Customer Reviews for WORX - Nitro 40V Cordless Self-Propelled Lawn Mower (2 x 5.0 Ah Batteries and 1 x Charger) - Black
Customer Rating
5
Powerful enough
on May 22, 2023
Posted by: Getbytor
Gender:Male
They talk about torque, yes torque is good. Smooth cut, my lawn looks great. Auto-IntelliCut sounds fancy for auto adjusts to conditions, but it WORX great.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
1
Big disappointment
on June 30, 2021
Posted by: cgbudde
from Hazleton Pa
Gender:Male
I have had to return the first one because the blade would not turn. Two more were sent and the same problem. No one at Worx's can solve the problem. Not happy with the service I have had.
No, I would not recommend this to a friend.
Response from worx.comBy Enchantis M., Customer Experience, July 1, 2021
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please check your email, as I have contacted you offline for further assistance. Thank you for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
5
good value
on June 7, 2021
Posted by: massmale
from wmass
Gender:Male
[This review was collected as part of a promotion.] this mower came assembled easy to use and works beyond expectation
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Love it
on July 22, 2021
Posted by: Tlking
from Nebraska
Gender:Male
The ease of use of this mower is phenomenal. It’s light, maneuverable, and does an excellent job of mulching bagging. Battery life is good but they do take quite a while to recharge. Can’t wait to show my wife how easy it is to use. Ha, ha.
I initially reviewed this product as poor. What is bad, no awful are the instructions. I am not the first to complain the mower runs but blade doesn't turn. There are no written instructions, just pictures. A few words at each picture would make a lot of frustration go away. You most hold the start button down when you pull the black bail to the handle.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
2
Disappointed
on October 6, 2023
Posted by: Babynurse515
from Massillon, Ohio
Gender:Female
I have many Worx products and have been happy with all of them, until this purchase. I have a small city single lot and I have to change batteries half way through. The levers that you use to fold the mower down are made of plastic and one of them snapped off when mowing beside a fence. Poor design! I find it very hard to maneuver. My 21” gas mower was much easier to maneuver. I’m sorry I wasted my money!!
No, I would not recommend this to a friend.
Response from worx.comBy Customer Experience, Reviews, October 11, 2023
Hello Valued Customer. Thank you for sharing your experience and review with us. It is unfortunate to learn that the Nitro 40V Cordless 21" Self Propelled Lawn Mower with Brushless Motor and Rear Wheel Drive WG753 did not meet your expectations. We appreciate your feedback as this will help us to improve with our products. -Shelby L.
Written by a customer while visiting worx.com
Customer Rating
5
Still winter here.
on March 26, 2022
Posted by: Smokinfool
from Hudson, CO
Gender:Male
I have not used it yet. We just got rid of our snow and it is supposed snow again next week. Will let you know when I use it. All I have done is test it on the driveway