Customer reviews from worx.com
WORX - JAWSAW 20V 6" Cordless Plunging Chainsaw with Automatic Chain-Tensioning (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.7
(558 Reviews)
Rating breakdown 558 reviews
5 Stars
470
4 Stars
50
3 Stars
8
2 Stars
9
1 Star
21
94%of customers recommend this product.
(
509 out of
539)
Customer Reviews for WORX - JAWSAW 20V 6" Cordless Plunging Chainsaw with Automatic Chain-Tensioning (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
5
Exactly what I needed
on December 15, 2018
Posted by: ACworx
Gender:Male
I cannot think of a single tool that I have that has pleased me more than the jawsaw whether it is cutting small trees around barbed wire fencing or trimming tree limbs in combination with the extension pole. I have demonstrated and loaned my jawsaw to neighbors any number of times and they all are amazed at how well it works and how convenient it is. I love how it actually pulls limbs off the ground as it cuts so that you get a clean cut without being concerned about cutting into the ground.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Easy to use!
on February 20, 2019
Posted by: rah70438
from Louisiana
Gender:Female
I brought this to trim my small trees, it was amazing
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
great tool. easy to use
on March 20, 2019
Posted by: bigandsmall1
from Harrison Ohio
Gender:Male
[This review was collected as part of a promotion.] I bought this two years ago. Running strong
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
1
Great while it WORX, and it did only twice...
on April 9, 2019
Posted by: JanK2
from Seattle, WA
Gender:Male
I'm a big fan of WORX for sure, have multiple 20V and 40V products.
I like the concept of this saw, it allows relatively safe operation of chain-saw both on the ground and up in the trees. I have 22'+ high trees that I needed to cut by 3'-4'. I did not feel great about running with a real chain-saw in the tree tops, but this JawSaw worked really well! I really like the idea!
Some people complain about chain falling of, yes it does happen from time to time, but it can be fixed bare handed without any tools (or at least I learned how to do it). I'm not taking any tools up to 22', just a spare battery...
The BAD BAD thing is that it worked perfectly only twice. Then the motor did not start unless the pole was depressed, which made it impossible to cut thinker branches.... Since I needed to continue working the next day to finish the job, decided to take a look what's wrong. The cable in the pole was cut from the internal components. After two afternoons. Not cool. It looked as if the tool was not properly assembled, so it can be a quality control issue... WORX - please fix your quality control!
I would recommend this to a friend!
Response from worx.comBy Chanda K, Customer Experience, April 16, 2019
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We apologize for any inconveniences you have been caused. WORX tools are covered by a three-year limited warranty. You will receive an email from us to discuss this further.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Excellent product
on April 24, 2019
Posted by: Lorenzo34
from Niles,MI
Gender:Male
This saw works perfect for trimming my property line of unwanted shrubs and over hanging limbs
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
1
chain won't stay on
on May 13, 2019
Posted by: kim333
from atlanta, ga
Gender:Female
Have used this twice now...hasn't even cut two limbs without the chain coming off..
No, I would not recommend this to a friend.
Response from worx.comBy Jasmine D, customer experience , May 15, 2019
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We apologize for any inconveniences you have been caused. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. An email will be sent to you in regards to this as well . Thank you for being a valued Worx customer !
Written by a customer while visiting worx.com
Customer Rating
5
What a brilliant time saver!
on May 20, 2019
Posted by: MajorWebUser
from Interlochen, Michigan
Gender:Male
I've only had this beast for about a month now. Brilliant tool! If you've ever attempted to cut small logs or branches with a chainsaw, you know how frustrating and time consuming it can be. The JawSaw is THE answer to the problem. The only downside is battery life (not Worx problem per se) and the fact that I didn't get one of these sooner!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Works great!
on July 25, 2019
Posted by: Jen2016
from Bossier city, LA
Gender:Female
I bought this hoping it would be easy enough for me to use for trimming limbs and cutting down small trees. It is perfect! Easy to use, lightweight, and easy to care for. I would definitely recommend!
I would recommend this to a friend!
Written by a customer while visiting worx.com