Customer reviews from worx.com
WORX - Nitro 40V Cordless Self-Propelled Lawn Mower (2 x 5.0 Ah Batteries and 1 x Charger) - Black
Average customer rating
4.2
(257 Reviews)
Rating breakdown 257 reviews
5 Stars
160
4 Stars
43
3 Stars
21
2 Stars
20
1 Star
13
80%of customers recommend this product.
(
190 out of
237)
Customer Reviews for WORX - Nitro 40V Cordless Self-Propelled Lawn Mower (2 x 5.0 Ah Batteries and 1 x Charger) - Black
Customer Rating
5
Lawn Mower is as good/better as my ol mower
on July 12, 2021
Posted by: Reedster71
from Springfield, IL
Gender:Male
I have had my 21" WG753 Lawn Mower for about 3 weeks now and really enjoy it. It cuts well, is lightweight and easy to use. It took some getting used to using the self-propelled feature, but works great. The only thing I am a bit disappointed in is the battery life of 45 minutes. But I purchased 2 more batteries, so I could do my yard in 60 minutes. The batteries last only 45 minutes, but I am happy with the performance overall
Written by a customer while visiting worx.com
Customer Rating
5
Impressive Power and duration
on April 14, 2022
Posted by: MB in Raleigh
from Raleigh, NC
Gender:Male
[This review was collected as part of a promotion.] I was concerned if it would be able to keep full power on my 1/3 acre lot which has a lot of elevation changes. I have used it 3 times now and have been impressed that I was able to mow my entire lawn using the self-propelled feature more than half of the time and never lost mowing power. I still had 1 of the 3 lights still on so it could go longer.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
1
Batteries do not last. Do not buy this product.
on May 23, 2022
Posted by: Unhappy2222
Gender:Female
I bought this about two months ago. My first mow the batteries made it almost through my front yard. (I live on 0.3 acres for reference) Since then, it is taking me 3 or more charges just to mow the front and another 3+ to mow the back. With having to let the batteries charge 12+ hours who has time to mow every single day?! Do not buy.
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, August 24, 2022
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 7 pm EST. We'd be more than happy to assist you. Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
1
First Worx product that I am disappointed
on May 31, 2022
Posted by: JC1234
from Mississauga, Ontario, Canada
Gender:Male
I bought the nitro 40v WG753 near the end of last year. There was no need to use it until a few weeks ago as I live in Canada. Well the mower itself is fine but the two 5AH batteries that came with the mower can only do half of my yard which is just a city lot. I am surprised and disappointed as I was expecting that the batteries can at least finish my yard like other cordless mower I had before.
No, I would not recommend this to a friend.
Response from worx.comBy Jeakia Crawford, Customer Experience , July 21, 2022
Hello there! It's unfortunate to learn that your Nitro 40V Cordless 21" Self-Propelled Lawn Mower fell below your purchase expectation. We appreciate you bringing this to our attention. Our 20V batteries work on a variety of tools and have average runtimes of up to 45 minutes.
WORX also offers 6.0 AH batteries, as well as 8.0AH batteries that provide longer runtime than our standard 5.0Ah batteries.
Should you wish to leave us with additional feedback or have any questions. Please don't hesitate to contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We will be more than happy to assist you!
WORX also offers 6.0 AH batteries, as well as 8.0AH batteries that provide longer runtime than our standard 5.0Ah batteries.
Should you wish to leave us with additional feedback or have any questions. Please don't hesitate to contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We will be more than happy to assist you!
Written by a customer while visiting worx.com
Customer Rating
5
Amazing mower!
on June 10, 2022
Posted by: Betillo
from Peru, IL
Gender:Male
Bought this recently and I absolutely love it! I can almost mow the lawn twice on one charge! Had my ear buds in and had a phone conversation while mowing the man and it's so quiet, I had no difficulties hearing or being heard!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Love it!
on June 17, 2022
Posted by: DJack
from St. Peters, MO
Gender:Female
I have cut grass twice now with my new mower & I love it! So easy to start, quite, easy to push, & cuts the grass just right!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Nitro 80V 21" Cordless Self-Propelled Lawn Mower
on June 22, 2022
Posted by: tado9
from Naperville IL
Gender:Male
[This review was collected as part of a promotion.] It's a good buy. The lawn mover works great. It's powerful. Batteries last surprisingly long when they easily covers 5000 sqft of lawn with plenty power left. A minor cons is a slight delay in responding to self propelled activation. Documentation should be more descriptive instead of just pictures. It took for a while to realize that the POWER button needs to be held down while pulling the black bar to turn on the mover.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
3
Powerful
on August 12, 2022
Posted by: Derrick04
from Jackson, MS
Gender:Male
This is a great powerful mower! Unfortunately, it does not have a battery power gauge that remains on. You have to actually press a button on the base camp system. Additionally, you may expect to be able to control blade speed, but that is automatically adjusted when in thicker grassy areas. I appreciate not having a single battery to create the power, in the event there is a malfunction with the battery at any given point. While it may lack some competitor features its still great to have. The runtime is around the one hour mark if your lawn is maintained and not beyond a half acre. I am extremely curious to see what is in store for the 80v series. Potential...
I would recommend this to a friend!
Response from worx.comBy Worx Customer Service, August 25, 2022
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We will make sure to pass your feedback up to the appropriate department.
Written by a customer while visiting worx.com