Customer reviews from Kitchen Aid
KitchenAid - 2-Slice Toaster with Manual Lift Lever - Brushed Stainless Steel
Average customer rating
3.1
(76 Reviews)
Rating breakdown 76 reviews
5 Stars
25
4 Stars
7
3 Stars
12
2 Stars
13
1 Star
19
42%of customers recommend this product.
(
24 out of
57)
Customer Reviews for KitchenAid - 2-Slice Toaster with Manual Lift Lever - Brushed Stainless Steel
Customer Rating
1
Not a good toaster.
on April 15, 2021
Posted by: Sue-ny
from NY
Very disappointed in this. Have lived with it for a few months. Only some of the coils light up. On setting 1 some of the bread is dark and other parts not toasted at all. Both sides toast differently. On setting 2 most of the bread burns. I have other kitchen aid countertops that I absolutely love (professional stand mixer, hand mixer, duo blender) I also have a new convection double oven that I love! Sadly, the toaster is terrible.
No, I would not recommend this to a friend.
Response from Kitchen AidBy saurbcl, KASA, April 16, 2021
Dear Sue-ny,
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid 2 Slice Toaster. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#244627844 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
Review Team
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid 2 Slice Toaster. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#244627844 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
1
Horrible toaster
on March 3, 2021
Posted by: Okiemomo
from Oklahoma
Purchased for the name and because I had older models that worked perfectly. This model Burns everything. Do not recommend.
No, I would not recommend this to a friend.
Written by a customer while visiting Kitchen Aid
Customer Rating
1
Awful! Burns everything
on October 10, 2020
Posted by: Natallia L
from Orlando, FL
We got this toaster in March but didn't take it out because we were getting ready for our new house. We took it out about 4 months ago and it burns everything, even on the lowest setting 1 a toasted bread get burn (For what in this toaster 5 shades?!). We have used this toaster with a timer on a hand for making sure that we'll have edible bread for breakfast. Although it looks great, we are very disappointed with the performance.
No, I would not recommend this to a friend.
Response from Kitchen AidBy Consumer Affairs, October 12, 2020
Hi Natallia L, Thank you for providing feedback on your 2 slice toaster. We are sorry to learn you are experiencing this toasting issue with the unit. Please contact KitchenAid directly at 1-800-541-6390 for further assistance.
Written by a customer while visiting Kitchen Aid
Customer Rating
1
Burns Everything
on September 15, 2020
Posted by: Chris777
from Tallahassee, FL.
We got this toaster as a Christmas present in 2019 but didn't take it out because we were getting ready to remodel our kitchen. We took it out about 3 months ago and it burns everything, even on the lowest setting. We have had to start using a separate timer to make sure we get the toast out in time. Although it looks great, we are very disappointed in the performance.
No, I would not recommend this to a friend.
Response from Kitchen AidBy saurbcl, KASA, September 16, 2020
Dear Chris777,
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid 2 Slice Toaster. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#237060655 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
Review Team
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid 2 Slice Toaster. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#237060655 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
1
Warning: Burns toast
on September 11, 2020
Posted by: AngiS
I love KitchenAid products, but I won't buy another toaster. I never write reviews, but I want to keep someone else from buying this product. I have to set the timer on my stove to keep from burning the toast and to turn the toast because one side toasts significantly different.
No, I would not recommend this to a friend.
Response from Kitchen AidBy saurbcl, kasa, September 14, 2020
Dear AngiS,
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Toaster. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 236956993 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
Review Team
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Toaster. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 236956993 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
2
Stopped Working
on August 7, 2020
Posted by: Wall01
from Huntersville, NC
Purchased this for our new home. We don’t use the toasters a lot but since COVID hit, we started using more often. Noticed that the bread didn’t come all the way up when done. Also noticed that it burned the toast often. Just dealt with it but ...Now it’s not working at!! It just stopped working!! This is ridiculous!! I’ve had cheaper toasters that lasted longer than this!! Very dissatisfied!
No, I would not recommend this to a friend.
Response from Kitchen AidBy saurbcl, KASA, August 10, 2020
Dear Wall01,
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid 2 Slice Toaster. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#235771897 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
Review Team
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid 2 Slice Toaster. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#235771897 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
1
After 4 months it's burning everything on one side
on July 21, 2020
Posted by: strap302
from Tulsa, OK
It was a nice looking good toaster at first but now after 4 months its burning one side of each slice. I hope KitchenAid will stand behind this and send a new one. Maybe this one is a lemon.
No, I would not recommend this to a friend.
Written by a customer while visiting Kitchen Aid
Customer Rating
2
Burns toast on lowest setting
on May 1, 2020
Posted by: Judy8513
from Frederick, Md
This was given to me for a present. It worked fine for about 6 months, then it started acting up. First the handle won’t stay down, we have to prop a lid against it to stay down. Now it is burning toast on the lowest setting.
No, I would not recommend this to a friend.
Response from Kitchen AidBy saurbcl, KASA, May 6, 2020
Dear Judy8513,
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Toaster Lift Lever. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#231574391 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
Review Team
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Toaster Lift Lever. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#231574391 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid