Customer reviews from worx.com
WORX - Nitro 40V Cordless Self-Propelled Lawn Mower (2 x 5.0 Ah Batteries and 1 x Charger) - Black
Average customer rating
4.2
(221 Reviews)
Rating breakdown 221 reviews
5 Stars
140
4 Stars
32
3 Stars
20
2 Stars
19
1 Star
10
80%of customers recommend this product.
(
169 out of
210)
Customer Reviews for WORX - Nitro 40V Cordless Self-Propelled Lawn Mower (2 x 5.0 Ah Batteries and 1 x Charger) - Black
Customer Rating
3
Cuts good, but dies easily.
on June 12, 2021
Posted by: Holste827
from Otsego, MN
Gender:Male
I want to like this mower, because it cuts good and is easy to maintain, but when you have to continually restart it while you're mowing, it becomes very frustrating! It just randomly dies, even when the batteries are charged. Probably going to have to send it back.
No, I would not recommend this to a friend.
Response from worx.comBy Lucy R, Customer Experience, June 14, 2021
Thank you for sharing your experience and review! We greatly appreciate your honest feedback, as it gives us a better understanding of where we need to improve. We would like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We would be more than happy to assist you.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
3
Worx Nitro 40 V Lawn Mower
on August 19, 2021
Posted by: fields137
from Murfreesboro , Tennessee
Gender:Male
I have several of the worx products and am very happy with them all. I was excited to get the 21 inch Mower. I have a thick yard and it is approximately 10,000 square feet. This mower is quality built however it did not turn enough RPM's for a good quality cut. I sharpened the blade with a file for a sharp edge but still same result. The batteries with the product were 20 Volt 5.0 they did not supply enough run time to mow my yard. So iI purchased 2- 20 volt 6.0 batteries, they lasted 42 minutes, the 5.0 lasted 20 minutes and had to use some other batteries from other product to finish the yard.
Nice quality built product just does not give gas like performance not enough RPM's. Batteries did not last long enough to complete my yard.
I returned the product and the extra batteries, it was easy and efficient the return labels were provided and money was returned to my accounts in just a few days.
I would recommend this product for someone with a smaller yard and grass not to thick
Nice quality built product just does not give gas like performance not enough RPM's. Batteries did not last long enough to complete my yard.
I returned the product and the extra batteries, it was easy and efficient the return labels were provided and money was returned to my accounts in just a few days.
I would recommend this product for someone with a smaller yard and grass not to thick
I would recommend this to a friend!
Response from worx.comBy Heaven Johnson , Customer Experience , August 19, 2021
Hi there! Thank you Valued Customer for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. Please sign up for our emails at worx.com and be the first to find out about our new innovative products.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
"Worx" great!
on December 9, 2021
Posted by: penelopepitstop
from Egg Harbor Twp NJ
Gender:Female
Has good power. Battery life seems to be okay for our 3/4 acre lawn.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
works well
on December 30, 2021
Posted by: xxxxbogoff
from cypress tx
Gender:Male
works well so far - need to work out how to keep blade sharpe
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Leaving gas/oil behind!
on December 31, 2021
Posted by: MwCuz
from Ft Collins, CO
Gender:Male
[This review was collected as part of a promotion.] Light weight and powerful. Clean and quiet. Purchased at end of season, can’t wait for spring to arrive!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Obsessed—Easy to use & effective!
on March 30, 2022
Posted by: Alexis14
Gender:Female
As a single woman with a large backyard mowing the lawn used to be a real hassle—the pull string on old mowers never pulling correctly, the need to always have gas on hand and then smelling like gas, and the effort it took to push mow. This Worx lawnmower is absolutely incredible. It was easy to assemble and then super easy to use. It is self powered so even on inclines you don’t have to put effort in, the mower does the work for you. I also love that it is battery powered to eliminate reeking of gas after mowing. I would highly recommend this mower!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Easy to use plus suit and no gas
on April 10, 2022
Posted by: Kemtone22
from Rock Hill,SC
Gender:Male
It was easy to put together and as soon as batteries were charged up was able to cut grass using bagger
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
3
Not bad, not great, somewhere in the middle
on April 17, 2022
Posted by: Brent55
from Kansas
Gender:Male
[This review was collected as part of a promotion.] I chose a Worx mower since my old 20 year gas push died and I have other 20V Worx tools in my shed. I would divide this mower into pros and cons based on my mixed grass, slightly bigger than 1/4 acre size yard.
PROS:
-Light to push
-Simple Operation to start, just insert batteries, push a button, pull back bail and go
-Good variable speed range on self-propel mode
-Simple change from mulch to side discharge (I don't bag) by flipping a lever
-Ramps up motor speed for thicker grass.
-5 year warranty on mower
-Light to push
-Simple Operation to start, just insert batteries, push a button, pull back bail and go
-Good variable speed range on self-propel mode
-Simple change from mulch to side discharge (I don't bag) by flipping a lever
-Ramps up motor speed for thicker grass.
-5 year warranty on mower
CONS:
-Battery life/cutting range. This depends on your yard, terrain, how much you need to use self-propel (which cuts down battery life). I would way an average of 20 minutes for two 40V 5.0amp batteries. I need four batteries for my yard. I would say unless you live on a postage stamp size city lot you will need additional batteries unless you want to take a 3 hr break to charge.
-Handle bar adjustment/angles of levers. The handle bar has two height positions. One is very low, the other very high for me. What I don't like is the angled handle bar holding on to two bails--it seems awkward for me and is the biggest negative. I would rather just have a straight handle bar on a mower. The two plastic flaps which release the handle mechanism to fold are jinky and will probably be the first thing to break. I would advise finding your comfortable height and leave it alone.
-Battery life/cutting range. This depends on your yard, terrain, how much you need to use self-propel (which cuts down battery life). I would way an average of 20 minutes for two 40V 5.0amp batteries. I need four batteries for my yard. I would say unless you live on a postage stamp size city lot you will need additional batteries unless you want to take a 3 hr break to charge.
-Handle bar adjustment/angles of levers. The handle bar has two height positions. One is very low, the other very high for me. What I don't like is the angled handle bar holding on to two bails--it seems awkward for me and is the biggest negative. I would rather just have a straight handle bar on a mower. The two plastic flaps which release the handle mechanism to fold are jinky and will probably be the first thing to break. I would advise finding your comfortable height and leave it alone.
- A LOT of plastic. The steel deck looks well made and durable but almost everything else on this mower is plastic which concerns me about longevity. There is also the plastic front wheel piece which means to get an up close cut to something has to be done sideways and not head on. It just seems to me that anything plastic will not hold up over years of use.
Overall, if you're in the Worx ecosystem to start and since the batteries are interchangeable it makes this mower a lot more attractive. Also the 5 year warranty is also a plus.
Response from worx.comBy Heaven Johnson, Customer Experience , April 20, 2022
Hello! Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. Should you have any additional questions or concerns, please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com