Customer reviews from worx.com
WORX - Nitro 40V Cordless Self-Propelled Lawn Mower (2 x 5.0 Ah Batteries and 1 x Charger) - Black
Average customer rating
4.2
(223 Reviews)
Rating breakdown 223 reviews
5 Stars
140
4 Stars
33
3 Stars
20
2 Stars
19
1 Star
11
80%of customers recommend this product.
(
170 out of
212)
Customer Reviews for WORX - Nitro 40V Cordless Self-Propelled Lawn Mower (2 x 5.0 Ah Batteries and 1 x Charger) - Black
Customer Rating
1
Stopped self propelling second day
on September 18, 2022
Posted by: SrMann
from Columbus, ohio
Gender:Male
Every time I want to move it won’t self propel. I do everything for 15 mins like cleaning , reversing it touching all and all then it will self propel. Full battery won’t last long. It s kind of waste of time and money.
No, I would not recommend this to a friend.
Response from worx.comBy Destynee Edwards, Customer Experience , September 20, 2022
Hello Valued Customer. Thank you for taking the time to share your experience and review. I have emailed you offline for more details regarding this matter. I look forward to your response.
Written by a customer while visiting worx.com
Customer Rating
3
Great mower, but Auto-Intellicut needs work
on October 21, 2022
Posted by: BoatDad
This mower has the power, battery life, and durability to rival my gas mower, especially with the sleek steel deck. The Home Base system makes charging a breeze, it folds to store easily, and the variable-speed self-propel mode is great. That being said, I don’t have uniform lawn, with a number of thick and thin patches. The Auto-Intellicut feature is great in theory, but there is a delay between when the mower senses thicker grass and when the torque dials up, leading to an uneven cut unless you back up over the spot again. I ended up returning the mower, but would buy again in a heartbeat if I could switch the Auto-Intellicut mode off and stay in high-torque mode.
I would recommend this to a friend!
Response from worx.comBy Heaven Johnson , Customer Experience , October 21, 2022
Hello! Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. Should you need further assistance please check out our self-help option on our website for more information about warranty replacement claims https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
2
Self propellor locks.
on July 25, 2024
Posted by: Katekj
from Iowa
Gender:Female
Although the lawnmower is supposed to be able to handle multiple types of terrain, when I use it on my hill to mow half way up and then pull it backwards, the self-propelled is locked, and the wheels are locked, and I have to lift the back of the lawnmower up to get it down the hill. It’s a safety issue and it’s an irritating issue and I would never buy this lawnmower again because of it. I have to pay my Neighbor to mow my hill with his lawnmower that is not a Worx lawnmower.
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, July 26, 2024
Hello Valued Customer!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a brand new mower. Please email us at socialmedia@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a brand new mower. Please email us at socialmedia@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
5
good value
on June 7, 2021
Posted by: massmale
from wmass
Gender:Male
[This review was collected as part of a promotion.] this mower came assembled easy to use and works beyond expectation
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Height
on April 28, 2022
Posted by: Chris7788
from Florida
Gender:Female
I am 5 foot 1 inches tall.
Can this Mower's handles be lowered, for short people?
Can this Mower's handles be lowered, for short people?
Written by a customer while visiting worx.com
Customer Rating
5
Love my Worx tools,mower,weed eater and chainsaw
on March 2, 2025
Posted by: Fishing Momma
from Linefork Kentucky
Gender:Female
[This review was collected as part of a promotion.] I received my new mower and it is so much better than the gas powered one that I own. No more pulling until your arm falls off to get it started. I really like the option to bag, mulch and shoot grass out the back instead of the side. It's super easy to use and very minimal put together. I've not gotten to really put it to the test yet because it is still cold here but the bit I did use it was very nice. I'm excited for when I do have to finally cut grass. Lol
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
1
Big disappointment
on June 30, 2021
Posted by: cgbudde
from Hazleton Pa
Gender:Male
I have had to return the first one because the blade would not turn. Two more were sent and the same problem. No one at Worx's can solve the problem. Not happy with the service I have had.
No, I would not recommend this to a friend.
Response from worx.comBy Enchantis M., Customer Experience, July 1, 2021
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please check your email, as I have contacted you offline for further assistance.
Thank you for choosing Worx!
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
5
Love it
on July 22, 2021
Posted by: Tlking
from Nebraska
Gender:Male
The ease of use of this mower is phenomenal. It’s light, maneuverable, and does an excellent job of mulching bagging. Battery life is good but they do take quite a while to recharge. Can’t wait to show my wife how easy it is to use. Ha, ha.
I would recommend this to a friend!
Written by a customer while visiting worx.com