Customer reviews from worx.com
WORX - Nitro 20V 13'' Cordless Straight Shaft Grass Trimmer (1 x 4.0 Ah Battery & 1 x Charger) - Black
Average customer rating
4.3
(75 Reviews)
Rating breakdown 75 reviews
5 Stars
53
4 Stars
7
3 Stars
5
2 Stars
3
1 Star
7
84%of customers recommend this product.
(
52 out of
62)
Customer Reviews for WORX - Nitro 20V 13'' Cordless Straight Shaft Grass Trimmer (1 x 4.0 Ah Battery & 1 x Charger) - Black
Posted by: Mitch mehahic
from Ohio
Gender:Male
Verified Purchase:Yes
I have a 40 volt myself. I got this one for my sister in law as a gift
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
1
Can't use trimmer with out battery that works
on August 15, 2026
Posted by: Gail Ortegren
Verified Purchase:Yes
Charger or battery is defective
Response from worx.comBy WORX Customer Service, August 17, 2026
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. This tool is covered by a 3-year manufacturer’s warranty, and it covers missing and malfunctioning parts. Please email us at reviews@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Posted by: Worx Owner 2
from Ozark, Alabama
Gender:Male
Verified Purchase:Yes
This is absolutely the BEST String Trimmer they have. I have had everyone since they come out and this is absolutely the best. The Dual Head is great and the 16 feet of line is perfect for my large lawn trimming and edging. Huge length adjustable shaft for us taller people works out great for me. Command feed works great as it did on previous models. The dual string head makes the job get done faster.
Highly Recommend this one!
Highly Recommend this one!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Posted by: BMaco
from Pittsburgh, PA
Gender:Female
Verified Purchase:Yes
Very powerful and easy to use.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Posted by: Pamela B
Verified Purchase:Yes
I’ve owned a lot of weedeaters in my life but as I get older, I go back to my Workx. Just ordered a new one and was so happy it has double lines and still lightweight! I just couldn’t life my heavy Stihl another day! I’m so happy I stuck with Workx. It fits my needs 100%!
Written by a customer while visiting worx.com
Posted by: pprowler
from OREGON
Gender:Male
Verified Purchase:Yes
Really like this trimmer. Just wished it was like my first one that came with lifetime spools
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Dual line helps the tool out perform the old 40v.
on May 21, 2026
Posted by: Collie1234
from Mountain Grove, MO
Gender:Female
Verified Purchase:Yes
So my old 40v trimmer, our first worx purchase, is about ready to die again. Years ago, I purchased a trimmer blower bundle and was disappointed with it. Now years later, it real is about done. So I purchased this trimmer as a replacement. I wasn't sure how the 20v would perform. So I finally had the opportunity to use it... I was impressed with its ability to cut through some tall grasses and weeds. Edging was spot on and clean. I love the dual line, it does make a huge difference. Battery life, well its a 20v. Don't expect it too last long when you are working the tool like I do. I wish the tool came with a double battery and extra spools.. better yet spools for life, would be a big plus.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
It’s gettin old …. But
on May 14, 2026
Posted by: HeidiM
from Indiana
Gender:Female
I’ve had my trimmer about 7 years now and it still runs great, I wouldn’t even think of anything other than a WORX product. It’s lightweight and easy to use and you don’t get aggravated changing out the string reel… keep up the good WORX!
I would recommend this to a friend!
Written by a customer while visiting worx.com