Customer reviews from worx.com
WORX - JAWSAW 20V 6" Cordless Plunging Chainsaw with Automatic Chain-Tensioning (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.7
(562 Reviews)
Rating breakdown 562 reviews
5 Stars
473
4 Stars
51
3 Stars
8
2 Stars
9
1 Star
21
94%of customers recommend this product.
(
511 out of
541)
Customer Reviews for WORX - JAWSAW 20V 6" Cordless Plunging Chainsaw with Automatic Chain-Tensioning (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
5
Great for simple yard clean-up
on November 5, 2018
Posted by: FlowerChic
Gender:Female
I have a tree that looses a few limbs per year. Previously, I used a hand saw to cut the limbs, but I'm so glad I bought the Jaw Saw. It is easy to use, lightweight, very quiet for a chainsaw, and doesn't make me feel unsafe about cutting limbs by myself.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
1
Had problems twice with the handle and battery
on October 28, 2018
Posted by: suabdul
from Tylertown, MS
Gender:Female
[This review was collected as part of a promotion.] Bought several items from Worx. Love the concept of the jawsaw. Worked amazing while it worked. Bought mine in July 2018, broken (no electricity from battery) in Aug. Had another sent in Aug. Same problem by Oct 2018. No power from the handle to the saw itself. Tried 3 separate batteries so I know that it was not the battery. Same exact problem with the first one. I live in a rural area and have worked with saws and machines my whole like. All I want is to be able to cut debris without losing the connection between the battery in the handle and saw.
No, I would not recommend this to a friend.
Response from worx.comBy Chanda K, Customer Experience, October 31, 2018
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We apologize for any inconveniences you have been caused. We will pass this information along to our Quality Engineer. We'd like to have you return your JawSaw for testing. We will replace the JawSaw again to see if you are still running into the same issue. Please contact our Solution Center Team at 855-279-0505 Monday through Friday from 9 am until 6 pm EST and on Saturday from 8 am until 4 pm EST. We'd be more than happy to assist you.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
on October 25, 2018
Posted by: Rosie79
from Central, New York
Gender:Female
Great tool, easy to handle, I can get the job done, I am 79 years old. Don't have to depend on any one, any more.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Great Saw
on October 24, 2018
Posted by: Gene C
from Tracy, CA
Gender:Male
[This review was collected as part of a promotion.] I purchased this saw about a two years ago. It is awesome saw, first most is that I feel safe using it. Second, it cuts through branches with ease. Third it is a very safe saw to use vs. a regular chain saw.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Safe and efficient
on October 15, 2018
Posted by: CrazyAlicesMom
from Upper Utah
Gender:Female
My husband has two differently sized gas chainsaws which he uses wisely and with skill. I wouldn't dare touch either one for fear of cutting off a limb, and I'm not talking about a tree! I wanted something that would allow me to do some of the heavier yardwork, safely and efficiently. Even with a bad shoulder. this Jawsaw works for me . It'll be great for camping too.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Easy to use
on September 23, 2018
Posted by: rviessman
from Edwardsville, IL
Gender:Male
[This review was collected as part of a promotion.] Received as a gift about 4 months ago/ I use it all the time to clean up after storms. Very happy with this gift.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
works as advised and very light weight.
on September 17, 2018
Posted by: Burko
from Kalamazoo MI.
Gender:Male
[This review was collected as part of a promotion.] I used this tool out of the box and WOW is it easy to use. the only detraction (which may be my fault) is the chain comes off. I will learn the tool better and go at it some more. Great Buy.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Plenty of power !!!!
on September 4, 2018
Posted by: AROD
from Morris Ill
Gender:Male
[This review was collected as part of a promotion.] I use this all the time .
I would recommend this to a friend!
Written by a customer while visiting worx.com