Customer reviews from worx.com
WORX - JAWSAW 20V 6" Cordless Plunging Chainsaw with Automatic Chain-Tensioning (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.7
(562 Reviews)
Rating breakdown 562 reviews
5 Stars
473
4 Stars
51
3 Stars
8
2 Stars
9
1 Star
21
94%of customers recommend this product.
(
511 out of
541)
Customer Reviews for WORX - JAWSAW 20V 6" Cordless Plunging Chainsaw with Automatic Chain-Tensioning (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
5
Love this tool!
on September 1, 2018
Posted by: Kelli567
from Virginia
Gender:Female
[This review was collected as part of a promotion.] I bought this several months ago and love it. I am able to trim all my branches up so I can cut grass under the trees. Works very well. Is light enough to use it easily.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
Cutter easy
on August 26, 2018
Posted by: Rick power
from Vinton,Va
Gender:Male
[This review was collected as part of a promotion.] Bought few weeks ago I was
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
on August 23, 2018
Posted by: Anonymous
from argyle, tx
Gender:Male
This was a major help to trim back some large crepe myrtles that were over taking the house. It also allowed fast clean uo once the limbs were on the ground. BIG help for me
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Fabulous tool
on August 21, 2018
Posted by: Puppatcher
from Poland Spring Maine
Gender:Male
I borrowed one from a friend before buying-so I knew what to expect with it-exceptionally versatile,light and small enough to maneuver in awkward places
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
great for small items and safer
on August 16, 2018
Posted by: billy ray
from moweaqua,il
Gender:Male
[This review was collected as part of a promotion.] cuts great and jaws hold small items steady
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Works Great
on August 15, 2018
Posted by: Scher
from Oklahoma
Gender:Male
No cord to drag along and get caught in the limbs I just cut down. Safe to use and the power of a full blown chain saw. Cuts through tree limbs like a hot knife through butter.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Safe chainsaw for me
on August 15, 2018
Posted by: Christy22
from Holladay Utah
Gender:Female
As a 67 year old widow I love that I can do so much maintaining my woodsy yard.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
1
Waste of money
on August 13, 2018
Posted by: Buyer_Albany
from Albany, NY
Gender:Female
[This review was collected as part of a promotion.] I bought it a few months ago and started to have issues immediately but was trying to give it a chance and see if I can figure out how to make it function properly. But no success.
1. Chain slips constantly! Rarely, can cut through the branch all the way without slipping. I tried to tighten it, make it looser, even tried tightening all the way, tried putting less pressure to cut slower, tried to put more pressure to cut faster. Once it warms up, it slips! Oil level is fine so not it.
2. Even with constant stop, fix the chain, continue, the battery life is only 30 minutes or so but it takes 3-5 hours to charge it, so if you are willing to fight with the chain, buy electric, at least not going to have to worry about battery life.
I bought extensions pole to cut the high brunches off trees, and pretty sure not going to be able to use it because the chain doesn’t stay on long enough and battery doesn’t last.
So, the moral is find another brand to invest in.
1. Chain slips constantly! Rarely, can cut through the branch all the way without slipping. I tried to tighten it, make it looser, even tried tightening all the way, tried putting less pressure to cut slower, tried to put more pressure to cut faster. Once it warms up, it slips! Oil level is fine so not it.
2. Even with constant stop, fix the chain, continue, the battery life is only 30 minutes or so but it takes 3-5 hours to charge it, so if you are willing to fight with the chain, buy electric, at least not going to have to worry about battery life.
I bought extensions pole to cut the high brunches off trees, and pretty sure not going to be able to use it because the chain doesn’t stay on long enough and battery doesn’t last.
So, the moral is find another brand to invest in.
No, I would not recommend this to a friend.
Response from worx.comBy Chanda K, Customer Experience, August 15, 2018
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We apologize for any inconveniences you have been caused. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please contact our Customer Care Team at 855-279-0505 Monday through Friday from 9 am until 6 pm EST and on Saturday from 8 am until 4 pm EST. We'd be more than happy to assist you.
Thank you for choosing Worx!
Thank you for choosing Worx!
Written by a customer while visiting worx.com