Customer reviews from worx.com
WORX - Nitro 20V 13'' Cordless Straight Shaft Grass Trimmer (1 x 4.0 Ah Battery & 1 x Charger) - Black
Average customer rating
4.5
(26 Reviews)
Rating breakdown 26 reviews
5 Stars
20
4 Stars
2
3 Stars
2
2 Stars
2
1 Star
0
88%of customers recommend this product.
(
23 out of
26)
Customer Reviews for WORX - Nitro 20V 13'' Cordless Straight Shaft Grass Trimmer (1 x 4.0 Ah Battery & 1 x Charger) - Black
Customer Rating
5
love this light weight string trimmer
on September 15, 2023
Posted by: candym
from Greenhorn Quincy, CA
Gender:Female
I have had this string trimmer for 10 plus years and still going strong. As I get older it is still very easy to use. Even got our daughter one. Powerful enough to go through bigger weeds or for cleaning out ditches next to the road.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Much better than others
on September 20, 2023
Posted by: Scott in Fishers
from Fishers, Indiana
Gender:Male
Easy assembly. Light. Great trimmer mechanism. Everything is stable, easy to understand, and comfortable to use.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
2
trimmer is light and easy to use...but
on October 5, 2024
Posted by: Stanpaw
from Virgina
[This review was collected as part of a promotion.] the handle assembly locking mechanism broke within two months as well as the locking mechanism to turn the trimmer head, I do like that you can change the angle of the trimming head
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, October 8, 2024
Hello There!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. This trimmer carries a 5-year manufacturer's warranty and it covers missing and malfunctioning parts. Please email us at socialmedia@positecgroup.com to advise us of what has happened and we will be happy to help!
Thank you for choosing Worx!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. This trimmer carries a 5-year manufacturer's warranty and it covers missing and malfunctioning parts. Please email us at socialmedia@positecgroup.com to advise us of what has happened and we will be happy to help!
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
5
on October 2, 2023
Posted by: DUKE MAN
Gender:Male
IT edge done a great job. Trimmer also done a great job.Easy to use.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Worx tools are great
on August 7, 2024
Posted by: BigBuck
from Southern. Indiana
Gender:Male
[This review was collected as part of a promotion.] I have many Worx tools. My oldest is a Worx trimmer approximately 5 years old. I'm a old man and it's light in weight and powerful. I also have a chainsaw, hand chainsaw and air compressor. They all get 5 stars.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
3
String breaking
on July 31, 2024
Posted by: MKStamm
from Ithaca, MI
[This review was collected as part of a promotion.] Idk what's going on but my string constantly breaks off. Bummer.
I would recommend this to a friend!
Response from worx.comBy Worx Customer Service, August 1, 2024
Hello There!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
5
Lots of power
on June 12, 2023
Posted by: JayGeeR
from NE
Gender:Male
This is a much better trimmer than the one I bought years ago. Its powerful and easy to maneuver. The charge lasts much longer than the earlier models and it has 2 strings rather than just one.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
I Upgraded My Weed-eater/Edger
on June 28, 2023
Posted by: Lash
from Okc, Ok
Gender:Male
I’ve had the single string for several years. Decided to upgrade to the 13” duel string. Best thing ever. Very strong motor and the string never breaks. Gave my old one to my brother and he loves that one. Would highly recommend this machine.
I would recommend this to a friend!
Written by a customer while visiting worx.com