Customer reviews from worx.com
WORX - Nitro 40V Cordless Self-Propelled Lawn Mower (2 x 5.0 Ah Batteries and 1 x Charger) - Black
Average customer rating
4.2
(221 Reviews)
Rating breakdown 221 reviews
5 Stars
140
4 Stars
32
3 Stars
20
2 Stars
19
1 Star
10
80%of customers recommend this product.
(
169 out of
210)
Customer Reviews for WORX - Nitro 40V Cordless Self-Propelled Lawn Mower (2 x 5.0 Ah Batteries and 1 x Charger) - Black
Customer Rating
2
Powerful mower-battery life lacking
on May 22, 2023
Posted by: Jo6082
from Minneapolis
Gender:Female
Second time using tonight. Mower is powerful and easy to adjust cutting height. First time I used the bag- 1st mow of the season. Ran out of battery power before front was finished. Had to charge overnight and finish the next night. Today We weren't bagging and the same issue. Not enough battery life to cut even the front. Guess I'll need to order two more 40 volt batteries to be able to complete the job in one day. Disappointing.
No, I would not recommend this to a friend.
Response from worx.comBy Jeakia Crawford, Customer Experience, June 1, 2023
Hello Valued Customer!
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve.
Runtimes can vary depending on a number of factors, including but not limited to grass texture and consistency, cutting height, and lawn size. For added runtime, we recommend purchasing an additional pair of high capacity batteries, such as the 4.0Ah, 6.0Ah, or 8.0Ah batteries.
Thank you for choosing WORX tools.
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve.
Runtimes can vary depending on a number of factors, including but not limited to grass texture and consistency, cutting height, and lawn size. For added runtime, we recommend purchasing an additional pair of high capacity batteries, such as the 4.0Ah, 6.0Ah, or 8.0Ah batteries.
Thank you for choosing WORX tools.
Written by a customer while visiting worx.com
Customer Rating
5
All around well designed
on June 3, 2023
Posted by: Grumpy294
from Atlanta, GA
Gender:Male
[This review was collected as part of a promotion.] This mower cuts well, stays charged, is easy to clean, and easy to store. From built-in handles for lifting to a one touch mower height adjustment, this mower is great. The removable battery pack makes charging easy. And the batteries can be used in other Worx tools.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
My first battery-operated mower
on June 12, 2023
Posted by: AMK14
from Lansing, MI
Gender:Female
I really love this mower. I used it for a few weeks now and it cuts through long grass beautifully. I was able to mow for about 90 minutes, only using the propulsion on a few hills. So easy to turn propulsion on/off and change the speed. Highest speed is FAST, which is great for running mower back to the garage. Battery pack removes easily for charging. Took me about 7 hours to charge from 0 to 100. My only con is that grass gets stuck in exit chute, but I find that I can shake/bounce the machine to get it out without stopping. Highly recommend.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
Mixed Review
on June 25, 2023
Posted by: RMCIII
from Port Arthur, TX
Gender:Male
After my gas powered self propelled mower bit the dust, I decided to buy the Nitro 40V self propelled mower because of my experience with other Worx tools.
The mower is lighter (my back likes this), cuts well and stores well. I have only used it once but the battery failed half way through mowing the back yard. I thought it would go further.
I found the levers backwards from my previous mowers and a little odd (back for self propel, front to engage mower). I found myself losing my grip slightly when maneuvering turns and the blades would disengage.
And the delay in disengaging when attempting to push/pull under bushes is frustrating.
I would like to see Worx increase the delay time for disengaging the blades and decrease the time delay when disengaging he self propel.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Quality
on July 5, 2023
Posted by: H D B
from SC
Gender:Male
[This review was collected as part of a promotion.] Quality lawnmower. Plenty of power. Easy to operate. Super easy to raise and lower cutting height.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
2
Waste of Money
on July 6, 2023
Posted by: not made but disappointed
Gender:Female
This was our second Worx mower. We had to go out and buy it after receiving the first from my dad and that barely worked so we were hopeful a different model would be better, we have the trimmer and leaf blower as well (no complaints about those). Originally the website said that the TWO batteries could mow up to 1/2 acre...We quickly found out that not even SIX batteries could handle our 1/3 acre lot. We though maybe if we change the height and we tried not using the bag that it would improve the run time and it did not. Very disappointed my dad wasted money and that we also wasted money on a product that doesn't preform the way it is supposed to. Wish we all could get our money back.
No, I would not recommend this to a friend.
Response from worx.comBy Shelby Luckey, Customer Experience, July 14, 2023
Hello Valued Customer. Thank you for taking the time to share your experience and review with us. It is unfortunate to learn that the Nitro 40V Cordless 21" Self Propelled Lawn Mower with Brushless Motor and Rear Wheel Drive (WG753) did not meet your expectations. We appreciate your feedback as this will help us improve with our products.-Shelby L.
Written by a customer while visiting worx.com
Customer Rating
5
The lawnmower is amazing
on July 6, 2023
Posted by: Kathycarroll
from PIttsburgh Pa
Gender:Male
We have bought all our lawn tools from you and have been very pleased with everything. The quality and durability is amazing.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
3
Good mower but...
on July 6, 2023
Posted by: Nate T
from Quincy, IL
Gender:Male
Very nice mower, easy to use, lightweight, intellicut is cool but the batteries do NOT last very long, at all. First time I've been slightly disappointed in a Worx product.
I would recommend this to a friend!
Response from worx.comBy Shelby Luckey, Customer Experience, July 19, 2023
Hello Valued Customer. Thank you for sharing your experience and review with us. It is unfortunate that the Nitro 40V Cordless 21" Self-Propelled Lawn Mower with Brushless Motor and Rear Wheel Drive (WG753) did not meet your expectations. We appreciate your feedback as this will help us to improve our products. -Shelby L.
Written by a customer while visiting worx.com