Customer reviews from worx.com
WORX - JAWSAW 20V 6" Cordless Plunging Chainsaw with Automatic Chain-Tensioning (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.7
(562 Reviews)
Rating breakdown 562 reviews
5 Stars
473
4 Stars
51
3 Stars
8
2 Stars
9
1 Star
21
94%of customers recommend this product.
(
511 out of
541)
Customer Reviews for WORX - JAWSAW 20V 6" Cordless Plunging Chainsaw with Automatic Chain-Tensioning (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
5
Greatest Cleanup Saw Ever Made for Storm Damage
on December 6, 2021
Posted by: Thankfull Big Al
from Seward,Nebraska
Gender:Male
I bought this WORX JawSaw over 3 Years ago and Didn't Realize What a Great Asset it was until After a Winter Ice Storm Damage that Downed a lot of tree branches on My Property that had brought down quite a few branches that I figured would be a Huge Undertaking for Me to accomplish myself without having to hire someone to do it for me But once I got started on cutting and clearing up all those branches I Realized What an Asset that the JawSaw was that Made the Whole Cleanup And Clearing Project Way Far Easier and Effortlessly than I could have Ever Imagined Possible It functioned and Made Short Work of All That What I Thought Would Be Not Only Time Consuming but Be A Very Strenuous Back Breaking and Require More Energy than I Could Muster Up to Complete this Type of Big Project of Cutting/Cleanup of All those Fallen Branches by Myself without Having to Hire Someone to Either Help Me do it or Just Pay Them to do All of work of Cleaning Up All Those Downed Branches Themselves Well I Decided to go out there and see for Myself How much work and effort that it would require to get the Job done I am Very Proud of Myself and VeryGlad that I decided All Those Years Ago to buy that JawSaw because I Was So Impressed by the Performance and Ease of the JawSaw that it Didn't feel like work at all In Fact the Whole While I Was Using it I Actually was Enjoying the Whole Project While Being Totally Impressed at the Performance and How Easy and Efficiently Fast that The JawSaw would Cutup All ThoseDowned Branched that I Had to Content With I Really Shouldn't Boast But Buying theJawSaw is the Best Investment That I Ever Made in My Whole Life Ever and that's the The Whole Truth Too!!!!!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
So handy!
on December 17, 2021
Posted by: Patty Rae
from Windsor,WI
Gender:Female
[This review was collected as part of a promotion.] My kids got me this for christmas... best gift ever!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Works Great!
on January 7, 2022
Posted by: MicahMcC
from Columbus, Ohio
Gender:Male
Bought this as Christmas for my Dad. He loves it! Its great to trim firewood to fit his smaller fireplace and saves getting out the gas chainsaw. Awesome grab and go tool!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
1
Gathers trash -difficcult to clean up
on February 11, 2022
Posted by: cascade202
from Delta, Colorado
Gender:Male
[This review was collected as part of a promotion.] I am going to return the saw. I use it to cut volunteer Chinese Elms that grow rapidly and in thick bunches with a lot of trash growth. This saw gathers the trash and quickly plugs up.
No, I would not recommend this to a friend.
Response from worx.comBy Destynee Edwards, Customer Experience , February 14, 2022
Hello Valued Customer. It's unfortunate to learn that the Jawsaw fell below your purchase expectations. I do thank you for providing your honest feedback and trying the tool out. Should you have any additional questions or concerns, don't hesitate to contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.
Written by a customer while visiting worx.com
Customer Rating
5
I Love this !
on April 10, 2022
Posted by: Colleens
from Wellston,Mi
Gender:Female
I bought this last year. As a widow it made cleaning up trees in my yard so easy. This spring was so great for cleaning up tree branches that had fallen during a wind storm this winter.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Easy to use
on July 12, 2022
Posted by: barry62
from Lexington, NC
Gender:Male
This tool is so easy to use. Light weight, cord less, powerful.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
1
Hard to use!
on July 19, 2022
Posted by: Olsoul
from Wisconsin
Gender:Female
Product is difficult to cut and press buttons. It is very heavy and hard to use. Chain kept falling off.
No, I would not recommend this to a friend.
Response from worx.comBy Heaven Johnson , Customer Experience , July 21, 2022
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. It sounds like the chain may have stretched. We recommend giving us a call we would be more than happy to provide you with a solution. Pease contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Such an easy to use tool
on July 30, 2022
Posted by: Masonc77
from Illinois
Gender:Female
[This review was collected as part of a promotion.] I love this tool. I am disabled and can use this tool with easy. I am able to help my husband and it takes no effort on my part. I don’t struggle to do branches and it’s not very heavy.
Written by a customer while visiting worx.com