Customer reviews from worx.com
WORX - Nitro 40V Cordless Self-Propelled Lawn Mower (2 x 5.0 Ah Batteries and 1 x Charger) - Black
Average customer rating
4.2
(223 Reviews)
Rating breakdown 223 reviews
5 Stars
140
4 Stars
33
3 Stars
20
2 Stars
19
1 Star
11
80%of customers recommend this product.
(
170 out of
212)
Customer Reviews for WORX - Nitro 40V Cordless Self-Propelled Lawn Mower (2 x 5.0 Ah Batteries and 1 x Charger) - Black
Customer Rating
3
Great cut batteries don't last
on June 5, 2022
Posted by: Tati
from West bend wi
Gender:Female
Have used 3 times now, have 1/4acre and had to buy another set of batteries and still can't get the yard cut without waiting to charge first set, does great job cutting and is super easy to use just need batteries to last
I would recommend this to a friend!
Response from worx.comBy Heaven Johnson , Customer Experience , August 25, 2022
Hello Valued Customer, thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. WORX offers 4.0Ah batteries, as well as 6.0Ah batteries that provide longer runtime than our standard 2.0Ah batteries. Please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Thank you again for choosing WORX!
Thank you again for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
2
Wish the battery lasted longer
on June 6, 2022
Posted by: Blu88
from Dayton, Ohio
Gender:Female
I think the mower itself works pretty well... when it's not clogged and the battery isn't dead. 8inches of grass on one of the taller settings I got about 13mins of use. Support said that's about right and it will go longer the next time with regular maintenance. Something advertised to have almost gas like power should never perform that poorly in my opinion. I returned it and I'm probably just going back to my gas mower.
No, I would not recommend this to a friend.
Response from worx.comBy Jeakia Crawford, Customer Experience , August 30, 2022
Hello there!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. It's unfortunate to learn that your mower fell below your purchase expectation. Know that this is not what we expect from our products.
Please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. It's unfortunate to learn that your mower fell below your purchase expectation. Know that this is not what we expect from our products.
Please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Written by a customer while visiting worx.com
Customer Rating
5
Overall great lawnmower
on June 7, 2022
Posted by: Dfish
from Denver colorado
Gender:Male
[This review was collected as part of a promotion.] Great lawnmower so far. Batteries hold a good charge. Seems like a quality solid mower
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Even better than expected!
on June 17, 2022
Posted by: almoniaco
from Clermont, FL
Gender:Female
I like this one with four batteries. I really liked the features described on this model and took the chance. I couldn't be happier. The mower is quiet, maneuvers well, cuts grass of varying heights beautifully, and the batteries hold up. I will recommend this company to anyone, Overall I'm very happy with this purchase.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
3
Mower Seems Better - Batteries Seem Worse
on August 16, 2022
Posted by: Ed on sound
from Hansville WA
Gender:Male
Just got the mower so I cannot speak to its life yet. Have only gotten to use this mower once on my lawn so far. Has a slightly wider cut. It appears to be sturdier than my previous 56v Worx mower. Arrived in good condition. Took a little assembly. Directions are inadequate with no explanations at all, simply generic images. Fully charged the two new 40v batteries and mowed full yard. Had very little power left in the batteries when done. Very little use of the self-propelled feature. Did experience the mower changing motor speed automatically in high/low grass areas. The 56v mover would mow the same
less than 1/4 acre yard three times on one charge when new, and two now as batteries have 4 years of use. The new 40v will definitely do the same yard only once, which is one third of what the 56v did when they were new. I'd say batteries will be inadequate to mow even once within less than a year. Very worried. Batteries appears to be under powered. Will be very disruptive to have to stop and wait to charge the batteries to finish the yard. If they are going to downgrade batteries, and charge more for them, they should furnish four batteries with the mower so you can have them charged to switch and finish the job. Disappointed pay more and get less. Much easier to adjust mowing height is best new feature. Like bigger diameter rear wheels.
less than 1/4 acre yard three times on one charge when new, and two now as batteries have 4 years of use. The new 40v will definitely do the same yard only once, which is one third of what the 56v did when they were new. I'd say batteries will be inadequate to mow even once within less than a year. Very worried. Batteries appears to be under powered. Will be very disruptive to have to stop and wait to charge the batteries to finish the yard. If they are going to downgrade batteries, and charge more for them, they should furnish four batteries with the mower so you can have them charged to switch and finish the job. Disappointed pay more and get less. Much easier to adjust mowing height is best new feature. Like bigger diameter rear wheels.
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, August 25, 2022
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We will make sure to pass your feedback up to the appropriate department.
Written by a customer while visiting worx.com
Customer Rating
5
Phenomenal
on August 17, 2022
Posted by: Gratitude
from Ma
Gender:Female
[This review was collected as part of a promotion.] It carry’s you along while it does all the work.
I am 68 years old struggling to do my lawn with a different gas mower.
I have a huge hill in the back yard.
This mower worked effortlessly,.
I had to put on the lower speed to keep up with it.
Wish I had this years back.
I would highly recommend it.
If you have a large lawn area make sure you have st least four batteries or more to complete it in one day.
I am 68 years old struggling to do my lawn with a different gas mower.
I have a huge hill in the back yard.
This mower worked effortlessly,.
I had to put on the lower speed to keep up with it.
Wish I had this years back.
I would highly recommend it.
If you have a large lawn area make sure you have st least four batteries or more to complete it in one day.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
This beats a gas mower any time
on August 18, 2022
Posted by: TNIC
from Syracuse New York
Gender:Male
this is a great machine,beats a gas mower any day. just takes time to turn and getting ready for the self propel. nice and quite motor
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
AWESOME Mower for an OLD Woman
on August 23, 2022
Posted by: Olliebaba1954
from Goldsboro, NC
Gender:Female
I debated back and forth with myself as to whether I would be able to handle this mower or any mower for that matter.....finally made the decision to buy it and let me say that I am so very glad I did. Could not have been any easier to take out of box, charge the batteries, and get to mowing! I am so thankful to Worx for having this item and that I have one now.
I would recommend this to a friend!
Written by a customer while visiting worx.com