience , April 19, 2022
Hello! We are thrilled to see that you're having a great Worx experience! Should you have any additional questions or concerns, please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.
I bought this last year. As a widow it made cleaning up trees in my yard so easy. This spring was so great for cleaning up tree branches that had fallen during a wind storm this winter.