Customer reviews from worx.com
WORX - JAWSAW 20V 6" Cordless Plunging Chainsaw with Automatic Chain-Tensioning (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.7
(557 Reviews)
Rating breakdown 557 reviews
5 Stars
469
4 Stars
50
3 Stars
8
2 Stars
9
1 Star
21
94%of customers recommend this product.
(
508 out of
538)
Customer Reviews for WORX - JAWSAW 20V 6" Cordless Plunging Chainsaw with Automatic Chain-Tensioning (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
5
Works Great!
on January 7, 2022
Posted by: MMcC
from Columbus, Ohio
Gender:Male
Bought this as Christmas for my Dad. He loves it! Its great to trim firewood to fit his smaller fireplace and saves getting out the gas chainsaw. Awesome grab and go tool!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
1
Gathers trash -difficcult to clean up
on February 11, 2022
Posted by: cascade202
from Delta, Colorado
Gender:Male
[This review was collected as part of a promotion.] I am going to return the saw. I use it to cut volunteer Chinese Elms that grow rapidly and in thick bunches with a lot of trash growth. This saw gathers the trash and quickly plugs up.
No, I would not recommend this to a friend.
Response from worx.comBy Destynee Edwards, Customer Experience , February 14, 2022
Hello Valued Customer. It's unfortunate to learn that the Jawsaw fell below your purchase expectations. I do thank you for providing your honest feedback and trying the tool out. Should you have any additional questions or concerns, don't hesitate to contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.
Written by a customer while visiting worx.com
Customer Rating
5
I Love this !
on April 10, 2022
Posted by: Colleens
from Wellston,Mi
Gender:Female
I bought this last year. As a widow it made cleaning up trees in my yard so easy. This spring was so great for cleaning up tree branches that had fallen during a wind storm this winter.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Easy to use
on July 12, 2022
Posted by: barry62
from Lexington, NC
Gender:Male
This tool is so easy to use. Light weight, cord less, powerful.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
1
Hard to use!
on July 19, 2022
Posted by: Olsoul
from Wisconsin
Gender:Female
Product is difficult to cut and press buttons. It is very heavy and hard to use. Chain kept falling off.
No, I would not recommend this to a friend.
Response from worx.comBy Heaven Johnson , Customer Experience , July 21, 2022
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. It sounds like the chain may have stretched. We recommend giving us a call we would be more than happy to provide you with a solution. Pease contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Such an easy to use tool
on July 30, 2022
Posted by: Masonc77
from Illinois
Gender:Female
[This review was collected as part of a promotion.] I love this tool. I am disabled and can use this tool with easy. I am able to help my husband and it takes no effort on my part. I don’t struggle to do branches and it’s not very heavy.
Written by a customer while visiting worx.com
Customer Rating
5
Easy to use
on January 9, 2023
Posted by: M G 1
from Floresville, Texas
Gender:Male
[This review was collected as part of a promotion.] I pick up my jawsaw saturday at midday and the battery was charging all sunday (I don't know if this is ok.) today monday I used cutting about 30 limbs 2 inches and was working ok. -I only gave 4.7 because the oiler (plastic bottle ) don't have a cap to close it
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Easy and safe
on August 18, 2023
Posted by: Old Man Runner
from Sun Prairie WI
Gender:Male
[This review was collected as part of a promotion.] I was skeptical about this working as stated. But it really is an amazing product. I am able to cut branched while on the ground without the worry of the binding-effort occurring. It has been a game=changer for me and my 2.5 wooded parcel of land.
I would recommend this to a friend!
Written by a customer while visiting worx.com