Customer reviews from worx.com
WORX - Nitro 40V Cordless Self-Propelled Lawn Mower (2 x 5.0 Ah Batteries and 1 x Charger) - Black
Average customer rating
4.2
(221 Reviews)
Rating breakdown 221 reviews
5 Stars
140
4 Stars
32
3 Stars
20
2 Stars
19
1 Star
10
80%of customers recommend this product.
(
169 out of
210)
Customer Reviews for WORX - Nitro 40V Cordless Self-Propelled Lawn Mower (2 x 5.0 Ah Batteries and 1 x Charger) - Black
Customer Rating
3
A good mower if you have enough batteries
on May 3, 2022
Posted by: rcanddee
from Blue springs, MO
Gender:Female
I wanted a mower that is easy to start and this fit the bill. I do love the ease of starting, however, the battery life was not quite enough to mow my entire yard which is about 5000 square feet. I ordered 2 extra batteries thinking that would fix the problem but it did not. I had to purchase 2 more battier[es. The extra batteries cost almost as much as the original mower itself. The mower is also a little stiff on turns.
No, I would not recommend this to a friend.
Response from worx.comBy Destynee Edwards, Customer Experience , May 4, 2022
Hello Valued Customer. Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. Should you have any additional questions, don't hesitate to contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.
Written by a customer while visiting worx.com
Customer Rating
5
Mower on steroids
on May 15, 2022
Posted by: Gma Chris
from Washington
Gender:Female
[This review was collected as part of a promotion.] Going green was scary in Pacific NW but this powerful mower is simply amazing!! So easy and goes right through long grass
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
1
Batteries do not last. Do not buy this product.
on May 23, 2022
Posted by: Unhappy2222
Gender:Female
I bought this about two months ago. My first mow the batteries made it almost through my front yard. (I live on 0.3 acres for reference) Since then, it is taking me 3 or more charges just to mow the front and another 3+ to mow the back. With having to let the batteries charge 12+ hours who has time to mow every single day?! Do not buy.
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, August 24, 2022
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 7 pm EST. We'd be more than happy to assist you. Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
1
First Worx product that I am disappointed
on May 31, 2022
Posted by: JC1234
from Mississauga, Ontario, Canada
Gender:Male
I bought the nitro 40v WG753 near the end of last year. There was no need to use it until a few weeks ago as I live in Canada. Well the mower itself is fine but the two 5AH batteries that came with the mower can only do half of my yard which is just a city lot. I am surprised and disappointed as I was expecting that the batteries can at least finish my yard like other cordless mower I had before.
No, I would not recommend this to a friend.
Response from worx.comBy Jeakia Crawford, Customer Experience , July 21, 2022
Hello there! It's unfortunate to learn that your Nitro 40V Cordless 21" Self-Propelled Lawn Mower fell below your purchase expectation. We appreciate you bringing this to our attention. Our 20V batteries work on a variety of tools and have average runtimes of up to 45 minutes.
WORX also offers 6.0 AH batteries, as well as 8.0AH batteries that provide longer runtime than our standard 5.0Ah batteries.
Should you wish to leave us with additional feedback or have any questions. Please don't hesitate to contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We will be more than happy to assist you!
WORX also offers 6.0 AH batteries, as well as 8.0AH batteries that provide longer runtime than our standard 5.0Ah batteries.
Should you wish to leave us with additional feedback or have any questions. Please don't hesitate to contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We will be more than happy to assist you!
Written by a customer while visiting worx.com
Customer Rating
5
Happy Surprise
on June 6, 2022
Posted by: NoMoGas
from Pittsburgh, PA
Gender:Male
Mower was better than I expected. All features work great. No more buying gas.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Battery Life To Get It Done
on June 6, 2022
Posted by: Tjp88
from Minneapolis, Minnesota
Gender:Male
[This review was collected as part of a promotion.] We upgraded our smaller worx mower to this model and wow. The power/storage and easy of the product if great. The light is gimmicky as I am unsure who is mowing in the dark. Still five stars!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Love the self powered convenience & it cuts great
on June 9, 2022
Posted by: steve 2217
from Shorewood, IL
Gender:Male
I'm glad I bought this a month ago as it has made cutting the parkway around the trees so much easier especially with the self-powered convenience.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
WOW
on July 11, 2022
Posted by: JIM700
from catonsville md
Gender:Male
THIS IS A BEAST OF A MOWER FOR BEING BATTERY POWERED. COUPLE THAT WITH THE ELECTRONICS FOR ADJUSTING CUTTING SPEEDS THIS IS A VERY NICE LAWN MOWER AND IT REALLY LOOKS NICE
I would recommend this to a friend!
Written by a customer while visiting worx.com