Customer reviews from worx.com
WORX - JAWSAW 20V 6" Cordless Plunging Chainsaw with Automatic Chain-Tensioning (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.7
(557 Reviews)
Rating breakdown 557 reviews
5 Stars
469
4 Stars
50
3 Stars
8
2 Stars
9
1 Star
21
94%of customers recommend this product.
(
508 out of
538)
Customer Reviews for WORX - JAWSAW 20V 6" Cordless Plunging Chainsaw with Automatic Chain-Tensioning (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
1
Great wall ornament
on December 21, 2023
Posted by: Spunkmankey
from NM
Gender:Male
Was excited and looking forward to this new jawsaw tool. Used it once and it was just okay. Constantly had the chain coming off and after so many times, I just hung it up on the wall. What a sad purchase n waste of money. Other tools are good.
No, I would not recommend this to a friend.
Response from worx.comBy Melissa R., Customer reviews, December 21, 2023
Hello Valued Customer,
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Thank you for choosing WORX!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Easy to use
on June 25, 2014
Posted by: Rhiannon
from Alabama
Gender:Female
I bought this a month ago and it's been wonderful, to help clear branches due to storm damage. The battery lasts a good long while between charges. I will have to replace the extension as my helper let it fall with the limb and it cracked the aluminum pole, but that aluminum keeps it light weight...
I would recommend this to a friend!
Written by a customer while visiting worx.com
Posted by: Hvikings35
from Hawaii, United States
Gender:Male
Verified Purchase:Yes
To difficult for a layperson like myself to use. The chain keeps coming off. After cutting a few limbs, it doesn't cut anymore. Maybe I am using it wrong. The unit is too heavy for me to use the extension. Need to be very strong.
No, I would not recommend this to a friend.
Written by a customer while visiting worx.com
Customer Rating
5
Easy to use!
on June 10, 2014
Posted by: Mary98
from Ocean County, NJ, United States
Gender:Female
I'm 70 yr. old female who is using the Jawsaw to cleanup my 1 acre property. So far I have found it easy to use. Helping me to get the job done fast.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Finally! A safe chainsaw!
on September 1, 2023
Posted by: JRaye
from Vermont
Gender:Female
I always wanted a chainsaw for small jobs in the garden but was afraid I'd cut off my foot. The jawsaw is perfect for me -- I feel very safe and comfortable using it. It only works for limbs less than 4 inches in diameter, but if I need to cut something larger than that, I'll hire someone. I know my limits!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
1
what a shame
on May 23, 2016
Posted by: tarheels0023
from Hamilton, Ohio, United States
Gender:Male
I was hoping it work as well as it did on TV but after a half hour of running it stop charge battery again ran ten minutes and quit again so I will be sending my back for refund
No, I would not recommend this to a friend.
Written by a customer while visiting worx.com
Customer Rating
5
Wonderful tool
on June 26, 2016
Posted by: Bulldogman
from Scarborough, ME
Gender:Male
I'm in my 70's and this JawSaw made mincemeat out of all the low slung tree branches that made my lawnmowing difficult in places. Wish I had had one years ago!!! And this one happens to be my fourth Worx tool.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Time and energy saver
on July 5, 2016
Posted by: Yaklady
from Bailey, CO, United States
Gender:Female
I have forty acres of trees to thin for pasture use and fire mitigation, mostly removing the lower limbs of Ponderosa pine trees. For the past ten years, I have been doing it all with a hand saw, and getting nowhere. I am sixty years old now, and wear out easily. This saw keeps going for an hour and a half, longer than I can, and it rips through large branches that have haunted me for years. It will fit in tight areas that even the hand saw has trouble getting into. I love this saw!
I would recommend this to a friend!
Written by a customer while visiting worx.com