Customer reviews from worx.com
WORX - Nitro 20V 13'' Cordless Straight Shaft Grass Trimmer (1 x 4.0 Ah Battery & 1 x Charger) - Black
Average customer rating
4.3
(75 Reviews)
Rating breakdown 75 reviews
5 Stars
53
4 Stars
7
3 Stars
5
2 Stars
3
1 Star
7
84%of customers recommend this product.
(
52 out of
62)
Customer Reviews for WORX - Nitro 20V 13'' Cordless Straight Shaft Grass Trimmer (1 x 4.0 Ah Battery & 1 x Charger) - Black
Customer Rating
5
Online support is hard to address questions.
on March 26, 2026
Posted by: Steveweedeater1
from Oklahoma
I have questions about my WG173 trimmer and cannot get answeres online and no phone #. Your automated system if inefficient
No, I would not recommend this to a friend.
Written by a customer while visiting worx.com
Posted by: Michael Gar
from The Villages, FL
Gender:Male
Verified Purchase:Yes
Love this 13” weed wacker/edger. Lots of power and many adjustments for length.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Great product
on October 12, 2025
Posted by: Johnny350
from Akron Ohio
Gender:Male
I liked this edger/ trimmer so much I purchased a second one! Has more power and the double cutting string works great. Cuts much faster and cleaner, than single string trimmer, that I also have purchased for twenty yrs or more! I think worx should make a better or stronger cutting blade for string, but still very well
I would recommend this to a friend!
Written by a customer while visiting worx.com
Posted by: rjscale
from Cleveland, OH
Gender:Male
Verified Purchase:Yes
This was my second Worx edger/trimmer. The Nitro definately has more power and the dual strings cut the time it takes to edge my driveway, walks and beds.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Posted by: Brian Worx user
Verified Purchase:Yes
A little funkier than the 12" trimmer that quit after bouncing off the sidewalk, but works great, and the wheel position actually works.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
This is a great trimmer and the wheel attachment!
on September 8, 2025
Posted by: RoboMower
Verified Purchase:Yes
I am a Worx brand advocate. I have a Robot mower and the smaller string trimmer.
My needs required more power and the second string. So this one fit my bill. Oh and the game changer, the wheel helps me as I have bad shoulders.
My needs required more power and the second string. So this one fit my bill. Oh and the game changer, the wheel helps me as I have bad shoulders.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
3
Has power but not secure
on August 29, 2025
Posted by: Aj80
It has more power than a previous model I had. It is also a little heavier. Unfortunately the lock that keeps it secure doesn’t stay secure while using it. Also where the orange adjuster is it has split and not able to adjust as I was able to
I would recommend this to a friend!
Response from worx.comBy Worx Customer Service, September 3, 2025
Hello There! Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. This tool is covered by a 5-year manufacturer’s warranty, and it covers missing and malfunctioning parts. Please email us at Worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you. Thank you for choosing Worx!
Written by a customer while visiting worx.com
Posted by: Anonymous
from Mountains of new mexico
Gender:Male
Verified Purchase:Yes
This will be my third weedeater from worx. I like the mobility of this unit but the string heads come loose.
I would recommend this to a friend!
Written by a customer while visiting worx.com