Customer Reviews for WORX - JAWSAW 20V 6" Cordless Plunging Chainsaw with Automatic Chain-Tensioning (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
5
Works Amazingly Well
on April 4, 2019
Posted by: Mel64
from Marshallville, GA
Gender:Female
[This review was collected as part of a promotion.] I am a retired women with joint pain. When these BIg Limbs Fall, I can get the job done with ease.(14 to 17 inch diameter, no problem). Must take time with chain and learn how it goes plus clean it up after use. I like to remove the oil when not using, too!
[This review was collected as part of a promotion.] Received my WG320 during a snowy late winter day, in the last week of February, 2019. I was impatiently awaiting for the snow to clear in my backyard enough to get safe footing to use my new JawSaw. Winter's tight grip was slowly releasing in southwestern Connecticut.
Lo and behold, it was time to JawSaw ! Made a fun job out of the boring task of tree limbing and trimming !
Another well engineered Worx tool. WG320 performed as advertised, but only much better !
The extension pole makes the unit top heavy but obviates the danger of getting on a ladder to do tree surgery.
Kudos Worx ! Keep the great Worx innovations coming !
When this is working I ABSOLUTELY LOVE this tool. My husband does as well. The first one we had worked great for quite some time but stopped working while still under warranty. The next one quit working a lot sooner and now that replacement is not working. The problems all relate to getting power from the battery to the saw. I don't know if the button stops working or what. We have 3 batteries so that is not the issue. Not sure what to do as we have come to depend on this for clearing up brush for fire safety. Disappointing as it is such a fantastic tool when operating.
No, I would not recommend this to a friend.
Response from worx.comBy Chanda K, Customer Experience, March 5, 2019
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We apologize for any inconveniences you have been caused. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please contact our Solution Center Team at 855-279-0505 Monday through Friday from 9 am until 6 pm EST and on Saturday from 8 am until 4 pm EST. We'd be more than happy to assist you.
I purchased this about 1.5yr ago and it has been my best friend when time to trim trees around my property. Being a woman maintaining the property by myself, the Worx tools have made my life easier! Don't know how I did before purchasing this tool and many others.
This tool is so light weight, I can use it and I only weight 110lbs.But it is no light weight when it comes to getting the job done. It makes quick work of my dead branching and under-cutting low growing limbs. Great battery life and plenty of power.
I bought this for me to use around the yard. I really like it. It allows me to cut branches and saplings that are too big for pruners. It seems to run a long time, at least as long as I want it too. I also use it to help my husband trim up trees we have cut for heat. We heat with wood. My husband sneered at it when I first got it but I have caught him using it several times when it was too much trouble to get his gas chainsaws out!!