Customer reviews from worx.com
WORX - Nitro 20V 13'' Cordless Straight Shaft Grass Trimmer (1 x 4.0 Ah Battery & 1 x Charger) - Black
Average customer rating
4.3
(53 Reviews)
Rating breakdown 53 reviews
5 Stars
36
4 Stars
6
3 Stars
4
2 Stars
3
1 Star
4
84%of customers recommend this product.
(
37 out of
44)
Customer Reviews for WORX - Nitro 20V 13'' Cordless Straight Shaft Grass Trimmer (1 x 4.0 Ah Battery & 1 x Charger) - Black
Customer Rating
1
This tool sucks, you deliver it with no battery,ch
on July 5, 2025
Posted by: BART Kessler
from Florida
Gender:Male
This tool suck, you deliver it with no battery,charger or string. How am I supposed to use it.
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, July 8, 2025
Hello There!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with the correct accessories. Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with the correct accessories. Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Posted by: TWood
from Detroit, MI
Gender:Male
Verified Purchase:Yes
The best trimmer on the market
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
1
Horrible! Do Not Buy
on July 16, 2025
Posted by: grumpier
from Maize Kansas
Gender:Male
This was my fourth worx weed eater/edger that I have purchased in the last 10 years. Always had good luck with them which is obviously why I keep purchasing them but this product is a mess. This product comes with a double line feed which is the problem, the feeder line gets tangled up every time you use the line feed. I would have to stop, untangle, rewrap. No one should have to do that and waste their time, I am returning the product and buying one with a single feed
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, July 22, 2025
Hello There!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. If you have not returned the trimmer, we'd like to learn more about the specific issue that you are experiencing so that we can properly troubleshoot with you. Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. If you have not returned the trimmer, we'd like to learn more about the specific issue that you are experiencing so that we can properly troubleshoot with you. Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
5
Nitro weedeater is a great value & good yard tool.
on July 24, 2025
Posted by: Deb0207
Verified Purchase:Yes
I have several Worx products. I’m 68 and a widow. I’m thankful my husband bought Worx because it makes taking care of my yard so much easier. My old Worx weed eater has to be at least 15 yrs old. Still works but the wheels fell off & so I bought a new Nitro weed eater. It’s powerful with the dual string. And edging the sidewalks & driveway makes a perfect edge.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Posted by: Luckyboy
Verified Purchase:Yes
Worxs great!
Works well.
Works well.
Written by a customer while visiting worx.com