Customer reviews from worx.com
WORX - JAWSAW 20V 6" Cordless Plunging Chainsaw with Automatic Chain-Tensioning (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.7
(557 Reviews)
Rating breakdown 557 reviews
5 Stars
469
4 Stars
50
3 Stars
8
2 Stars
9
1 Star
21
94%of customers recommend this product.
(
508 out of
538)
Customer Reviews for WORX - JAWSAW 20V 6" Cordless Plunging Chainsaw with Automatic Chain-Tensioning (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
1
Great until it stopped functioning
on November 28, 2020
Posted by: Rothbard
from Poulsbo WA
Gender:Male
Bought it months ago, but it stopped functioning recently. Seems like electrical as it acts like the battery is dead (but it isn't). Am going to attempt to return/replace. I'll update my review with how that process goes.
Response from worx.comBy Enchantis M., Customer Experience, December 1, 2020
Thank you for sharing your honest feedback with us and bringing this to our attention. Our tools are covered by a 3-year warranty, so if your tool stopped working, we will be more than glad to assist you in making this right. Please check your email as I have contacted you offline to further assist you with this matter!
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Happy with my JawSaw
on September 12, 2023
Posted by: Boomer930
from New Palestine Indiana
Gender:Male
[This review was collected as part of a promotion.] This has been a handy tool, so much so that I also purchased the pruning saw. Both tools have been extremely convenient for trimming limbs and small branches without extension cords or mixing fuel.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
2
Chain comes off too easily
on May 20, 2016
Posted by: Susan345
from Cortland, NY, United States
Gender:Female
I read and followed all the directions as best I could, oiled the chain and set off to use the Jaw Saw. The chain came off within a few minutes. Spent another half hour putting it back on, and it was off again within 5 minutes. Put it back in the box and got out my little chain saw again to finish the job. Read on another site that there were over 800 reviews of people having trouble with the chain. Guess there is a trick to getting it on and tightened correctly, although it says it has an 'automatic' tightener??? One user had a tip for tightening it and I will try that. I do not want to give up on it yet, but it seems to be trickier to use than my chain saw. I remain hopeful that I can use it correctly.
No, I would not recommend this to a friend.
Written by a customer while visiting worx.com
Customer Rating
5
on August 23, 2016
Posted by: pjlaws
from DeKalb County, IL, United States
Gender:Female
Besides looking totally RAD this bad boy is easy to set n get started...im a lady in her late 50s, it's so easy n safe to use no more FEAR about using a chain saw for me! We LOVE ALL OUR WORX products never gonna buy anything other this these products!!!!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
on September 22, 2016
Posted by: poge
from Mobridge, SD, United States
Gender:Female
This is the second one I have purchased. This one is for my sister. I think she will love it as much as I do.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
FANTASTIC
on November 7, 2016
Posted by: Mastiff Mom
from Lucedalem MS
Gender:Female
My birthday is this month, will be 75, and I bought this as a present for myself. Living on 5 acres, I needed a cordless chain saw, and this more than fits the bill. Easy to use and works great. Don't need to hire someone to cut the smaller trees, shrubs, etc., I can do it myself! My neighbor now wants one and she's half my age.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Awesome product
on February 26, 2017
Posted by: Grace777
from Morgantown, IN, United States
Gender:Female
I am a widow who is now taking care of almost 10 acres by myself. I am afraid to use a regular chainsaw, besides they are entirely too heavy and awkward. I bought the Worx Jawsaw in hopes that it would perform as well as the other reviews stated. It has far surpassed my expectations. It is light, simple to use and it gets the jobs done. It can go places that a corded saw cannot. It takes care of a lot of my limbs and smaller trees easily.I am so glad I made this purchase.
I also own 2 other Worx products and I love them. I have had my weed trimmer for several years and it still works like it new. I think the only thing Worx could improve on is to bring out a line of products just for the ladies in pink !
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
love this!
on March 25, 2017
Posted by: bobicliff
from east canton, oh
Gender:Female
[This review was collected as part of a promotion.] If you are "he man", not you're tool! I'm a girl and I own it! I can cut endlessly and and don't have to worry about pull starts (which wear me out before it starts), gas, oil, etc.This is the best ever! Thanks Worx for taking the fear out of the chain saw!
I would recommend this to a friend!
Written by a customer while visiting worx.com