Customer reviews from worx.com
WORX - Nitro 40V Cordless Self-Propelled Lawn Mower (2 x 5.0 Ah Batteries and 1 x Charger) - Black
Average customer rating
4.2
(221 Reviews)
Rating breakdown 221 reviews
5 Stars
140
4 Stars
32
3 Stars
20
2 Stars
19
1 Star
10
80%of customers recommend this product.
(
169 out of
210)
Customer Reviews for WORX - Nitro 40V Cordless Self-Propelled Lawn Mower (2 x 5.0 Ah Batteries and 1 x Charger) - Black
Customer Rating
4
Great product
on December 28, 2021
Posted by: Charlotte123
from NY
[This review was collected as part of a promotion.] I’ve been looking for a lighter lawnmower for a while. I am no longer able to pull the string to start my old lawnmower. I love how light this lawnmower is, and how easy it is to use.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
2
Short battery life
on March 5, 2022
Posted by: Teefly
from Maryville, TN
Gender:Male
Mowed today, not even spring here yet so the mowing was just to top some fst growing. Two fully charged 5.0 batteries and I barely finished my front yard (about 1,000 sq ft.) Having the self propelling mechanism pushing up from the back is a pain in the @#$%, to me, not at all a natural motion, constantly stopping way too soon or not stopping soon enough.It is quiet and I like the way motor rev's up as needed.
I would recommend this to a friend!
Response from worx.comBy Heaven Johnson , Customer Experience, March 7, 2022
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. For added runtime, we recommend purchasing an additional battery to assist with tackling larger tasks. Should you have any additional questions or concerns, please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
4
Good electric mower
on April 14, 2022
Posted by: Lp60
from Lothian, MD
Gender:Female
[This review was collected as part of a promotion.] Bought this a month ago. Have mowed the lawn twice with it. Need to buy extra batteries because I’ve got a little bit bigger yard but works great I love it powering up when it goes through thicker grass. Just wish it cut a little shorter.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
2
Self propelled mower
on April 28, 2022
Posted by: Ason
from Manchester, NJ
Gender:Male
[This review was collected as part of a promotion.] I received this several weeks ago and am having a difficult time getting adjusted to it. The instruction booklet is of very little help.There does not seem to be a neutral, it just go's. Also, difficult to turn around as it is a rear wheel drive and I can barely figure out how to get it going? However, I will keep on trying and do the best I could. I should have kept my old gas mower?
No, I would not recommend this to a friend.
Response from worx.comBy Heaven Johnson, Customer Experience , May 2, 2022
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. Should you have any additional questions or concerns, please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
4
Easy operations
on May 4, 2022
Posted by: Becky222
from London, KY
Gender:Female
[This review was collected as part of a promotion.] I have mowed with my mower 3 times. I am not real thrilled with the time that the batteries last. So far I have only gotten 30 minutes of mowing time out of the batteries. Instructions were kinda confusing for an older lady, but my daughter-in-law was able to figure it all out.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
3
Good for a small lawn
on May 15, 2022
Posted by: JB 1980
from Albany, NY
Gender:Male
[This review was collected as part of a promotion.] I tried to use this mower on my lawn 2 weekends in a row. The battery lasts about 20 minutes on a full charge without using the drive assist. It was about 15 minutes when using the drive assist. It takes 3 hours to charge the batteries. It would be good for a very small lawn that can be mowed in under 20 minutes. It is pretty easy to push, even without the drive assist. I loved that is can fold up for easy storage.
No, I would not recommend this to a friend.
Response from worx.comBy Heaven Johnson , Customer Experience , August 10, 2022
Hi there, We feel the same way! Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. For added runtime, we recommend purchasing an additional battery to assist with tackling larger tasks. WORX offers high capacity 20V 4.0Ah and 6.0Ah lithium batteries that will increase your runtime with twice the amp hours of our standard battery.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
2
Poor battery run time
on May 17, 2022
Posted by: SWF217
from Lee's Summit, MO
Gender:Male
I have had this mower for 9 months. My yard is bout 9000 sq.ft. I obtained a second set of batteries because the supplied set gave me less than 30 minutes of run time. The 2 sets of batteries worked well for about 6 months. However, now I'm no longer able to complete the yard even with 2 sets of batteries I've now been forced to purchase a third set! This has nearly doubled the initial purchase price of the mower. Other than this battery issue, I have been generally pleased with the machine.
No, I would not recommend this to a friend.
Response from worx.comBy Grace, customer experience, August 10, 2022
Hello Valued Worx Customer! Know that this is not what we expect from our products. We appreciate you bringing this to our attention. Should you wish to leave us with additional feedback or have any questions. Please don't hesitate to contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.
Written by a customer while visiting worx.com
Customer Rating
5
Great so far!
on June 3, 2022
Posted by: billblk
from Wayne, NJ
Gender:Male
[This review was collected as part of a promotion.] I have only used it 4 times but it works very well.
It picks up all the grass and leaves none behind on the lawn like my gas powered one did.
I am very happy so far!
It picks up all the grass and leaves none behind on the lawn like my gas powered one did.
I am very happy so far!
I would recommend this to a friend!
Written by a customer while visiting worx.com