Customer reviews from worx.com
WORX - Nitro 20V 13'' Cordless Straight Shaft Grass Trimmer (1 x 4.0 Ah Battery & 1 x Charger) - Black
Average customer rating
4.3
(53 Reviews)
Rating breakdown 53 reviews
5 Stars
36
4 Stars
6
3 Stars
4
2 Stars
3
1 Star
4
84%of customers recommend this product.
(
37 out of
44)
Customer Reviews for WORX - Nitro 20V 13'' Cordless Straight Shaft Grass Trimmer (1 x 4.0 Ah Battery & 1 x Charger) - Black
Customer Rating
2
New and improved trimmer
on January 17, 2025
Posted by: givemeabreakalready
from FL
Gender:Female
Your "new and improved" cordless 13" string trimmer is hard to adjust, complicated to change to edger, has too many knobs to adjust, uses string 3 times faster than your old discontinued model.. I loved your old model, so when it died, I automatically ordered a new one from you. I am completely dissatisfied. The auto feed on the handle for the string doesn't work. I have to stop repeatedly to hand feed the string. I have an acre of yard to trim. Very inconvenient. I had a hard time getting the right string for replacement. I wish you had left a perfectly good product alone or at the least given the option to order it or the new one. I will never order another
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, January 17, 2025
Hello There!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with proper troubleshooting. Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with proper troubleshooting. Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Posted by: JMS31
Verified Purchase:Yes
I've used this trimmer a few times and so far it's working perfectly for me. Lots of nice features and very adjustable. The wheel for edging is genius!
I had bought another name brand powerful electric with a hinge in the middle and ended up returning it. This one is half the price and works twice as good. I liked it so much I bought a second one for my son.
I had bought another name brand powerful electric with a hinge in the middle and ended up returning it. This one is half the price and works twice as good. I liked it so much I bought a second one for my son.
Written by a customer while visiting worx.com
Posted by: Cinchy2
from Illinois
Gender:Female
Verified Purchase:Yes
Amazing trimmer . It's lightweight and it has a lot of power and very easy to adjust.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Posted by: Just Rob
Verified Purchase:Yes
The way all trimmers should be with dual strand. Great features to use, adjust and move around. The trim was easily replaced with thicker strand for better bite. The large capacity battery keeps it going without a hiccup.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Best Cordless String Trimmer/Edger Ever!
on June 12, 2023
Posted by: Babsnrlabs
from Fairland, IN
Gender:Female
I have owned several Worx cordless trimmers over the years. This one is the best yet IMO. Plenty of power. Head adjustment is very easy and goes beyond standard trimming and edging. There are options which allow for "mini mow" use and trimming on angled ground. String feed works well plus it is fairly light weight. I bought this to replace a Worx trimmer which needed a battery no longer offered. I was not happy having to replace the tool due to a battery, but now that I have this, I am glad the battery to the other trimmer died.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Beast of a machine
on June 29, 2023
Posted by: Debid
from Marble Falls, TX
I needed a light weight weed eater. I wanted to clean up around my flower beds. My husband’s gas mower is way to heavy.
This machine is lightweight….and is a workhorse. My husband is very impressed with the power of this little machine. The battery lasts way over an hour. That is a lot of weed eating!!
Money well spent. Would buy again. Highly recommend.
This machine is lightweight….and is a workhorse. My husband is very impressed with the power of this little machine. The battery lasts way over an hour. That is a lot of weed eating!!
Money well spent. Would buy again. Highly recommend.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
love this light weight string trimmer
on September 15, 2023
Posted by: candym
from Greenhorn Quincy, CA
Gender:Female
I have had this string trimmer for 10 plus years and still going strong. As I get older it is still very easy to use. Even got our daughter one. Powerful enough to go through bigger weeds or for cleaning out ditches next to the road.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Much better than others
on September 20, 2023
Posted by: Scott in Fishers
from Fishers, Indiana
Gender:Male
Easy assembly. Light. Great trimmer mechanism. Everything is stable, easy to understand, and comfortable to use.
I would recommend this to a friend!
Written by a customer while visiting worx.com