Customer reviews from worx.com
WORX - Nitro 40V Cordless Self-Propelled Lawn Mower (2 x 5.0 Ah Batteries and 1 x Charger) - Black
Average customer rating
4.1
(171 Reviews)
Rating breakdown 171 reviews
5 Stars
99
4 Stars
30
3 Stars
15
2 Stars
15
1 Star
12
78%of customers recommend this product.
(
126 out of
161)
Customer Reviews for WORX - Nitro 40V Cordless Self-Propelled Lawn Mower (2 x 5.0 Ah Batteries and 1 x Charger) - Black
Customer Rating
5
on November 24, 2023
Posted by: Dave Calson
from Maynard ,Mass
Gender:Male
Orange levers to release the handles down. Can I order part number? Also can I put a 8ah battery into my wg753 self propelled lawn mower conpartment will they fit?
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
1
Very dissapointed.
on May 14, 2023
Posted by: EdwardP
from Odessa, Fl
Gender:Male
I wish I had purchased this in season because its too late to return now.
1. Doesn't cut evenly
2. Poorer than expected batter life
3. Good luck if you need to back u
4. Hard to turn in tight corners
1. Doesn't cut evenly
2. Poorer than expected batter life
3. Good luck if you need to back u
4. Hard to turn in tight corners
No, I would not recommend this to a friend.
Response from worx.comBy Destynee Edwards, Customer Experience , May 16, 2023
Hello, respected customer! Thank you for taking the time to share your thoughts and experiences with us. We're saddened to hear that the Worx 40V Nitro lawn mower didn't match your expectations. Your comment is much appreciated because it helps us understand where we may make improvements in our future mower design.
Written by a customer while visiting worx.com
Customer Rating
1
Battery life is very poor.
on April 29, 2022
Posted by: Didntworxforme
from Nixa Missouri
Gender:Female
I was very excited about this mower, but the battery life is inadequate to do even a small yard. The yard was a little long, but not more than probably 4” or 5” high. The batteries only lasted 23 minutes the first time, then I had to recharge them, which took 3 hours. The second time, the batteries only lasted 20 minutes. Long story short, it took two days to mow my front and back yard due to battery charge time. If you can mow your yard every 4 or 5 days and are okay with having the deck as high as it will go, it would probably work great. If you have thick grass or a larger sized yard, look elsewhere… unless you are okay with it taking 2 days to mow your yard.
No, I would not recommend this to a friend.
Response from worx.comBy Destynee Edwards, Customer Experience , May 2, 2022
Hello Valued Customer! Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. Should you have any additional questions, don't hesitate to contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.
Written by a customer while visiting worx.com
Customer Rating
1
I hate this mower
on August 27, 2024
Posted by: Grief stricken
from Illinois
Gender:Female
Only good thing is it starts easy. Gas mower in my yard done with complete yard 45 min. Can’t lower blade lower than highest cut or can’t get yard mowed in two battery charges. Yard looks like grass chewed off. Run on very slow self propelled mode to save batteries. Correct batteries are always out of stock to have some charging while mowing or at least ready. At first thought operator errors because different. Box got wet and destroyed and did not get pachsged for return. I’m so sorry for this HUGE purchase.
No, I would not recommend this to a friend.
Response from worx.comBy WORX Customer Service, August 29, 2024
Hello Valued Customer!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please email us at socialmedia@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please email us at socialmedia@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
5
I'm having fun with this. ;-)
on July 10, 2021
Posted by: llissa
from Colorado
Gender:Female
[This review was collected as part of a promotion.] I waited a year for the self-propelled version to come out, slugging through one last summer of a trusty old gasoline mower with finicky starter. I am absolutely satisfied that it was worth it. I live on a rather rustic hillside, and the area to mow is almost one acre. I'm not keeping a golf course maintained, but keeping tidy a tough buffalo grass growing in a natural crushed granite. Coming from a mower that was hard to pull-start, I almost wept with how easy this one was. And the self propelled feature over the hillside was like working oxen, trying to keep my place steady. I got about 45min from each 3hr charge, but previously, I would take a week to do this same area because it was hard on me physically. I did the whole area in one day, and not a bit of soreness. I Live how easy it is to change heights, and fold up for storage. I was near giddy showing my neighbors my new ride.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Lawn Mower is as good/better as my ol mower
on July 12, 2021
Posted by: Reedster71
from Springfield, IL
Gender:Male
I have had my 21" WG753 Lawn Mower for about 3 weeks now and really enjoy it. It cuts well, is lightweight and easy to use. It took some getting used to using the self-propelled feature, but works great. The only thing I am a bit disappointed in is the battery life of 45 minutes. But I purchased 2 more batteries, so I could do my yard in 60 minutes. The batteries last only 45 minutes, but I am happy with the performance overall
Written by a customer while visiting worx.com
Customer Rating
1
Batteries do not last. Do not buy this product.
on May 23, 2022
Posted by: Unhappy2222
Gender:Female
I bought this about two months ago. My first mow the batteries made it almost through my front yard. (I live on 0.3 acres for reference) Since then, it is taking me 3 or more charges just to mow the front and another 3+ to mow the back. With having to let the batteries charge 12+ hours who has time to mow every single day?! Do not buy.
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, August 24, 2022
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 7 pm EST. We'd be more than happy to assist you. Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
1
First Worx product that I am disappointed
on May 31, 2022
Posted by: JC1234
from Mississauga, Ontario, Canada
Gender:Male
I bought the nitro 40v WG753 near the end of last year. There was no need to use it until a few weeks ago as I live in Canada. Well the mower itself is fine but the two 5AH batteries that came with the mower can only do half of my yard which is just a city lot. I am surprised and disappointed as I was expecting that the batteries can at least finish my yard like other cordless mower I had before.
No, I would not recommend this to a friend.
Response from worx.comBy Jeakia Crawford, Customer Experience , July 21, 2022
Hello there! It's unfortunate to learn that your Nitro 40V Cordless 21" Self-Propelled Lawn Mower fell below your purchase expectation. We appreciate you bringing this to our attention. Our 20V batteries work on a variety of tools and have average runtimes of up to 45 minutes.
WORX also offers 6.0 AH batteries, as well as 8.0AH batteries that provide longer runtime than our standard 5.0Ah batteries.
Should you wish to leave us with additional feedback or have any questions. Please don't hesitate to contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We will be more than happy to assist you!
WORX also offers 6.0 AH batteries, as well as 8.0AH batteries that provide longer runtime than our standard 5.0Ah batteries.
Should you wish to leave us with additional feedback or have any questions. Please don't hesitate to contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We will be more than happy to assist you!
Written by a customer while visiting worx.com