Customer reviews from worx.com
WORX - 8 Amp 14" Electric Chainsaw with Tool-Free Chain-Tensioning - Black
Average customer rating
4.2
(193 Reviews)
Rating breakdown 193 reviews
5 Stars
125
4 Stars
31
3 Stars
8
2 Stars
10
1 Star
19
83%of customers recommend this product.
(
154 out of
185)
Customer Reviews for WORX - 8 Amp 14" Electric Chainsaw with Tool-Free Chain-Tensioning - Black
Customer Rating
5
Perfect for my Yard
on February 28, 2017
Posted by: TreeBGone
from North Carolina
Gender:Male
I purchased this with the hopes that It would not bog down and lose power during use. I have a lot of woods and wanted to take out the little (less than 12 inches in diameter) trees. I was concerned that it would not handle the work load. Boy was I happy when the first tree I took down came crashing to the ground in less than 30 seconds. I am pleased to find a quiet, non-polluting, light weight, fast cutting alternative to those mini gas chain saws that are such a pain to maintain and use. This is an outstanding little worx-horse and I would recommend it to anyone doing light trimming and small tree removal.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
3
Probably a good product if bought new.
on July 25, 2016
Posted by: MartyZion
from Park City, UT
Gender:Male
I bought a refurbished one of these and it came packed in an open box with one piece of oily paper. The housing which clamps the blade on is cracked, but doesn't seem to affect performance. Saw cuts small limbs fine but is more a pruning saw then for felling trees over 3" in diameter. It is quieter and easier to maintain than my gas powered saw.
No, I would not recommend this to a friend.
Written by a customer while visiting worx.com
Customer Rating
1
design flaw
on September 14, 2016
Posted by: jmbk
from New Jersey, United States
Gender:Male
I am experienced chain saw user. I could not get the chain to say engaged and on track. No matter what I did the chain popped, I bought two 14 inch saws. I am returning both of them.
No, I would not recommend this to a friend.
Written by a customer while visiting worx.com
Customer Rating
5
I love it but
on August 14, 2017
Posted by: Choot Em
from New Iberia Louisiana
Gender:Male
I need to order a part but don't know where
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
1
wears out fast
on August 29, 2015
Posted by: mariorich
from Griswold, CT, United States
Gender:Male
I bought a WORX WG305 and the drive guide and washer wore out with a few months of use. I was only using it to trim small limbs of less than an inch in diameter. I would like to fix it and I don't have the receipt but will pay for the needed parts. I will never buy another and if i cannot fix this one I will trash it and buy another brand.
No, I would not recommend this to a friend.
Response from worx.comBy Joshua B., Customer Service, September 24, 2015
I'm sorry to hear about the trouble that you are having with your tool. I would recommend on contacting our customer service department directly. The tool comes with a standard 3 year limited warranty. Please contact our customer service at 1-866-354-9679 or via email at (worx@positecgroup.com)
Written by a customer while visiting worx.com
Customer Rating
1
good enough for 2-3 small trees
on September 28, 2015
Posted by: 13friday
from Massachusetts, United States
Gender:Male
I bought this 3 months ago to cut a couple of small trees (4'' or so). It worked fine for 20 cuts and after that it stopped cutting. Very short chain life
No, I would not recommend this to a friend.
Response from worx.comBy Isaiah S., Customer Service , October 30, 2015
Please contact Customer Service at 866-354-9679 for assistance with warranty and part replacement. The chain life is determined by personal use.
Written by a customer while visiting worx.com
Customer Rating
1
Chain won't stay on drive sprocket
on August 28, 2019
Posted by: Wop 2
from Bethel Park, PA
Gender:Male
Bought it, used it, and spent more time putting the chain back on than actually cutting wood with it. Returned it the very next morning for a refund. Pure junk. Cover allows wood chips to build up, knocking the chain off the drive sprocket. I had to resort to hand held loppers to complete the job. I wasn't knocking down a tree, just a very overgrown evergreen. Save your money and rent a gas powered or electric chain saw.
No, I would not recommend this to a friend.
Response from worx.comBy Jasmine D, customer experience , August 30, 2019
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We apologize for any inconveniences you have been caused. However , we are happy to hear you gave the WORX 8 Amp Electric Chainsaw a chance . Thank you for choosing WORX you are greatly appreciated !
Written by a customer while visiting worx.com
Customer Rating
1
Piece of junk
on October 19, 2018
Posted by: Veldred
from Spring hill Florida
Gender:Male
Bought a month ago. After a few small cuts the chain stretched and is impossible to keep tight and rendered this 50 dollar piece of garbage unusable. These chains should be prestressed dynamically.
No, I would not recommend this to a friend.
Written by a customer while visiting worx.com