Customer reviews from worx.com
WORX - Nitro 20V 13'' Cordless Straight Shaft Grass Trimmer (1 x 4.0 Ah Battery & 1 x Charger) - Black
Average customer rating
4.3
(68 Reviews)
Rating breakdown 68 reviews
5 Stars
48
4 Stars
6
3 Stars
5
2 Stars
3
1 Star
6
82%of customers recommend this product.
(
47 out of
57)
Customer Reviews for WORX - Nitro 20V 13'' Cordless Straight Shaft Grass Trimmer (1 x 4.0 Ah Battery & 1 x Charger) - Black
Posted by: rjscale
from Cleveland, OH
Gender:Male
Verified Purchase:Yes
This was my second Worx edger/trimmer. The Nitro definately has more power and the dual strings cut the time it takes to edge my driveway, walks and beds.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Great product
on October 12, 2025
Posted by: Johnny350
from Akron Ohio
Gender:Male
I liked this edger/ trimmer so much I purchased a second one! Has more power and the double cutting string works great. Cuts much faster and cleaner, than single string trimmer, that I also have purchased for twenty yrs or more! I think worx should make a better or stronger cutting blade for string, but still very well
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
on October 2, 2023
Posted by: DUKE MAN
Gender:Male
IT edge done a great job. Trimmer also done a great job.Easy to use.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Worx tools are great
on August 7, 2024
Posted by: BigBuck
from Southern. Indiana
Gender:Male
[This review was collected as part of a promotion.] I have many Worx tools. My oldest is a Worx trimmer approximately 5 years old. I'm a old man and it's light in weight and powerful. I also have a chainsaw, hand chainsaw and air compressor. They all get 5 stars.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Excellent / highly recommended
on May 15, 2025
Posted by: i already bough for Linda
from Miami and Fort Myers
Gender:Female
I am the best edger and small area trimmer in my neighborhood. This equipment is powerful-sharp and works with precision to edge my yard, tidy area around trees and other small areas before my regular lawn guy comes to mow the whole yard. I Love it ..reminds me of a sewing machine. I have bought additional ones for friends who also love it.
clean
clean
I would recommend this to a friend!
Written by a customer while visiting worx.com
Posted by: Anonymous
Verified Purchase:Yes
Recently, I purchased WG173, String Trimmer. I've had far too much trouble with the product from the initial issue. The most troublesome task was trying to work with the "Automatic line feed system. Most of the time it will not respond. When the string disappears, one has to remove the cap on the trimmer spool. Trying to negotiate the strings in the proper order so they don't overlap is a real nightmare. I've spent hours trying to make the system work - - to no avail. I am a mechanical engineer and in all my day, I've never seen a product so miss engineered. Start redesigning your product with just one trimmer spool system. Expect a product return!
Response from worx.comBy Worx Customer Service, July 9, 2025
Hello There!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can properly troubleshoot with you Please email us at Worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can properly troubleshoot with you Please email us at Worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
3
String breaking
on July 31, 2024
Posted by: MKStamm
from Ithaca, MI
[This review was collected as part of a promotion.] Idk what's going on but my string constantly breaks off. Bummer.
I would recommend this to a friend!
Response from worx.comBy Worx Customer Service, August 1, 2024
Hello There!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
5
Lots of power
on June 12, 2023
Posted by: JayGeeR
from NE
Gender:Male
This is a much better trimmer than the one I bought years ago. Its powerful and easy to maneuver. The charge lasts much longer than the earlier models and it has 2 strings rather than just one.
I would recommend this to a friend!
Written by a customer while visiting worx.com