Customer reviews from worx.com
WORX - JAWSAW 20V 6" Cordless Plunging Chainsaw with Automatic Chain-Tensioning (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.7
(562 Reviews)
Rating breakdown 562 reviews
5 Stars
473
4 Stars
51
3 Stars
8
2 Stars
9
1 Star
21
94%of customers recommend this product.
(
511 out of
541)
Customer Reviews for WORX - JAWSAW 20V 6" Cordless Plunging Chainsaw with Automatic Chain-Tensioning (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
5
love my jawsaw
on November 10, 2022
Posted by: Ltpsp53
from Gainesville, FLa
Gender:Female
[This review was collected as part of a promotion.] I totally love my jawsaw. I have been using it for over a year now and being an older retired woman, this saw has been a great blessing. My only problem is I have lost the keeper key and have had to use a woodworking clamp end to hold it open to sharpen the blade etc.
Is there anyway to get a new key. Would highly recommmend this tool.
Is there anyway to get a new key. Would highly recommmend this tool.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
Works well. Heavier than expected
on October 31, 2022
Posted by: Anonymous
[This review was collected as part of a promotion.] Works well for cutting branches on the ground. It is too heavy for me to prune branches overhead
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Nice tool to have
on October 19, 2022
Posted by: Albee33
from Youngstown, OH
Gender:Male
[This review was collected as part of a promotion.] It makes it nice to not have to move some logs and lift them up the ground, then cut with a regular chainsaw. This works pretty good. It takes a little time to cut through, but it does the job.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Easy to manage
on October 12, 2022
Posted by: Meganbrightstar
from Cheboygan mi
Gender:Female
I just got my jawsaw and am very happy with it- especially lightweight and easy to use. Love that the saw and chain are not exposed. My friends think it is awesome too!!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
1
Difficult at best
on October 8, 2022
Posted by: Cutter902
from Chardon, OH
Gender:Female
[This review was collected as part of a promotion.] No matter how much you adjust the chain (to manual specs) it keeps jumping off the bar. You can get maybe 2-3 cuts in before you have to stop for 5 minutes to readjust. Definitely not worth the time involved. Still waiting on refund after 10 days.
No, I would not recommend this to a friend.
Response from worx.comBy Destynee Edwards, Customer Experience , October 11, 2022
Hello Valued Customer! It's unfortunate to learn that the Jawsaw fell below your purchase expectations. We greatly appreciate you taking the time out to share your experience. Please let us know if you have any further questions or concerns.
Written by a customer while visiting worx.com
Customer Rating
2
Jaw is a great safety feature.
on August 30, 2022
Posted by: diaden2
from Newfileds, NH
Gender:Male
recent purchase. The chain keeps coming off. Haven't been able to use it even for a few cuts. I like the design and but is no use to me if the chain doesn't stay .! I won't recommend this product unless this is sorted out.
No, I would not recommend this to a friend.
Response from worx.comBy Destynee Edwards, Customer Experience , August 30, 2022
Hello Valued Customer. Thank you for taking the time to share your experience and review. With the Worx chainsaw, you will experience the chain coming off with your first few uses. One way to help alleviate the issue is to take the bar and chain off of the tool, then reassemble it to make sure it is tightly in place. After you place the bar and chain on the tool, pull the bar outwards (away from the motor) and then start twisting the auto tension knob. Please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Written by a customer while visiting worx.com
Customer Rating
5
Have used & loved it 2 years, now small problem.
on August 24, 2022
Posted by: Elk RB
from Elk, WA
Gender:Male
I am very happy with the jawsaw & use it a lot. The oil stopped oiling the chain. I have cleaned the small holes with toothpicks. Seems clear but still no oil on the chain.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Such an easy to use tool
on July 30, 2022
Posted by: Masonc77
from Illinois
Gender:Female
[This review was collected as part of a promotion.] I love this tool. I am disabled and can use this tool with easy. I am able to help my husband and it takes no effort on my part. I don’t struggle to do branches and it’s not very heavy.
Written by a customer while visiting worx.com