Customer reviews from worx.com
WORX - JAWSAW 20V 6" Cordless Plunging Chainsaw with Automatic Chain-Tensioning (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.7
(562 Reviews)
Rating breakdown 562 reviews
5 Stars
473
4 Stars
51
3 Stars
8
2 Stars
9
1 Star
21
94%of customers recommend this product.
(
511 out of
541)
Customer Reviews for WORX - JAWSAW 20V 6" Cordless Plunging Chainsaw with Automatic Chain-Tensioning (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
1
chain won't stay on
on May 13, 2019
Posted by: kim333
from atlanta, ga
Gender:Female
Have used this twice now...hasn't even cut two limbs without the chain coming off..
No, I would not recommend this to a friend.
Response from worx.comBy Jasmine D, customer experience , May 15, 2019
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We apologize for any inconveniences you have been caused. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. An email will be sent to you in regards to this as well . Thank you for being a valued Worx customer !
Written by a customer while visiting worx.com
Customer Rating
5
Easy to use
on May 8, 2019
Posted by: MaryAnneD
from Barnegat, NJ
Gender:Female
Just got done doing some yard cleanup. Bought my cordless Jaw Claw a few years ago and it still remains one of my favorite tools. I’m a 75 year old female & I have no problem using it. If I can do it, you can to.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Great Saw, Quiet and Safe
on April 28, 2019
Posted by: veeray
from Texas
I used the JawSaw the day I received it. It was an easy, fast and quiet job. Highly recommend it.
I would recommend this to a friend!
Response from worx.comBy Jasmine D, customer experience , May 2, 2019
Thank you for sharing your experience and review! That is perfect ! We are excited to hear you are enjoying the WG320 Jawsaw ! That is awesome ! Thank you for being a valued Worx customer you are greatly appreciated !
Written by a customer while visiting worx.com
Customer Rating
5
Happy
on April 24, 2019
Posted by: Denise mitchell
from Nc
Gender:Male
[This review was collected as part of a promotion.] Easy to use and curse great. Love it!!!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Excellent product
on April 24, 2019
Posted by: Lorenzo34
from Niles,MI
Gender:Male
This saw works perfect for trimming my property line of unwanted shrubs and over hanging limbs
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Love the portability!
on April 22, 2019
Posted by: gyeoman
from Chattanooga
[This review was collected as part of a promotion.] Bought this a month ago and used it three times already to cut branches off tree and on the ground. It worked perfectly!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Excellent safety features
on April 16, 2019
Posted by: troybuilt
Gender:Male
This is one of the best items ever for smaller branches and limbs
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
1
Great while it WORX, and it did only twice...
on April 9, 2019
Posted by: JanK2
from Seattle, WA
Gender:Male
I'm a big fan of WORX for sure, have multiple 20V and 40V products.
I like the concept of this saw, it allows relatively safe operation of chain-saw both on the ground and up in the trees. I have 22'+ high trees that I needed to cut by 3'-4'. I did not feel great about running with a real chain-saw in the tree tops, but this JawSaw worked really well! I really like the idea!
Some people complain about chain falling of, yes it does happen from time to time, but it can be fixed bare handed without any tools (or at least I learned how to do it). I'm not taking any tools up to 22', just a spare battery...
The BAD BAD thing is that it worked perfectly only twice. Then the motor did not start unless the pole was depressed, which made it impossible to cut thinker branches.... Since I needed to continue working the next day to finish the job, decided to take a look what's wrong. The cable in the pole was cut from the internal components. After two afternoons. Not cool. It looked as if the tool was not properly assembled, so it can be a quality control issue... WORX - please fix your quality control!
I would recommend this to a friend!
Response from worx.comBy Chanda K, Customer Experience, April 16, 2019
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We apologize for any inconveniences you have been caused. WORX tools are covered by a three-year limited warranty. You will receive an email from us to discuss this further.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com